Department Of Education Qld Complaints

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Complaints, enquiries and feedback Education and ...

    https://www.qld.gov.au/education/schools/information/contact/complaint
    Sep 04, 2018 · The Conduct and Complaints team within Integrity and Employee Relations manages complaints about misconduct against employees of the Department of Education. To make enquiries and/or seek advice about making a complaint, contact the Conduct and Complaints team on (07) 3055 2950 or email [email protected]. How do I make a ...

Contact us - Education

    https://education.qld.gov.au/contact-us
    Sep 11, 2019 · Submit feedback or make a complaint relating to the right to information or the department's publication scheme. Media releases. Media Enquiries relating to media requests or releases, or telephone (07) 3328 6639. Assistance with your enquiry. If you are deaf or have a hearing or speech impairment please contact us through the National Relay ...

Complaints and feedback Education and training ...

    https://www.qld.gov.au/education/international/qualifications/complaints
    Apr 21, 2017 · The Department of Education Complaints Management procedure applies to complaints about Queensland Government schools and the services provided to students through them. Students studying at a Queensland Government school on an individual student visa can also follow the Education Queensland International complaints and appeals process.

Compliments and customer complaints

    https://qed.qld.gov.au/contact/customer-compliments-complaints
    Customer complaints. We are committed to responding to customer complaints in an accountable, transparent, timely and fair way that is compatible with human rights. We manage complaints in accordance with our Customer complaints management framework (PDF, 1.4MB), policy (PDF, 113KB) and procedure (PDF, 188KB). What is a customer complaint?

Customer complaints management - ppr.det.qld.gov.au

    http://ppr.det.qld.gov.au/corp/governance/Pages/Customer-complaints-management.aspx
    For customers who wish to make a customer complaint, please: • complete the form on the Queensland Government – complaints and compliments webpage • call 13QGOV (13 74 68) within Australia • call +61 7 3328 4811 (+10 hours UTC) for international callers • visiting one of QGov’s counters. For departmental staff who would like more information about the framework, policy or ...

Complaints - Department of Education and Training

    https://qed.qld.gov.au/working-with-us/det-induction/det/human-resources/complaints
    Jan 23, 2019 · Complaints Complaints Public service employees can make formal statements of complaint about unfair or unreasonable decisions, or conduct and behaviour that adversely affects them. These are sometimes called grievances. Managing employee complaints ... (Department of Education)

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

State schools - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/how-to-complain/the-complaints-process/common-complaints/state-schools
    State schools. If you have a complaint about a state school, try and resolve the issue using the Education Queensland complaints process before contacting us.. What we can do. If you haven’t been able to resolve your complaint with Education Queensland, you can make your complaint to us.. We can also take complaints about Grammar schools as defined under the Grammar Schools Act 2016.

Complaints - Early Childhood Education and Care

    https://earlychildhood.qld.gov.au/contact-us/complaints
    Accessing information the department holds. A parent, educator, staff member or other member of the public may request access to documents held by the government in relation to an early childhood education and care service.

Customer complaints - Department of Education - Datasets ...

    https://www.data.qld.gov.au/dataset/customer-complaints-department-of-education-and-training
    Details of the department of Education customer complaints under s219A of the Public Service Act 2009 (Qld). Data and Resources. 2018-19 Customer complaints - Department of Education API XLSX Popular.

Early childhood education and care complaints management

    http://ppr.det.qld.gov.au/pif/policies/documents/early-childhood-education-and-care-complaints-management.pdf
    The purpose of this policy is to set out the Department of Education’s (the department’s) complaint management approach for complaints about early childhood education and care (ECEC) services operating in Queensland. The Chief Executive of the department is the regulatory authority responsible for regulating ECEC services in

Complaints, compliments and suggestions - education.nsw.gov.au

    https://education.nsw.gov.au/about-us/rights-and-accountability/complaints-compliments-and-suggestions
    For complaints, compliments and suggestions about schools, visit our guide for parents, carers and students. To make a complaint about a school principal or about a broader function of the department, you can use the online form on this page or email us at [email protected].

You have a complaint about a private education or training ...

    https://www.ombudsman.qld.gov.au/how-to-complain/make-a-complaint/out-of-jurisdiction-categories/private-education-and-training-providers
    You have a complaint about a private education or training provider... We cannot help you with your complaint but there is another organisation that may be able to help you.

Home U.S. Department of Education

    https://www.ed.gov/
    Get all the information you need to apply for or manage repayment of your federal student loans ...

Complaints procedure - Department for Education - GOV.UK

    https://www.gov.uk/government/organisations/department-for-education/about/complaints-procedure
    How we handle your complaints, and advice on how to complain about a school, an early years provider or a children's social care service. If a letter or email you receive from us takes too long to ...

Complaints, unsatisfactory performance and misconduct

    https://www.education.vic.gov.au/hrweb/workm/Pages/conduct.aspx
    The Department has developed comprehensive guidelines to assist with managing complaints, unsatisfactory performance and misconduct involving employees. The guidelines are not intended to regulate the day-to-day management of ordinary workplace issues and challenges.

Complaints Handling Policy Policy library

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    This policy details how the department assesses, resolves and follows up complaints in order to improve its delivery of education programs and services. Policy statement Complaint handling in the Department of Education is fair, efficient and accessible.

Complaints - Department of Education

    https://www.education.wa.edu.au/complaints
    E: [email protected] Service delivery complaints If you have a complaint relating to the delivery of services you should contact the relevant school or education regional office.



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