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https://en.wikipedia.org/wiki/Digital_Switchover_Help_Scheme
The Switchover Help Scheme was part of the digital television switchover process in the United Kingdom. Funded by an increase in the TV licence fee, and administered by the BBC on behalf of the Department for Culture, Media and Sport, it aimed to ensure that up to 7 million households meeting its eligibility criteria would continue to be able to receive television broadcasts after analogue …
http://downloads.bbc.co.uk/bbctrust/assets/files/pdf/regulatory_framework/protocols/2012/dshs.pdf
BBC protocol / E3c - BBC complaints framework - Digital switchover help scheme complaints and appeals procedures 3 Types of complaint 2.1 If you are unhappy about an aspect of the work of the help scheme then you can make a complaint. We generally consider a complaint as a criticism that expects a reply and would like things to change.
https://forums.digitalspy.com/discussion/1611836/switchover-help-scheme-how-helpful
"The Switchover Help Scheme is run by the BBC under an agreement with the Government. Once upon a time the BBC commanded respect and would never have got involved with the incompetant cowboys who operate the Switchover Scam Scheme.
http://downloads.bbc.co.uk/bbctrust/assets/files/pdf/appeals/cab/apr_2015_2.pdf
The Complaints and Appeals Board (CAB) is responsible for hearing appeals on complaints made under all complaints procedures, as set out in the BBC Complaints Framework, other than editorial complaints and complaints about the Digital Switchover Help Scheme.
https://community.plus.net/t5/General-Chat/Digital-TV-Switchover-Help-Scheme/td-p/641686
Apparently the Switchover Help Scheme is run by the BBC, under an aggreement with the Government to help older and disabled people make the change to digital TV. I fit both categories but it's all too late, minimising their expense. One of their first questions was would I like to speak to them in...
https://www.theguardian.com/media/digital-switchover?page=9
Capita Group has won a £1m contract to provide the UK's first digital switchover help scheme. By ... Digital UK is planning to conduct a new review with Ofcom into how much it will cost ...
https://www.theguardian.com/media/digital-switchover?page=8
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https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/78454/digital-switchover-helpscheme-revised-agreement-june11-Cm8066.pdf
(1) This Scheme is called the Digital Switchover Help Scheme and has been agreed between the Secretary of State for Culture, Olympics, Media and Sport (“the Secretary of State”) and the British Broadcasting Corporation (“the BBC”) pursuant to clause 39 of the Agreement.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/243411/7356.pdf
THE DIGITAL SWITCHOVER HELP SCHEME A Scheme Agreement Between Her Majesty’s Secretary of State for Culture, Media and Sport and the British Broadcasting Corporation Presented to Parliament by the Secretary of State for Culture, Media and Sport by …
http://downloads.bbc.co.uk/bbctrust/assets/files/pdf/regulatory_framework/switchover_agreement.pdf
THE DIGITAL SWITCHOVER HELP SCHEME . A Scheme Agreement Between Her Majesty’s Secretary of State for Culture, Media and Sport and the British Broadcasting Corporation . Presented to Parliament by the Secretary of State for Culture, Media and …
https://www.bbc.com/news/uk-northern-ireland-20077279
Oct 25, 2012 · A scheme to help the elderly with the switchover to digital television has been inundated with requests for high definition set-top boxes. The Switchover Help Scheme was set up to help older and disabled people with the change. However, there has been an unexpectedly high number of requests for HD Freeview boxes in Northern Ireland.
https://www.theguardian.com/media/2008/aug/04/digitaltvradio.television
Aug 03, 2008 · They also believe that, as a pay-TV company with a set-top box design operation, Sky had an unfair advantage when it was handed the contract to be the digital switchover help scheme…
http://ittelecomdigest.com/what-is-the-digital-switchover-and-why-does-it-matter/
Broadcast transmissions involve many players in the chain – content producers, chain programmers, point-to-point links (e.g. between the studio and the transmitter station), manufacturers and end users. Consequently, a lot of investment, both in terms of money and time, is needed to facilitate the switchover.
https://www.theguardian.com/society/2011/mar/09/bbc-digital-switchover-peter-white
Mar 09, 2011 · Digital switchover boss pledges help to the hardest to reach Peter White, the head of the BBC's digital switchover help scheme tells Saba Salman how …Author: Saba Salman
https://www.bbc.co.uk/news/uk-scotland-13069205
Apr 13, 2011 · Through the Switchover Help Scheme run by the BBC, people with disabilities and anyone aged over 75 can get one TV converted to digital by an approved installer, a demonstration and aftercare for £40. It is free for people on certain benefits and allowances.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/78465/IofM_digital_switchover_Cm_7612.pdf
(1) This Scheme is called the Isle of Man Digital Switchover Help Scheme and has been agreed between the Secretary of State for Culture, Media and Sport (“the Secretary of State”) and the British Broadcasting Corporation (“the BBC”) pursuant to clause 39 of the Agreement.
http://www.bbc.co.uk/pressoffice/pressreleases/stories/2010/09_september/20/switchover.shtml
Nov 27, 2014 · The Switchover Help Scheme is run by the BBC under an agreement with the government. It is delivered by service provider eaga plc. The Help Scheme works in close partnership with Digital UK and with Digital Outreach Ltd. The report can be viewed online at: helpscheme.co.uk/reports in accessible pdf.
https://www.theguardian.com/media/2012/apr/19/bbc-digital-switchover-funds
Apr 19, 2012 · London switch-off followed the shutdown of the analogue BBC2 signal in the capital on 4 April which led to 31,000 calls to a helpline set up by Digital UK, the body overseeing the five-year £630m switchover process. Despite more channels being involved in the latest switch-off,...Author: John Plunkett
https://www.theedinburghreporter.co.uk/2011/04/digital-switchover-assistance-for-edinburgh/
Apr 18, 2011 · The BBC has introduced the Switchover Help Scheme to give useful assistance to those who fall into these categories, and for those who have been living in care homes for six months or more.
https://www.gsma.com/spectrum/wp-content/uploads/2013/02/Digital_Switch-Over_Guide_Plum.pdf
recommendations for digital switch over Supporting information to ITU’s guidelines for the transition from ... 5.4 Help Scheme 5.5 Disposal of analogue TV receivers 6 Regulatory 6.1 Technology & Standards ... Accountability and regular review must be implicit in the governance framework. Figure 1-1: Digital switchover Legal Framework
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