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https://eiopa.europa.eu/Pages/Consultations/Consultation-29.aspx
Guidelines on Complaints-Handling by Insurance Undertakings [CP 010/2011] ... Summary of the main issues from Consultation on Complaints-Handling. ... Draft Report on Best Practices by Insurance Undertakings in handling complaints. Template for comments. Opinions received from Stakeholder Groups.
https://www.eiopa.europa.eu/Publications/Guidelines/CP10a_Guidelines_Complaints_Handling.pdf
3.9 Please note that more detailed provisions on insurance undertakings’ internal controls when handling complaints are contained in a “Draft Best Practices Report on Complaints-Handling by Insurance Undertakings” (EIOPA-CP-11/010b).
https://www.mnb.hu/archivum/Felugyelet/root/fooldal/bal_menu/szakkonz/szakkonz_nemzetkozi/eu-konzultaciok/eukonz_biztositas_penztar/eiopa_20111110
EIOPA welcomes comments from all interested parties on the draft Guidelines. Accompanying the Guidelines, a draft Report setting out Best Practices for Complaints-Handling by Insurance Undertakings has also been published. Both the draft Guidelines and Best Practices Report can be accessed via EIOPA's website.
https://register.eiopa.europa.eu/publications/reports
Report on Best Practises on Licencing Requirements, Peer-to-Peer Insurance and the Principle of Proportionality in an InsurTech Context 03.2019 Report on Other Information to be provided to Prospective and Current Members: Guidance and Principles based on Current Practices 03.2019 Report on the results of the MCRCS YE2017 02.2019
http://www.mondaq.com/ireland/x/160794/Insurance/Insurance+Quarterly+Legal+And+Regulatory+Update
Jan 16, 2012 · EIOPA Consultation: Complaints Handling by Insurers. On 9 November 2011, EIOPA issued a consultation paper - "The Proposal for Guidelines on Complaints Handling by Insurance Undertakings" (the "Draft Guidelines"). The Draft Guidelines are being issued to clarify EIOPA's expectations regarding the internal complaints handling system of insurers.
https://www.dilloneustace.com/download/1/Insurance%20Quarterly%20Legal%20and%20Regulatory%20Update%20Q1%202012%20FD.pdf
handling complaints’, which provides more detailed provisions on insurance undertakings’ internal controls when handling complaints. This consultation period ends on 31 January 2012. Comments should be submitted via email to [email protected] . Both the Draft Guidelines and Best Practices Report can be accessed on EIOPA’s website
https://www.mhc.ie/latest/e-zines/insurance-regulatory-update-february-2012/P11
Draft Report on Best Practices by Insurance Undertakings in handling complaints (EIOPA- CP-11/010b). The consultation period closed on 31 January 2012. This Consultation Paper issued by EIOPA, which presents the draft Guidelines, is being issued to: clarify the expectations relating to an insurance undertaking’s internal control system as ...
https://lawexplores.com/insurance-supervisory-law-and-consumer-protection/
This chapter discusses the relationship between insurance supervisory law and consumer protection within the ambit of Solvency II and the EIOPA system. ... EIOPA presented guidelines on complaints-handling by insurance undertakings. 49 The Guidelines are based on art. 16 ... The EIOPA Report on Best Practices by Insurance Undertakings in ...
https://www.mfsa.mt/GetFile.php?type=site&file=Announcements/Consultation/Documents/Note%20for%20Consultation%2003-2012%20-%20Rule%20on%20Complaints.pdf
submitted by the insurance undertaking. This form is modelled on the current draft forms proposed by EIOPA. 2.3 Since the Guidelines are high-level principles, they have been supplemented by a Report on Best Practices by Insurance Undertakings in handling complaints, published by EIOPA on the
https://www.cms-lawnow.com/regzone/news?page=61&topics_sm=6fa57de1-8890-49ad-b7cb-e396bc7aaf72
Sep 26, 2012 · EIOPA: Complaints handling by insurance undertakings 27/06/2012. EIOPA has published a summary of responses to its November 2011 consultation on a proposal for guidelines and best practices report ... CRA 3, Mortgage Credit Directive and a draft …
https://mk0ganadoadvocah7fns.kinstacdn.com/wp-content/uploads/2014/07/InsurancePensionNewsletter_Issue35_July2014.pdf
The Insurance Intermediaries Rule, which incorporates the Guidelines on Complaints-Handling by Insurance Intermediaries and the Report on Best Practices by Insurance Intermediaries in Handling complaints (both published by EIOPA on the 27 November 2013), will enter into force on the 1 July 2014 and will apply to any .
https://www.mhc.ie/latest/e-zines/insurance-regulatory-update-september-2013/P9
30 July, 2012, Information On The Deadline For The Submission Of The Joint Draft Regulatory Technical Standards (“RTS”) On Risk Mitigation Techniques For OTC Derivatives Contracts Not Cleared By A CCP ... EIOPA Publishes Guidelines and Best Practices Report on Complaints Handling by Insurance Undertakings. ... The Best Practices Report ...
https://esas-joint-committee.europa.eu/Publications/JC%20Work%20Programme/JC%202019%2051%20%28Joint%20Committee%20Work%20Programme%202020%29.pdf
a. the design and operation of innovation facilitators taking account of the best practices set out in the January 2019 joint report of the ESAs on regulatory sandboxes and innovation hubs;3 b. the innovative products, identified in the context of innovation facilitator …
https://www.a-zn.si/wp-content/uploads/EIOPA-Smernice-o-obravnavanju-pritozb-v-zavarovalnicah.pdf
najboljših praksah zavarovalnic pri obravnavanju pritožb“ (Draft Best Practices Report on Complaints-Handling by Insurance Undertakings – EIOPA-CP-11/010b).
http://www.europarl.europa.eu/document/activities/cont/201407/20140716ATT87028/20140716ATT87028EN.pdf
selling practices. During 2013 NCA’s implemented EIOPA’s Guidelines on complaints-handling by insurance undertakings in their frameworks. Following our Guidelines, many insurers updated their complaint management systems, which will ultimately help consumers to receive better services and to …
https://www.slideshare.net/GeorgeLekatis/solvency-ii-newsseptember2012
Dec 03, 2012 · Solvency ii News September 2012. ... the Authority prepared “The Proposal forGuidelines on Complaints- Handling by Insurance Undertakings”, theReport on Best Practices by Insurance Undertakings in handlingcomplaints and finalised a “Report on Financial Literacy and EducationInitiatives by Competent Authorities”.EIOPA also collected data ...
http://www.europarl.europa.eu/doceo/document/A-8-2015-0315_EN.html
– having regard to the report of the Committee on Economic and Monetary Affairs and the opinions of the Committee on the Internal Market and Consumer ... a personalised recommendation should be provided to the customer explaining why a particular product best meets the customer’s insurance needs. ... Insurance undertakings, as well as ...
https://www.slideshare.net/GeorgeLekatis/monday-september-32012top10riskcompliancenewsevents
Monday September 3 2012 - Top 10 Risk Management News ... the Authority prepared “The Proposal forGuidelines on Complaints- Handling by Insurance Undertakings”, theReport on Best Practices by Insurance Undertakings in handlingcomplaints and finalised a “Report on Financial Literacy and EducationInitiatives by Competent Authorities ...
https://acsolvencytwo.blogspot.com/2012/
EIOPA published today the translation of Guidelines on Complaints-Handling by Insurance Undertakings into all 23 official languages of the European Union. The Guidelines, which are addressed to national supervisory authorities (NSAs), aim to provide guidance on appropriate internal systems and
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