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https://www.lner.co.uk/customer-service/customer-services/contact-us/complaint/
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https://orr.gov.uk/__data/assets/pdf_file/0020/19361/complaints-handling-procedures-virgin-trains-east-coast.pdf
East Coast Main Line Company Limited . East Coast House,25 Skeldergate York YOl 6DH . virgintrainseastcoast.com . Rosie Clayton . Competition and Consumer Policy . Office of Rail Regulation . One Kemble Street . London . WC2B 4AN . 15 July 2015 . Dear Ms Clayton, Consultation - Complaints Handling Procedures . I am writing on behalf of Virgin ...
https://www.lner.co.uk/globalassets/downloads/pdf/corp-policy-docs/customer-complaints-handling-procedure-march15.pdf
Availability of Our Customer Complaints Handling Procedure Contacting independent consumer watchdogs Welcome Welcome to Virgin Trains East Coast, your new train operator along the East Coast Main Line. From 1 March 2015 we aim to give you the service you want and deserve along one of the UK’s finest routes.
https://www.lner.co.uk/globalassets/downloads/pdf/vtec713-customer-complaints-handling-procedure-september-16---lr.pdf
If you wish to make a claim against Virgin Trains East Coast for losses, property damage or personal injury, please contact our Customer Solutions team who will either deal with your claim or pass it to insurance and claims handlers. The rail industry has an arrangement called the Claims Allocation and Handling Agreement (CAHA). All train
https://www.thameslinkrailway.com/help-and-support/contact-us/complaints-handling-procedure
Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.
https://www.lner.co.uk/customer-service/customer-services/contact-us/complaint/journey-complaint/
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https://www.greatnorthernrail.com/help-and-support/contact-us/complaints-handling-procedure
Download our complaints handling procedure (pdf) If you’re unhappy with our response. Please give us the opportunity to try to resolve your complaint. If you’re unhappy with the response you receive, you have the right to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve on going complaints between us and our passengers.
https://www.southeasternrailway.co.uk/help-and-contact/get-in-touch/make-a-complaint
Money back if your train is delayed by 15 minutes or more. You can claim compensation if you're delayed by 15 minutes or more when you travel with us, click here to apply online. Give us your feedback. If you’re not satisfied with the service you’ve received you can make a complaint.
https://www.nationalrail.co.uk/contact/feedback/77662.aspx
Rail Ombudsman. If you are not happy with the response from the Train Company or station operator, you can to appeal to the Rail Ombudsman. The Rail Ombudsman is there to help resolve ongoing complaints between rail service providers and their customers. It’s free to use their services, and they are independent of the rail industry. You can...
https://www.complaintsdepartment.co.uk/virgin-trains/
Virgin Trains. Virgin Trains is a train operating company in the United Kingdom owned by Virgin and Stagecoach that has operated the InterCity West Coast franchise since 1997. Virgin Trains operates long-distance passenger services on the West Coast Main Line between London, West Midlands, North West England, North Wales and Scotland.Location: North Wing Offices Euston Station London NW1 2HS
https://www.crosscountrytrains.co.uk/customer-service/faqs/contact-us-including-compliments-suggestions-and-complaints
Contact us (including compliments, suggestions and complaints) Buy tickets From. To. ... (including compliments, suggestions and complaints) (5) How can I make a comment, complaint or suggestion? ... us to track the status of your complaint and to monitor that we have responded within the timescales set out in our complaints procedure. ...
https://www.virgintrains.co.uk/help-and-contact
Virgin Trains is no longer operating trains. As of 8 December 2019, Virgin Trains no longer operates trains in the United Kingdom. All tickets purchased through this website prior to that date are still valid, but compensation claims for any delays or cancellations need to be made through the company operating that train.
https://www.lner.co.uk/travel-information/travelling-later/journey-planner/
Live train times from LNER (formerly Virgin Trains East Coast). Enter your departure station and destination to see journey times or any delays. Skip to content
https://www.standard.co.uk/news/uk/virgin-trains-apologises-after-sparking-row-by-mocking-customers-complaint-about-everyday-sexism-a3729986.html
Virgin Trains apologises after sparking row by 'mocking' customer's complaint about everyday sexism ... East Coast team on Tuesday morning claiming that a “misogynistic” male train manager had ...
https://eastcoastrail.indianrailways.gov.in/view_section.jsp?fontColor=black&backgroundColor=LIGHTSTEELBLUE&lang=0&id=0,6,1105
Public Information Regarding Train Accident; Press Releases; Train Accidents Inquiry Reports; Public Information. Public Information Regarding Train Accident; PSC Sleeper Production; GST Related; Citizen Charter. Citizen Charter of East Coast Railway. 1. Opening of New Private Sidings/Private Freight Terminals: Private Siding; Private Freight ...
https://www.nationalrail.co.uk/tocs_maps/tocs/TrainOperators.aspx
Train Operating Companies. Use the list below to find information on individual Train Operating Companies, station operators and other Rail Service Providers.
https://www.virgintrains.co.uk/
Find the best deals on rail tickets at Virgin Trains. Travel in style to London, Manchester, Liverpool, Birmingham, Glasgow & more. No booking fees!
https://www.nationalrail.co.uk/tocs_maps/tocs/GR.aspx
Full details on Virgin Trains East Coast: train timetables, email and phone contact numbers, restrictions and rail engineering works. Buy tickets for Virgin Trains East Coast journeys.
https://www.hulltrains.co.uk/support-and-contact
On Saturday 29th February and Sunday 1st March, London King’s Cross station is closed due to Network Rail track upgrades. There will be no trains to or from London King’s Cross with any operator. We will run a limited service between Hull and Doncaster. Find …
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