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https://www.eib.org/en/about/accountability/complaints/index.htm
The EIB Group consists of the European Investment Bank and the European Investment Fund (EIF). The Complaints Mechanism is a public accountability tool of the European Investment Bank Group. We listen to citizens when they have concerns about an EIB Group project, policy or activities. Find out more
https://www.eib.org/en/about/accountability/complaints/what-we-do/index.htm
The Complaints Mechanism (EIB-CM) is the citizen’s driven accountability tool of the EIB Group.We listen to citizens when they have concerns about an EIB Group project, policy or activity, and enable them to exercise their right to complain.
https://www.accountabilitycounsel.org/institution/european-investment-bank/
After over two years of delay, the European Investment Bank (EIB) completed its review of the rules governing its Complaints Mechanism (CM). Accountability Counsel, together with partners, advocated for the EIB to use this review to enhance the CM’s effectiveness, …
https://bankwatch.org/blog/the-complaints-mechanism-at-the-eib-usable-but-useless
Oct 08, 2018 · Nearly three years after first announcing it, the European Investment Bank (EIB) has finally presented a new vision for the bank’s complaints mechanism, the body responsible for grievances related to EIB projects and policies.
https://www.aiib.org/en/policies-strategies/operational-policies/complaint-mechanism.html
Home Policies and Strategies Policies and Directives First Call for Public Consultation for the Proposed AIIB Complaints Handling Mechanism About AIIB The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank with a mission to improve social and economic outcomes in Asia.
http://reports.eib.org/eib-group-sustainability-report-2017/complaints-mechanism
The EIB Group Complaints Mechanism provides two levels of investigation: The Complaints Mechanism Division, which is operationally independent from the Bank’s other departments, tries to find a solution to a case and may advise the EIB on remedial and/or corrective action where necessary.
https://www.eif.org/news_centre/publications/Complaints_Mechanism_Policy.htm
Nov 13, 2018 · The EIB Group Complaints Mechanism is a public accountability tool, part of the institutional context of the European Union. It enables alternative and pre-emptive resolution of disputes between complainants and the EIB Group. In addition, the Complaints Mechanism assists the EIB Group, for the common purpose of good administration, by advising ...
https://www.counter-balance.org/eib-complaints-mechanism-is-empty-box/
Nov 14, 2011 · EIB Complaints Mechanism is empty box. November 14, 2011 0 Comments. Bujagali falls (foto International Rivers) Today Counter Balance is filing a complaint against the European Investment Bank (EIB) at the European Ombudsman [1]. The Complaints Mechanism of the Bank seems unable to function appropriately.
https://en.wikipedia.org/wiki/EIB_(bank)
The European Investment Bank (EIB) is the European Union's nonprofit long-term lending institution established in 1958 under the Treaty of Rome. As a "policy-driven bank" whose shareholders are the member states of the EU, the EIB uses its financing operations to …Location: Kirchberg, Luxembourg
https://www.accountabilitycounsel.org/2019/01/eib-cm-10-year-anniversary/
Jan 15, 2019 · The EIB Complaints Mechanism was first established in 2008 and is one of the many accountability offices that exists today. The Complaints Mechanism functions as an accountability office that allows individuals or communities who are affected by EIB Group-related activities to submit a complaint and receive remedy as appropriate.
https://euobserver.com/institutional/139037
Sep 19, 2017 · The European Investment Bank (EIB) is reviewing its "complaints mechanism" in order to improve the way it deals with accusations from people or organisations impacted by EIB-funded projects. The system, which was created in 2007, allows "third-parties affected by the bank's activities" to submit grievances and obtain explanations.
http://www.counter-balance.org/wp-content/uploads/2018/10/CM-review-Briefing-for-EIB-Directors_September-2018_sB.pdf
The EIB Complaints Mechanism is a key accountability tool for citizens, NGOs and communities affected by the operations of the EIB. The mechanism is often the only way that the EIB hears the voices of the people whom the EIB is intended to benefit. The current draft, if adopted, would result in a mechanism that lacks operational
https://www.eif.org/attachments/publications/about/2010_EIB_Complaints_Mechanism_Policy.pdf
European Investment Bank EIB Complaints Mechanism 2 February 2010 page 5 / 23 II - PRINCIPLES 1. Definitions 1.1 Complaints are different in nature and are to be lodged with specific Institutions / functions depending on the subject of the complaint. 1.2 The EIB Complaints Mechanism Principles, Terms of Reference and Rules of Procedures apply to
https://www.ombudsman.europa.eu/en/letter/en/80161
The EIB Complaints Mechanism (EIB-CM) can only be effective if it remains credible in the eyes of European citizens. The conditions for effectiveness include operational independence, transparency, accessibility, timeliness and adequate resources. Further essential conditions of effectiveness are support from the leadership of the Bank and good ...Author: European Ombudsman
https://www.somo.nl/wp-content/uploads/2016/01/Annex-9-European-Investment-Bank.pdf
This section assesses the Complaints Mechanism (CM) of the European Investment Bank (EIB). The assessment uses a standardised framework, based on the UNGPs, which is available in Annex 2. This assessment framework clarifies how each of the UNGP criteria was operationalised for the purpose of assessing individual mechanisms. The assessment
https://www.ebrd.com/work-with-us/project-finance/project-complaint-mechanism.html
The Project Complaint Mechanism (PCM) is the EBRD's accountability mechanism that has been established to assess and review complaints about Bank-financed projects. It provides individual(s) and local groups that may be directly or adversely affected by an EBRD project, as well as civil society organisations, a means of raising complaints or ...
https://europa.eu/newsroom/events/public-consultation-meeting-eib-groups-complaints-mechanism_en
As part of the public consultation on its complaints mechanism, the European Investment Bank (EIB) will organise a meeting open to all interested stakeholders, offering the opportunity to exchange directly with EIB staff about the bank’s complaints mechanism policy and the key issues at stake within the review.
https://lu.linkedin.com/in/perezsolla
Complaints Mechanism of the EIB. déc. 2018 – Aujourd’hui 1 an 3 mois. Luxembourg. Investigating complaints on environmental, social, human rights and other standards concerning EIB projects. Investigating complaints on environmental, social, human rights and other standards concerning EIB …Title: Senior Legal Advisor …
https://eurodad.org/EIB-complaints-mechanism
25 Civil Society Organisations provided comments on the draft Policy and Procedures for the Complaints Mechanism (CM) of the European Investment Bank currently undergoing public consultation.The signa
https://www.bothends.org/en/Whats-new/News/The-EIB-complaints-mechanism-is-only-a-green-washing-machine/
Jan 25, 2011 · According to the EIB's own Complaints Mechanism Policy, the EIB Complaints Office has six months time to address the complaint. More than a year later the complaint is still pending. At the date of the submission of the complaint the bank had only disbursed EUR 42,5 …
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