We collected information about Email Optus Complaints for you. There are links where you can find everything you need to know about Email Optus Complaints.
http://www.optus.com.au/opfiles/Aboutoptus/Legal/SharedStaticFiles/SharedDocuments/complaint_handling_policy.pdf
Feedback & Complaints - Optus
https://www.optus.com.au/content/dam/optus/documents/about-us/sustainability/complaint_handling_policy.pdf
Our complaints email address is: [email protected] 1. Website 5. In store. Our Customer Care Team can give you an update on how your complaint is progressing by contacting them using the details on your bill or at the top of this policy. If you have been assigned a dedicated case manager, they
https://www.complaintboard.com/optus-complaints-l15573.html
Consumer complaints and reviews about Optus: Lat Lionel Send email : Nov 6, 2019 Email Hosting. ... Frustrating as this is a business email that I am depending on. Started ringing at 8:30 this morning and transferred through to 10 different areas, no-one able to help. Finally, I am told that the have located an area that MIGHT be able to help ...
https://webmail.optusnet.com.au/
Optus Internet customers can access their Optus email from any computer with an internet connection by visiting this page.
https://forums.whirlpool.net.au/archive/2616240
Mar 18, 2017 · I have just gone through using the TIO after issues with my Optus NBN service. Complaint form was fairly easy to fill in. After sending the TIO some additional info they contacted Optus with my complaints and told me to wait for a reply. About a week later I got an email from the Optus rep assigned to deal with the complaint.
https://complaintsweb.com/optus.com.au/
optus.com.au complaints and reviews. Contact Information., Phone number: +61 2 9870 7495, 1800 123 124, 1800 500 002.Submit your complaint or review on optus.com.au.
https://forums.whirlpool.net.au/archive/2303349
Feb 22, 2015 · Can anyone tell me what the Optus complaints email address is? Their complain handling policy lists email as an option but doesn't include an address – it directs you to the website contact page which, as far as I can tell, doesn't list an email address or include any sort of form suitable for complaints.
https://theaimn.com/customer-service-dead-least-optus/
Jan 30, 2017 · I was told If a migration order was not processed it would result in the service being disconnected. So I asked the operator to note on my account that I have tried to do this but optus seems to send me around in circles. I then contacted the TIO and raised a complaint. I received a call today from optus’s complaints resolution team.
https://www.complaintboard.com/optus-complaints-l34523.html
This was on 8th Feb 2018 at 10:30am. There were 2 Optus employees (man and a woman). The men has told me the following: - they can not help us because Internet is down (strange as Telstra always has mobile Internet if the main line is down) I asked if they cant take our driver licence details now and email or call us when the Internet is back
https://www.prepaidservices.com.au/complaints-policy
Complaints in Writing or Email. PPS prefers to deal with complaints and enquiries by telephone as this usually allows a quicker resolution. However, if you wish to lodge a written complaint, you can forward your correspondence to: PPS Customer Service 1 Lyonpark Road, Macquarie Park NSW 2113. OR
https://www.contactdirectory.com.au/optus-contact-customer-service-number/
This number is intended to handle all services, ranging from complaints, general enquires, billing and so on. A direct customer service hotline can be reached at 1300 300 937. You can also visit their website where Optus staff are available for a live chat service.
https://au.trustpilot.com/review/optus.com.au
I would give optus zero out of five, but there's no rating for that. Made the mistake of using optus for NBN and home phone, up until the point where I couldn't take any more of them and switched to Aussie Broadband. NBN and phone would drop out completely on many occasions, for no reason.
https://www.facebook.com/optus/posts/10157695372294597
Wow Optus Three email complaints in and I keep receiving non-sensical replies and bills for an account that has been cancelled. Maybe its time to get some real people behind the complaints process!
https://gethuman.com/email/Optus
Optus does not provide customer service by email, but does provide it by phone. There are 2 ways to reach Optus across 2 communication modes: phone, web. In case you didn't realize there was an alternative, the best phone number for Optus customer support is 1300300937.
http://ww2.optus.com.au/aboutoptus/About%20Optus/Contact%20Us/Optus%20Contact%20Us%20%7C%20Customer%20Sales%20&%20Service?vgnextoid=9a13204b25f41310VgnVCM10000002cd780aRCRD
Optus Special Assistance Service. Call us on 133 937 if you are an Optus customer with a medically certified life-threatening condition and you require an Optus service fault to be fixed as a priority. Find out more about our Optus Special Assistance Service. Customers with Teletypewriters
https://optus.com/shop/mobile/prepaid/mobile-broadband-recharge-options
No, even if you stop using your SIM you will need to cancel your AutoRecharge service. For Mobile customers, you can do this using the My Optus app, or via one of your email or SMS notifications. For Mobile Broadband customers, you can cancel via one of your email notifications.
https://www.abc.net.au/news/2018-10-17/telco-giants-fuel-consumer-complaints-to-ombudsman-tio/10376862
Oct 17, 2018 · Complaints about the country's two biggest phone and internet providers, Optus and Telstra, continue to make up the bulk of consumer gripes to the national Telecommunications Industry Ombudsman (TIO).
https://www.smh.com.au/business/companies/make-customers-unhappy-you-will-be-sacked-optus-ceo-blasts-staff-20181029-p50clv.html
Oct 29, 2018 · Optus CEO Allen Lew has blasted staff over the company's surge in complaints. Credit: Edwina Pickles “The customer is why we exist. If you make customers unhappy, you …
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