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http://www.dearcustomerrelations.com/best-ever-complaint-letters/virgin-atlantic-in-flight-food/
This letter about Virgin Atlantic onboard catering is probably the most widely published complaint letter of all time. It was written by advertising executive, Oliver Beale. Rumour has it that Sir Richard offered Oliver a job after he read the letter.
https://stephenliddell.co.uk/2014/02/04/virgin-the-best-complaint-letter-in-the-world/
Virgin: The best complaint letter in the world Posted on February 4, 2014 by Stephen Liddell I don’t know about you but I am no good at all at complaining at least not in person.
https://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html
Oct 25, 2019 · Virgin: the world's best passenger complaint letter? Here we reproduce a complaint letter sent to Sir Richard Branson, which is currently being emailed globally and is …
https://www.telegraph.co.uk/travel/travelnews/4383938/Virgin-complaint-letters-author-revealed-as-Oliver-Beale.html
Nov 05, 2019 · Virgin complaint letter's author revealed Oliver Beale, a high-flying advertising executive, has been revealed as the author of a complaint letter to Virgin Atlantic which has been hailed as the ...
http://edition.cnn.com/2009/TRAVEL/02/11/virgin.complaint.letter/index.html
Feb 11, 2009 · This complaint letter was sent to Virgin Atlantic boss Sir Richard Branson It spread across the Internet, prompting speculation it was a Virgin PR stunt Author Oliver Beale said it was a genuine ...
https://blog.mint.com/consumer-iq/complaint-letter-10072010/
Oct 07, 2010 · (image from airline complaint) Oliver Beale’s letter to Virgin Atlantic chairman Richard Branson is generally acknowledged as the best customer service complaint letter — ever. In his 2008 missive, Beale, a grumpy ad agency employee, deconstructs a flight from London to Mumbai.
http://www.dearcustomerrelations.com/2013/11/virgin-media-02/
Nov 24, 2013 · The second Virgin Media complaint as promised. Kate Edmunds wanted to stay loyal to Virgin Media when she moved house recently. That was a mistake. ... borrows its style and some of its content from Oliver Beale’s brilliant letter to Sir Richard about in-flight food on Virgin Atlantic ...
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https://www.dailytelegraph.com.au/travel/virgin-food-critic-revealed/news-story/df5dbd49f19e6856664889d20e3eaf5d
Oliver Beale, 29, created what many are calling the best complaint letter ever written after suffering an in-flight food fright onboard a Virgin Atlantic flight from Mumbai to Heathrow.
https://www.chowhound.com/food-news/7102/airline-food-inspires-best-complaint-ever/#!
Jan 28, 2009 · The Editor’s Corner over at Yahoo! News UK has reprinted a complaint letter written by a disgruntled Virgin Atlantic passenger documenting his self-described “culinary journey of hell” aboard the airline. And the letter was apparently so effective that Sir Richard Branson personally called the author, Oliver Beale, regarding the feedback.
https://secretagenthotelconnect.blogspot.com/2009/01/funny-complaints.html
Jan 30, 2009 · funny complaints. We're still giggling from the complaint letter written by a Virgin customer about the food served on a Virgin Atlantic flight. The author has been revealed as advertising exec Oliver Beale and he's apparently received a call from Sir Richard Branson offering him a job selecting food and wine for Virgin Atlantic flights ...
https://www.oneindia.com/2009/01/30/leading-ad-executive-wrote-virgin-complaint-letters-.html
Jan 30, 2009 · London, January 30 (ANI): The man who blasted Virgin Atlantic's in-flight meals in a letter to the airline's Chief Executive Sir Richard Branson has been revealed to be a leading advertising ...
https://answers.yahoo.com/question/index?qid=20101102234505AAw0EQW
Nov 02, 2010 · Beale, who works as an art director at award-winning advertising agency WCRS in London, denied that the letter was an advertising stunt, and insisted that it was a genuine complaint at the state of his meal. He confirmed that Branson personally telephoned him to apologise, and invited him to select the food and wines for future Virgin flights.
https://www.managementtoday.co.uk/complaint-email-ceo/article/1028934
Sep 16, 2010 · Got a complaint? Email the CEO ... When passenger Oliver Beale was less than impressed by the food on a Virgin Atlantic flight from Mumbai to Heathrow in 2008, he wrote a letter to Sir Richard Branson which rapidly achieved cult status on the internet. ‘Imagine being a twelve year old boy, Richard,’ he wrote of one dish.Author: Emma Haslett
http://edition.cnn.com/2009/TRAVEL/02/11/airline.food/
Feb 11, 2009 · The "crime scene cookies", "baaji custard" and "sponge shafts" depicted in Oliver Beale's letter of complaint to Virgin Atlantic struck a chord worldwide.
https://iamtravelr.com/threads/17258/
Jul 09, 2009 · This is a letter recently received by the Virgin Atlantic customer complaints team and is currently being hailed on news blogs, such as this one on The Telegraph as possibly the funniest customer complaint letter ever. We called the Virgin Atlantic press office and …
https://bayourenaissanceman.blogspot.com/2009/01/worlds-best-airline-complaint-letter.html
Jan 29, 2009 · Oliver Beale, a high-flying advertising executive, has been revealed as the author of a complaint letter to Virgin Atlantic which has been hailed as the greatest of its kind. The missive - in which Mr Beale described in detail his "culinary journey of hell" - has since become an internet sensation and has been emailed around the world.
https://tmagazine.blogs.nytimes.com/2009/01/30/feedback-the-worst-in-flight-meal-ever/
Jan 30, 2009 · Nevertheless, I am fairly obsessed with the topic (if you’ve never explored the addictive Airlinemeals.net , check it out), so I loved finding this complaint letter , published in Britain’s Telegraph, that the passenger Oliver Beale wrote to Sir Richard Branson after taking a …
https://www.express.co.uk/expressyourself/82080/How-airline-food-came-back-to-haunt-Sir-Richard-Branson
Jan 27, 2009 · How airline food came back to haunt Sir Richard Branson A LETTER of complaint sent to Sir Richard Branson, slating the quality of food served on a Virgin Atlantic flight, has become a massive ...
https://simpliflying.com/2009/virgin-atlantic-embraces-cribbing-pax-asks-him-to-choose-in-flight-menu/
Jan 30, 2009 · A passenger who wrote a witty letter complaining about the Indian meal on a Virgin Atlantic flight to Mumbai has. Virgin Atlantic embraces cribbing pax, asks him to choose in-flight menu. ... In what The Telegraph calls “the world’s best complaint letter”, Oliver Beale included seven photos and tons of witty remarks in his 1300 words ...
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