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https://www.ncbi.nlm.nih.gov/pubmed/3619164
Emergency department complaints: a one-year analysis. Schwartz LR, Overton DT. We conducted an analysis of all complaints received in a busy suburban emergency department during 1985. All complaints were handled in a standardized fashion, and were categorized …Cited by: 95
https://www.sciencedirect.com/science/article/abs/pii/S019606448780522X
We conducted an analysis of all complaints received in a busy suburban emergency department during 1985. All complaints were handled in a standardized fashion, and were categorized as billing, physician, nursing, or miscellaneous. Data were expressed as a “complaint frequency” (complaints per …Cited by: 95
https://www.emrap.org/episode/ema-1988-1/abstract14
EMA did their best to alert their subscribers of this prior to the merge with EM:RAP on Oct. 1. We apologize for any inconvenience. Per the merge with EM:RAP, you will now have ample opportunity to earn CME credits.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1285850/
We carried out an analysis of complaints against doctors in our Accident and Emergency Department received from 1 January 1979 to 31 December 1988. There were 66 complainants in all, comprising 37 relatives, 21 patients and eight persons acting in a professional capacity.Cited by: 52
https://journals.sagepub.com/doi/10.1177/102490790000700104
A three-year retrospective analysis of complaints in an emergency department (ED) in Hong Kong was performed as part of a risk management and quality assurance program for improving patient care and reducing future complaints. The incidence, validity, causes, pattern, legal risk and settlement time of all complaints were studied.Cited by: 9
https://en.wikipedia.org/wiki/Mental_health_Emergency_Rooms
An emergency department (ED), also known as an accident & emergency department (A&E), emergency room (ER), emergency ward (EW) or casualty department, is a medical treatment facility specializing in emergency medicine, the acute care of patients who present without prior appointment; either by their own means or by that of an ambulance.The emergency department is usually found in a hospital or ...
https://www.semanticscholar.org/paper/A-Three-Year-Review-of-Complaints-in-Emergency-Tam-Lau/aa5e1bf79a4bed0fc529fb2f520248de7a298051
A three-year retrospective analysis of complaints in an emergency department (ED) in Hong Kong was performed as part of a risk management and quality assurance program for improving patient care and reducing future complaints. The incidence, validity, causes, pattern, legal risk and settlement time of all complaints were studied. From June 1995 to May 1998, there were 71 complaints out of a ...
https://bmcemergmed.biomedcentral.com/articles/10.1186/1471-227X-14-20
Aug 08, 2014 · Emergency Department (ED) care has been reported to be prone to patient safety incidents (PSIs). Improving our understanding of PSIs is essential to prevent them. A standardized, peer review process was implemented to identify and analyze ED PSIs. The primary objective of this investigation was to characterize ED PSIs identified by the peer review process.Cited by: 9
https://qualitysafety.bmj.com/content/15/5/344
Oct 01, 2006 · Objectives: Patient complaints to the emergency department (ED) have been well studied as indicators of quality. However, no study of complaints from healthcare providers (physicians, nurses and hospital administrators) has been published. ... Emergency department complaints: a one …Cited by: 20
https://www.cdc.gov/nchs/fastats/emergency-department.htm
Jan 19, 2017 · Emergency Department Visits for Injury and Illness in Persons Aged 65 and Over: United States, 2012-2013; Emergency Department Use in the Nation’s Five Most Populous States and the total United States: 2012; Expected Source of Payment at Emergency Department Visits for Adults Aged 18-64 for the United States and in the Five Most Populous ...
https://www.sciencedirect.com/science/article/abs/pii/S0196064405829828
Pediatric emergency department complaints: A three-year analysis of sources and trends. ... Study objective: To identify the incidence and major causes of patient and parental complaints in a pediatric emergency department. ... One hundred seventy-six complaints from a total of 154,648 ED visits yielded a frequency of 1.1 complaints per 1,000 ...Cited by: 24
https://emj.bmj.com/content/emermed/9/2/134.full.pdf
Archives ofEmergency Medicine, 1992, 9, 134-142 Complaints against doctors in an accident and emergency department: a 10-year analysis E. A. KADZOMBE & J. COALS Accident and Emergency Department, Countess ofChester Hospital, Liverpool Road,Cited by: 52
https://www.cdc.gov/nchs/data/nhsr/nhsr090.pdf
This report examines the percentage of adults aged 18–64 who had an emergency room (ER) visit and their reasons for the most recent visit. Methods— Using the 2013 and 2014 National Health Interview Survey, estimates of use in the past year and reasons for most recent ER visit are presented. A hierarchy
https://emergency.ucsf.edu/content/current-research-projects
Identifying Factors Associated with Frequent Use of Emergency Medical Services in a One Year Period: Cross Sectional Study Using Paramedic Records. This is a retrospective analysis of the San Francisco Fire Department (SFFD) database for all emergency medical service (EMS) transports from 2009.
https://ruralhealthvalue.public-health.uiowa.edu/files/Super%20Utilizers.pdf
SUs as “patients who accumulate large numbers of emergency department visits and hospital admissions which might have been prevented by relatively inexpensive earlyterventions in and primary care.”4 In one study that defined SUs as patients using the ED three or more times per year, 5%‐8% of ED
http://support.sas.com/resources/papers/proceedings17/1445-2017.pdf
diagnoses received in the emergency department (DIAG1, DIAG2, DIAG3), and one is the identifier variable (ID). In this example, we are concerned with and want to keep the information for each visit a person had to an emergency room in the five-year period. …
http://www.journalagent.com/tatd/pdfs/TATD-55823-RESEARCH_ARTICLE-ZENGIN.pdf
Zengin S et al. Patient and relative complaints in a hospital emergency department: a 4-year analysis 165 41 were made to QIU, 9 to the HMCC, and 4 to the PMCC. Of complainants, 41 (75.9%) were male and 13 (24.1%) were female (Table 1). The majority of complainants were civil servants (27.8%, n=15), and had graduated from high
https://sjtrem.biomedcentral.com/articles/10.1186/s13049-020-0699-y
Jan 28, 2020 · Nonspecific complaint (NSC) is a common presenting complaint in the emergency setting, especially in the elderly population. Individual studies have shown that it is associated with significant morbidity and mortality. This prognostic systematic review draws a synthesis of reported outcomes for patients presenting with NSC and compares them with outcomes for patients presenting with a specific ...
https://smhs.gwu.edu/urgentmatters/sites/urgentmatters/files/ImprovingtheFrontDoor.GenesisMedicalCenter.pdf
The Emergency Department is the "front door" of the hospital, 40% of our inpatients are admitted through the ED. Based on patient feedback from surveys, grievances taken by our patient advocates and information gathered during executive rounding on new admissions, we discovered a major opportunity for improvement in ED customer service skills.
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