Energy Australia Customer Service Complaints

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Contact us EnergyAustralia

    https://www.energyaustralia.com.au/home/help-and-support/contact-us
    Our energy experts are here to answer any questions you may have. Live chat

Complaints and feedback EnergyAustralia

    https://www.energyaustralia.com.au/home/help-and-support/contact-us/complaints-and-feedback
    The Ombudsman scheme is a free service and acts as an impartial conciliator to help resolve disputes between customers and energy companies. The Ombudsman will want to know that we've worked together to try and resolve the issue as best as possible and will refer you to our customer service team if you have not contacted us before.

EnergyAustralia ProductReview.com.au

    https://www.productreview.com.au/listings/energyaustralia
    EnergyAustralia (Energy Provider): 1.3 out of 5 stars from 1415 genuine reviews on Australia's largest opinion site ProductReview.com.au.1.3/5(1.4K)

Red Energy – Contact Us

    https://www.redenergy.com.au/contactus/
    If your enquiry is related to the urgent connection or disconnection of energy supply to a property, call us directly on 131 806. Fill in the online form and one of our team will respond to you quickly.

Energy Ombudsman: Here to help with gas & electricity ...

    https://www.ombudsman-services.org/sectors/energy
    Customer credit act-related complaints which should be handled by the Financial Ombudsman Service. Complaints that would be better handled by the energy regulator, the Office of Gas and Electricity Markets (Ofgem). Complaints that would be better handled by enforcement or advocacy bodies such as Trading Standards or Citizens Advice.

Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business.

Customer Service and Complaints - ATCO

    https://www.atco.com/en-au/for-home/natural-gas/customer-service-complaints.html
    If we are unable to resolve your complaint, the Energy and Water Ombudsman of WA is an independent, free service available to residential and business customers responsible for resolving disputes that cannot be resolved internally. The Energy Ombudsman …

Rising power bills, bad customer service prompt rise in ...

    https://www.abc.net.au/news/2018-10-06/power-bill-prompt-rise-in-complaints-about-electricity-providers/10337204
    Rising power bills, bad customer service prompt rise in complaints about electricity providers. ... Newer providers Energy Australia saw complaints rise 18 per cent, while Alinta received almost ...

Complaints – 1st Energy

    https://1stenergy.com.au/support/complaints/
    Customer Advocacy 1st Energy Australia PO Box 1045 Hampton North VIC 3188. Ombudsman. If you feel we have not resolved your complaint and are still unhappy with your situation, you can lodge your complaint with your relevant State Energy Ombudsman, an independent, free service. They will investigate and resolve disputes between our customers ...

TruEnergy Better Business Bureau® Profile

    https://www.bbb.org/us/tx/dallas/profile/energy-service-company/truenergy-0875-90131076
    This organization is not BBB accredited. Energy Service Company in Dallas, TX. See BBB rating, reviews, complaints, & more.

Contact Us - Queensland - Alinta Energy

    https://www.alintaenergy.com.au/qld/help-and-support/help-and-support/customer-support/contact-us/
    Alinta Energy are here when you need us. Here’s how to get in touch. ... [email protected] . Postal address Alinta Energy PO Box 16196 Collins Street West VIC 8007 . Fax ... South Australia Office 1 King William Street, Adelaide SA 5000. National relay service.

Complaints Process Click Energy

    https://www.clickenergy.com.au/complaints-process/
    Click Energy Complaints Process Purpose: At Click Energy we take pride in providing a reliable and hassle free service to our customers. Unfortunately, sometimes things go wrong.

Complaints - Origin Energy

    https://www.originenergy.com.au/contact-us/complaints.html
    When a disagreement or issue arises between one of our team members and a customer, we follow this procedure: We recommend you make your first contact with our helpful customer service team through phone or mail, as described above. We try to resolve all written complaints as quickly as possible, and promise to be in touch within five business ...

Most Complained About Energy Companies Revealed – Canstar Blue

    https://www.canstarblue.com.au/electricity/energy-complaints/
    South Australia and New South Wales recorded the most complaints per 100 customers in 2016-17, with Queensland not too far behind. The AER reports a considerable drop in complaints across most states in 2016-17 compared to the 2015-16 period, although it points out Origin Energy may have over-captured complaints in the previous periods.

Energy Australia admits to wrongly billing a customer and ...

    https://www.abc.net.au/news/2019-10-16/energy-company-apologises-for-issuing-incorrect-bills/11606754
    Oct 16, 2019 · A national energy provider has admitted it made several errors in wrongly billing a New South Wales customer thousands of dollars after it failed to …

Find Answers and How to Contact Us AGL

    https://www.agl.com.au/contact-us
    Have some questions or just need a bit of help? Find the answers you're looking for from common topics or options to contact us.

Enquiries and complaints - Ausgrid

    https://www.ausgrid.com.au/Contact-Us/Enquiries-and-complaints
    At Ausgrid we take pride in our customer service and welcome feedback and the chance to improve. If you take the time to contact us about your complaint or problem, our aim will be to manage and resolve your concerns efficiently, effectively and with respect.

Customer Complaints - Energy Assessors

    http://energyassessors.net/customer-complaints/
    If at any stage you feel you need to voice your disappointment with our products or service, please feel free to call or write to us using the contacts below. ... How can I contact Energy Assessors Australia. ... Customer Complaints. Customer Complaints. Complaint handling and dispute resolution procedure.

Complaints and Disputes Customer Support - Alinta Energy

    https://www.alintaenergy.com.au/help-and-support/help-and-support/customer-support/complaints-and-disputes/
    You are also free to contact the WA Energy Ombudsman. The Energy Ombudsman is an independent, free service that resolve disputes between domestic or small business customers and electricity and gas companies. Your local Energy Ombudsman’s contact details are below. WESTERN AUSTRALIA. Energy and Water Ombudsman Western Australia Phone: 08 9220 ...



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