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https://www.eqc.govt.nz/contact-us/make-complaint
Dec 12, 2019 · Online complaints form. Complaints form. Phone. 0800 652 333 from within New Zealand. Email. [email protected]. Fax (04) 978-6432 from within New Zealand. Write to: EQC Claims PO Box 311 Wellington 6140. What happens after you lodge a complaint. Complaints to EQC are managed by dedicated Resolution Specialists.
https://www.eqc.govt.nz/contact-us/make-complaint/complaints-form
Nov 26, 2019 · Please use the form below if you wish to make a complaint to EQC. (If you have feedback or a question, please use the Contact form.) Fields marked * must be filled in. ... Complaints form. Please use the form below if you wish to make a complaint to EQC. ... New Zealand Government ...
https://careers.eqc.govt.nz/home
Careers at the Earthquake Commission (EQC) EQC offers a unique opportunity to become part of history and make a difference in the lives of New Zealanders. In order to do this we are seeking enthusiastic and motivated individuals who are looking for unique and rewarding careers across New Zealand.
https://treasury.govt.nz/news-and-events/reviews-consultation/review-earthquake-commission-act
Jul 14, 2017 · The Government announced on 20 March 2018 four planned changes to the Earthquake Commission (EQC) scheme. Read the related media statement by Hon Dr Megan Woods on the Beehive website: EQC Act Changes Announced (20 March 2018). The Treasury has released a first batch of submissions on the 2015 discussion document: New Zealand's Future Natural Disaster Insurance …
https://www.stuff.co.nz/the-press/business/the-rebuild/72881345/some-eqc-complaints-open-for-six-months-or-more
Oct 12, 2015 · More than a quarter of the active complaints lodged with the Earthquake Commission (EQC) have been open for at least six months, with some dating back years.
https://www.proclaims.co.nz/about-us/
Proclaims Management force EQC to pay the correct amount needed to reinstate earthquake damaged residential properties to the required standard. If you have EQC repairs complaints contact our friendly Christchurch team today and GET IT SORTED!
http://www.stuff.co.nz/the-press/news/christchurch-earthquake-2011/10437792/EQC-failed-to-give-top-engineer-support
Aug 29, 2014 · His work was peer reviewed in the context of a number of complaints to EQC and not only in the context of complaints to the engineer's registration authority. ... "The New Zealand IPENZ have to ...
https://www.proclaims.co.nz/eqc-claims-success-stories
How and why we have helped so many with their EQC complaints and repairs in Christchurch. There is no doubt that the seismic events which started in Sep 2010 in Christchurch were on a catastrophic scale and that the NZ Government and the Insurance industry were operating in unchartered territory, but the disregard for standard insurance claims ...
https://www.ombudsman.parliament.nz/resources/information-fault-lines-accessing-eqc-information-canterbury
Dec 19, 2013 · In addition, EQC is implementing a major “business improvement initiative”, one result of which should be that, by the end of April 2014, the problem of delay in responding to requests for claim-related information should be fully resolved. We have reservations about aspects of this initiative (see paragraphs 184-192), but this should not ...
https://www.oag.govt.nz/2013/eqc/part4.htm
During our audit, and from complaints received by our Office, we saw a lack of clarity, consistency, and transparency in EQC's systems and decision-making that could, in our view, negatively affect homeowners' experiences of the home-repair programme. Systems and capacity. 4.36
https://www.radionz.co.nz/news/national/359053/eqc-review-just-another-report-insurance-advocate
Jun 07, 2018 · He said the EQC stated in a court case at the end of 2014 there were 470,000 claims. "Remarkably they have now got 770,000. So now 300,000 more claims have appeared, which reinforces the …
https://www.insurancebusinessmag.com/nz/news/breaking-news/icnz-eqc-barraged-with-claims-complaints-concerns-59474.aspx
Feb 03, 2017 · ICNZ, EQC barraged with claims complaints, concerns Insurance Business. As the deadline for filing Kaikoura quake claims looms, Marlborough residents whose properties were …
https://www.mediacouncil.org.nz/rulings/eqc-against-nbr-nz-property-investor
1. Iain Butler, as Stakeholder Communications Manager, complains on behalf of EQC in relation to an article that appeared in The National Business Review NZ Property Investor on 11 March 2014. This is a publication that is not available to the general public, being available only through subscription. It is written as a newsletter.
https://www.ifso.nz/information/insurance/canterbury-earthquakes/
Earthquakes. The Earthquake Commission (EQC) is the disaster relief provider for residential property including land and contents, subject to the Earthquake Commission Act 1993.. Info Sheets. Kaikoura: information for consumers Kaikoura: information for businesses Kaikoura earthquake claims Kaikoura earthquake claims - resolving issues EQ Repairs ...
https://www.eqcfix.nz/faq
Jul 26, 2017 · Ask EQC to renew the repair/cash settlement – refer to EQC’s website for the process EQC wishes homeowners to follow. You should supply as much evidence as you can to show that the EQC’s scope of works was inadequate. 2. File a complaint with EQC – refer to EQC’s website. 3. Sue EQC for breach of its statutory obligations.
https://www.rnz.co.nz/news/national/359023/damning-report-reveals-minefield-of-eqc-shortfalls
Jun 07, 2018 · Another suggestion from the report is to allow EQC to pay out over-cap claimants, even if EQC and the private insurer are still in dispute about the total repair or rebuild cost, and for EQC to then deal with getting money owed from the insurer, as long as it was a small amount.
https://matthewtaylor.co.nz/2018/04/29/eqc-settlement-agreements-suppress-complaints-and-critical-public-comment/
Apr 29, 2018 · A Christchurch shop window. Matt Taylor. The Earthquake Commission is using contracts containing broad confidentiality clauses in an attempt to avoid future legal proceedings, complaints, and critical public comment from disgruntled homeowners, a document publicly available on the Arbitrators’ and Mediators’ Institute of New Zealand’s EQC Mediation Service website shows.
https://www.rnz.co.nz/news/regional/279908/more-than-23,000-eqc-complaints-lodged
Jul 28, 2015 · Information provided to Radio New Zealand under the Official Information Act showed that EQC had received complaints about almost 5 percent of its 470,000 Canterbury earthquake claims since October 2010.. More than 600 claims were currently being processed by the EQC, some of which were first lodged two years ago. Seventy complaints were in the pre-litigation stages while a further 12 were …
https://www.consumer.org.nz/articles/eqc-mediation-scheme
Sep 02, 2012 · Claims that can be heard include disagreements over valuations of contents or options for remedying or fixing the damage where there is a significant divergence of opinion between the EQC and you. To start the mediation process, you need to lodge a formal complaint with EQC's customer complaints resolution service.
https://www.ombudsman.parliament.nz/resources/earthquake-commissions-handling-claim-unreasonable-circumstances
Oct 01, 2016 · Whether the Earthquake Commission (EQC) had handled a claim for drapes and carpets in a reasonable manner—Chief Ombudsman found aspects of EQC’s handling of the matter to have been unsatisfactory The complaint was made about whether EQC …
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