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https://help.exetel.com.au/pdf_files/ExetelComplaintsHandlingPolicy210512a.pdf
EXETEL COMPLAINTS HANDLING POLICY Summary. Exetel is committed to providing the highest level of service to you; however we are not perfect so we ... Email: [email protected] Phone: 1300 788 141 (local call cost) or on (02) 8030 1000 Hours of operation: Monday to Friday 8.30am to 5.30pm (Australian Eastern
https://files.exetel.com.au/terms/ExetelComplaintsHandlingPolicy180917.pdf
Email: [email protected] Written: Exetel Complaints Level 5, 121 Walker Street North Sydney, NSW 2060 Residential and SMB Consumers ... Complaints handling policy Exetel is committed to delivering the highest level of service to our customers. Whilst we do everything we can to
https://www.exetel.com.au/contact-us
Looking for the best value unlimited, fast NBN broadband plans with no-lock in contract? Exetel is Australia’s award-winning NBN broadband provider.
https://exewiki.exetel.com.au/index.php?title=Contact_Exetel
[email protected] The Billing Department handles inquiries related to charges, invoices, account holder changes & other related account administrations. [email protected] The Hosting Department responsible for handling inquiries & problems related to paid hosting services such as email hosting, domain hosting etc . [email protected]
https://www.exetel.com.au/myexetel/login
Complaints Handling Policy; Financial Hardship Policy; Member Login. Username: Password: Remember Me. Login Forgot password? If you can't find what you're looking for, give us a call or send us an email. ... Email: [email protected]. Support 1300 190 525. Email: [email protected]. Billing (02) 8030 1000.
https://au.trustpilot.com/review/exetel.com.au
We have been with Exetel for many years and had no cause to complain about their ADSL service. A number of line faults took time to repair, but their attention to having the fault repaired as quickly as possible was appreciated. We stayed with Exetel for NBN because it was convenient to maintain an email address and phone.
https://forums.whirlpool.net.au/archive/2419025
Jul 03, 2015 · I have made my complaints to ACCC and TIO about the forced change by exetel – from 49.95 to 89.00 per month. I am asking for the remedy of specific performance – ie they do what we contracted for, or that they pay the difference between what it should have cost me and what it will now cost me ie "damages"
https://www.productreview.com.au/listings/exetel-broadband
The technical team is really rude they have hung up on me on two occasions when i asked to speak to the manager (with no call back). They promise to call me many times over phone and via email and never call me. the complaints email ends up being handled by the technical team too so its pointless. do not go with exetel.1.9/5(1.2K)
https://help.exetel.com.au/pdf_files/ExetelComplaintsHandlingPolicy210512.pdf
l) Complaints Handling Treatment a.i) Exetel will treat all Complaints with fairness and courtesy, and your Complaint will be dealt with objectively and efficiently. a.ii) Exetel will advise you of any delays to promised time frames. a.iii) Exetel will not cancel your Telecommunications Service …
https://www.canstarblue.com.au/internet/brands/exetel-broadband-plans/
Exetel claims to be a family-owned Australian internet service provider which prides itself on low prices and a customer-focused approach. The company claims to be Australia’s largest independent ISP, with over 120,000 subscribers, and offers a full range of ADSL2+ and NBN internet plans, as well as SIM only, mobile broadband plans.At Canstar Blue, we’ve looked at all of Exetel’s ...
https://www.comparetv.com.au/exetel/exetel-contact-phone-number/
Contact Exetel’s Customer Support Team. Click to call 13 39 38 from your mobile phone today. If you want to check your order status, pay your bill, or have billing issues, call between 8:30am and 5:30pm during the week. Alternatively, businesses and corporate customers can …
https://www.ozbroadbandreview.com/company.php?id=14
Exetel webpage is easy to use and allows you to perform all account management functions without calling an operator. A wide range of add-ons and extras are available such as SMS, VoIP, wireless. Exetel are great value for money and are highly recommended.47%(108)
https://au.trustpilot.com/review/exetel.com.au?page=2
Well I currently have two accounts with Exetel and they have been billing me twice and they send me emails stating you are in arrears and I have contacted them twice telling them about the issue but obviously the matter has not been resolved. Im changing my nbn provider. I DO NOT recommend exetel to anyone. For a number of reason.
https://en.wikipedia.org/wiki/Exetel
Exetel is an Australian ISP which provides ADSL, web hosting, VoIP, and other internet services to customers across Australia. Exetel's headquarters are in offices in North Sydney, and its switching centres are distributed in capital city secure data centre facilities around mainland Australia. Exetel has 300,000+ residential and business ...Founded: August 29, 2001; 18 years ago in Sydney
https://www.arnnet.com.au/article/669742/exetel-fined-failing-comply-compliants-rules/
Dec 17, 2019 · Exetel has forked out $12,600 for an infringement notice issued by the Australian Communications and Media Authority (ACMA) for failing to lodge complaints reports on time.
https://www.comparetv.com.au/review/exetel-broadband-review/
Oct 06, 2019 · Exetel Broadband Review. It’s not often that ‘telecommunications’ and ‘great Aussie success story’ are used in the same sentence – but for Exetel Broadband, it’s totally appropriate. Aussie entrepreneur John Linton started Exetel in the basement of his family home half way through the 2000s.83%
https://forums.whirlpool.net.au/archive/1372923
Feb 03, 2010 · The problem is, I think, it is hard for Exetel to know exactly what happened (until an email to complaints is made). ie. Exetel doesn't really know why the OP's connection has dropped until it investigates. I suppose if Exetel could offer the possibility of what happened and give a link to the information supplied by Eric.
https://www.facebook.com/Exetel/
Exetel’s customer support centre in Colombo has been temporarily impacted by the terrorist bombings which occurred across Sri Lanka on Easter Sunday. All departments are operational, however we may take a bit longer to attend to your query.Followers: 26K
https://whirlpool.net.au/wiki/exetel_faq_contact
How do I contact Exetel? article; How do I contact Exetel? Please Note. ... Residential Support Email: [email protected] Residential Sales Email: [email protected] ... Legal complaints Sections Hardware database Knowledge base Job board Whirlpool.net.au
https://www.accc.gov.au/media-release/exetel-compensates-consumers-following-accc-investigation
Exetel relied on a clause in its standard residential broadband agreement which provided that Exetel could vary any part of that agreement for any reason. Following an investigation, the ACCC considered that the clause was an unfair contract term which was likely to …
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