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https://www.gwr.com/help-and-support/contact
Assisted Travel enquiries. Older and disabled customers can call 0800 197 1329, use the Next Generation Text (NGT) service on 18001 0800 197 1329, or fill in Assisted Travel online contact form.
https://www.complaintsboard.com/complaints/first-great-western-trains-c498095.html
Given that First Great Western have 2 trains leaving Temple Meads for Reading at almost the same time is bound to cause confusion. Also the fact that First great Western announce that internet tickets cannot be used on this service is a clear indication that there has been problems in the past, otherwise they would not make the announcement.
https://www.aspokesmansaid.com/travel-and-holidays/company-49/first-great-western/1
Read reviews of First Great Western, share your experience and resolve your issues. Rate First Great Western’s value and service. Compare First Great Western with other companies before you buy.
http://www.firstgreatwestern.info/info/15344_How_to_complain_effectively_to_FGW.html
Oct 23, 2019 · This forum is provided by a customer of Great Western Railway (formerly First Great Western), and the views expressed are those of the individual posters concerned. Visit www.gwr.com for the official Great Western Railway website.
https://letterstofgw.blogspot.com/
Mar 22, 2012 · It’s all about the First Great Western, baby, as Puff Daddy so presciently put it. And more specifically, it’s all about the First Great Western train I caught home from work last night that ended up running seven minutes later than it was supposed to.
https://www.complaintsdepartment.co.uk/great-western-railway/
Great Western Railway is a British train operating company owned by FirstGroup. It provides the majority of commuter and outer-suburban services from its Central London terminus at London Paddington to West London and the Thames Valley region including Berkshire, parts of Buckinghamshire and Oxfordshire along with long-distance inter-city services via the Great Western Main Line to South West England …Location: FREEPOST RSKT-AHAZ-SLRH Plymouth PL4 6AB
https://www.gwr.com/help-and-support/refunds-and-compensation
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https://www.gwr.com/help-and-support/refunds-and-compensation/delay-repay
From 1 April 2019 GWR has introduced the Delay Repay compensation scheme for passengers holding single, return and weekly tickets. If you hold a valid single, return, or weekly ticket, you will be able to claim compensation for delays of 15 minutes or more, whatever the cause.
https://uk.trustpilot.com/review/www.gwr.com
Reply from Great Western Railway Hello, really sorry to hear this service ran with fewer carriages and I apologise for any inconvenience this has caused. I am pleased that my colleague was able to source a coffee and sandwich for you and I hope this helped to make your journey more comfortable.
http://www.gwrkickedmycat.com/
First Great Western kicked my cat, and my cat was not happy. He was kicked so hard he resembled a magenta mouse! In a dazzling sleight of hand, FGW then Rebranded to Great Western Railway, GWR, and kicked my cat again! He turned a curious shade of blue-green!
https://www.getreading.co.uk/news/reading-berkshire-news/fall-complaints-first-great-western-9498081
Jun 22, 2015 · Punctuality and reliability were the biggest sources of complaint for First Great Western with 14.9 per cent of the complaints they received focusing on those issues. Ticket buying facilities and...
https://delayrepay.gwr.com/
Welcome to our new Delay Repay claims portal. Delay Repay is a national compensation scheme across most train operating companies. The scheme will compensate customers with single, return or weekly tickets who have been delayed by 15 minutes or more.
https://www.dailymail.co.uk/news/article-2408574/Dominic-Utton-contacted-Great-Western-trains-boss-time-delayed-98-letters.html
Sep 01, 2013 · Nothing has really changed on the First Great Western service, according to Mr Utton The result is Martin Harbottle’s Appreciation Of Time — a comic novel about a man writing emails of complaint …Author: Dominic Utton
https://www.greatwesternbank.com/contact-us/
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https://www.firstgroup.com/
Our First Bus App is the cheapest and most convenient way to buy tickets 24 hours a day 7 days a week. Download the First Bus App and you’ll be able to buy tickets on your phone any time of day. With a wide range of mTickets available, including weekly and monthly tickets, you …
https://www.radiotimes.com/tv-programme/e/c9wvy9/the-railway-first-great-western--s2-e3-pushed-to-the-limit/
by Alison Graham A woman calls First Great Western railway’s customer services department in Plymouth with a complaint: “She said there were smelly people next to her in first class, and one of...
https://uk.trustpilot.com/review/www.gwr.com?page=2
There is one good thing about First… There is one good thing about First great Western - they make Transport for wales seem good. Just looking at their new improved more trains timetable for 2020. All the extra trains do not go to or from Wales!! Even the new deprature times …
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