We collected information about Telstra Mobile Billing Complaints for you. There are links where you can find everything you need to know about Telstra Mobile Billing Complaints.
https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
The manager of your complaint will deal with you directly to discuss your complaint and the resolutions you’ve been offered. If we’re still unable to resolve your complaint to your satisfaction, you can contact the Telecommunications Industry Ombudsman (TIO). The TIO is an office of last resort for complaints about telecommunications services.Arabic: Complaints Handling Process in Arabic (PDF)
https://www.telstra.com.au/small-business/support/contact-us/make-a-complaint
Telstra asks that if you do have a complaint, you give us the chance to resolve it before going to the TIO. If you contact the TIO in relation to a complaint, please provide the TIO with your Telstra complaint reference number (supplied to you when you initially raised the complaint with Telstra). Stop Telstra telemarketing calls
https://say.telstra.com.au/customer/general/forms/Email-Complaint
If you require immediate assistance with a complaint, Consumer customers can call us anytime on 132200 and say "Complaint". If you are a Business customer and require immediate assistance with a complaint, you can call us anytime on 132000 and say "Complaint".
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Complaints/td-p/473280
I made a complaint to Telstra on the 30th June about my mobile data use. They eventually agreed that they would pay after trying to bully me into accepting that I pay half and they pay half after they sent me emails and text messages that an extra 1 gig of data would be charged at the rate of $10.
https://www.news.com.au/finance/business/retail/dodgy-bills-telstra-in-hot-water-after-misleading-up-to-100000-customers/news-story/f81c1ef5c3ad5a4b19a560ec0efbbe2a
Mar 26, 2018 · Telstra’s Group Executive of Consumer and Small Business, Vicki Brady, said third party billing had been introduced by a number of mobile providers “to give customers a convenient way of ...
https://crowdsupport.telstra.com.au/t5/Billing-Payments/Complaint-about-Telstra-Complaints-Department/td-p/649180
How do I make a complaint about the Telstra Complaints Department? I lodged a complaint with them a couple of days ago. They have rung me a couple of times but I have missed each call. Then when I was asleep in bed, they rang me at 11.06pm last night. I let the call go through to Voicemail and I hav...
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Incorrect-billing/td-p/667551
I have been to the Telecommunications Ombudsman at least 7 times in the last 12 months due to Telstras incorrect billing, inability to acknowledge I have been incorreectly billed, and inablity to refund me when my complaints have been proven to be correct. My complaints have resulted in me being rei...
https://www.telstra.com.au/support/category/account-billing
Need support for billing or your Telstra account? Find help here. ... We’re picking up the mobile bills for our firefighters and providing assistance packages for customers affected by the bushfires. Find out more. ... Accounts & Billing. Set up and manage email bill, Direct Debit and query charges you …
https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
Accounts & Billing. Internet. Telstra Mail. Mobiles & Devices. Entertainment & Sport. Phone line. ... Telstra 24x7 App. Telstra.com. MAKE A COMPLAINT. Telstra Home > Personal. Telstra.com sitemap Contact us Find a store Careers. About us Telstra Wholesale Telstra Global Telstra Digital.
https://www.telstra.com.au/contact-us
We're here and ready to help 24x7. There are lots of ways that you can get in touch, so choose what suits you.
https://www.my.telstra.com.au/myaccount/paybill
Pay your Telstra bills online using the security and convenience of Telstra's online account services. Pay using a credit card, your bank account details or PayPal.
https://crowdsupport.telstra.com.au/t5/Accounts-Plans/Lodging-a-complaint-with-Telstra/ta-p/68188
What can I do if I have an unresolved problem with my Telstra account? We understand that sometimes things can go wrong, and that this can be a frustrating situation. Whether it's a billing or payment issue, service fault, unsatisfactory email reply or something else - we want to know so we can und...
https://www.telstra.com.au/support/category/account-billing/telstra-24x7-my-account/download-or-print-bill
If you have more than one account, you will need to select the relevant account from the blue bar at the top of the screen. To access your previous 13 months of Telstra bills via Telstra 24x7 My Account select View bill history.
https://crowdsupport.telstra.com.au/t5/Websites-Telstra-24x7-My-Account/Direct-email-address-to-make-a-complaint/td-p/693770
This is the first time I am experiencing this type of customer service from Telstra, where no one can help. I rarely have issues with Telstra customer service and when I do have an issue this was resolve swiftly or I was pointed to the right direction.
https://www.telstra.com.au/
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https://www.bit.com.au/guide/how-to-complain-about-huge-mobile-phone-bills-305124
Jun 15, 2012 · The TIO is the telco industry’s umpire provides dispute resolution service for consumers. It will investigate complaints and make binding decisions that service providers must adhere to. Complaints to the TIO can be lodged through the website using a secure form, by calling 1800 062 058, or through the mail.Author: Rosalyn Page
https://exchange.telstra.com.au/free-calls/
Calls to Telstra customer service and complaints lines now free . By David Thodey July 2, 2010. ... So, calls from a Telstra home phone or Telstra mobile, in Australia, to our general enquiry numbers for consumers and small businesses will be free as well as calls to our fault numbers, the BigPond helpdesk and our general service number for pre ...
https://crowdsupport.telstra.com.au/t5/Moving-Connection-Help/How-to-find-someone-to-speak-to-at-Telstra-in-Australia/td-p/153626
If you get stuck you can also call the Office of the Telecommunication Ombudsmen, who can assist you and whom you can lodge an official complaint, external to Telstra's, which they have to reply to and action. Best way to get a resolution, but it can be lengthy.
https://www.telstra.com.au/support/category/account-billing/help-with-your-bill
A new bill explainer for customers coming soon! When you’ve added a new product and service and can’t quite make sense of charges on your bill, our new “Query Bill” feature in My Account and 24x7 App can help you understand your bill better.
https://www.my.telstra.com.au/myaccount/payment-extension
Request extension for your bill payment due date online. Telstra Corporate is the gateway into the range of products and services offered by Telstra Consumer and Telstra Business and Enterprise. ... Payment Extension Request. ... Telstra account details You can enter your Telstra home or mobile phone number or your Telstra account number.
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