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Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. We provide a free and impartial service funded by the General Dental Council, the ...
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
The Dental Complaints Service (DCS) are a team of trained advisors who aim to help private dental patients and professionals settle complaints about private dental care fairly and efficiently. Funded by the GDC, the DCS provides a free and impartial service to mediate between patient and professional.
https://contactus.gdc-uk.org/dcs/Complaint/PrivatePatients
Dental Complaints Service, ... apologies and explanations relating to unsatisfactory private treatment or service. ... The only organisation that the DCS will disclose information to without your consent is the General Dental Council (GDC).
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/how-we-look-into-concerns
Raising concerns about dental treatment The GDC can look into serious concerns about the ability, health or behaviour of a dental professional.; Handling concerns This section covers what you need to do, and what to expect, if a concern has been raised about you, as well as information about upcoming, current, and past hearings.
https://contactus.gdc-uk.org/Complaint/Process/1
If you would rather speak to someone who was not directly involved in your treatment, and you are not sure the GDC is best placed to look into your concern, the best place to start is the NHS complaints team (if it was NHS treatment) or the Dental Complaints Service (if you paid privately for your treatment, and in the last 12 months).
https://www.theddu.com/guidance-and-advice/guides/complaints-in-the-private-sector
Jan 10, 2019 · Complaints in the private sector Complaints arising from independent practice are handled similarly to those in the NHS, but there are some distinctions to be aware of. ... We do not agree with this rule, but fortunately only 1% of complaints reach panel hearings. The GDC.
https://dcs.gdc-uk.org/patients/what-we-can-help-with
NHS complaints in Northern Ireland. If you have any difficulties locating the correct number, call us on 020 8253 0800 and we will assist you in finding it. Complaints in the Republic of Ireland . Should you have a complaint about private or public treatment in the Republic of Ireland you may wish to visit Complaints In the Republic of Ireland.
https://archive.gdc-uk.org/about/what-we-do/dcs
As private patients do not have access to the protections provided by the NHS complaints system, the General Dental Council (GDC) makes the Dental Complaints Service (DCS) available to provide a free and impartial mechanism for resolving patient complaints about private dental care.
https://standards.gdc-uk.org/pages/principle5/principle5.aspx
5.1 You must make sure that there is an effective complaints procedure readily available for patients to use, and follow that procedure at all times ... such as the relevant Ombudsman for health service complaints or the Dental Complaints Service for complaints about private dental treatment. ... General Dental Council. 37 Wimpole Street London ...
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
HANDLING COMPLAINTS ENGLAND CONTENTS 1.0 Introduction ... In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk). ... the equivalent of the UK’s General Dental Council(GDC) – is seen by some patients as a quicker and ...
https://olr.gdc-uk.org/SearchRegister/SearchResults
We do not hold information on whether a person works in the NHS or private practice. ... Alternatively you can search all Registers for an individual by entering their GDC registration number. In addition to dentists, the following groups of dental care professionals …
https://www.dentistry.co.uk/2018/10/25/handling-gdc-complaint/
Handling a GDC complaint. Knowing how to respond to a GDC complaint increases the chances of a positive outcome, says Alison Large. It’s the letter that every dental professional dreads – a notification that the General Dental Council (GDC) is launching an investigation against you.
https://standards.gdc-uk.org/Assets/pdf/Standards%20for%20the%20Dental%20Team.pdf
General Dental Council Standards for the Dental Team Standards You must: 1.1 Listen to your patients. 1.2 Treat every patient with dignity and respect at all times. 1.3 Be honest and act with integrity. 1.4 Take a holistic and preventative approach to patient care which is appropriate to the individual patient.
https://ddujournal.theddu.com/issue-archive/summer-2018/dealing-with-dental-complaints
Complaints can be made direct to the practice or via a third party, such as the NHS primary care organisation, the Dental Complaints Service for private treatment, a capitation plan provider or the GDC. The GDC is not a complaints resolution service, and it should only investigate complaints that could give rise to a finding of impaired fitness ...
https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
All NHS and private dentists practicing in the UK should be registered with the GDC, as it regulates dental professionals across the UK. The GDC does not get involved in complaints that are being managed locally, does not resolve complaints and does not award compensation. You can visit their website if you want to report your dentist. The GDC ...
http://www.dcor.state.ga.us/Divisions/ExecutiveOperations/OPS
The mission of The Office of Professional Standards (OPS) is to protect and serve the public, employees, and offenders. This diverse office incorporates both administrative and criminal investigative functions in order to provide oversight for the leadership and staff of the GDC, while coordinating and collaborating with external local, state, and federal agencies and entities.
https://www.nature.com/articles/s41404-019-0246-6
Dec 09, 2019 · The information, ascertained through a Freedom of Information Request by Dental Protection, found that between 2017 and 2018, the GDC paid £17,064.85 to private …Author: David Westgarth
https://ddujournal.theddu.com/issue-archive/issue-4/gdc-complaints---picking-apart-the-process
The complaints process. When a complaint is received by the GDC it is first handled by a triaging system, the purpose of which is to remove matters which would not be appropriate for the GDC to investigate. Those matters assessed to be worthy of further investigation are then passed on …
https://dentallaw.co.uk/dental-negligence-claims-process/dental-complaints/
If the treatment you received was on the NHS the dentist should follow the NHS complaints procedure. If you received private treatment then the practice should have its own complaints procedure, if you are unsatisfied with the outcome of this complaint the Dental Complaints Service can assist with resolving your complaint about private treatment.
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