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https://standards.gdc-uk.org/pages/principle5/principle5.aspx
Guidance. 5.3.1 You should give the patient a copy of the complaints procedure when you acknowledge their complaint so that they understand the stages involved and the timescales.; 5.3.2 You should deal with complaints in a calm and constructive way and in line with the complaints procedure.; 5.3.3 You should aim to resolve complaints as efficiently, effectively and politely as possible.
https://standards.gdc-uk.org/
The guidance is there to help you to meet the standards. You are expected to follow the guidance, to use your professional judgment, demonstrate insight at all times and be able to justify any decision that is not in line with the guidance.
https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Standards and guidance Sets out the standards of conduct, performance and ethics that govern you as a dental professional. Information on dental treatment Find out about tooth whitening, going abroad for dental treatment, dental charges, and the standard of care …
https://www.gdc-uk.org/education-cpd/students-and-trainees/student-professionalism/student-case-studies/principle-5
Standards and guidance Sets out the standards of conduct, performance and ethics that govern you as a dental professional. Information on dental treatment Find out about tooth whitening, going abroad for dental treatment, dental charges, and the standard of care …
Welcome to the Dental Complaints Service We are a team of trained advisors who aim to help private dental patients and dental professionals settle complaints about private dental care fairly and efficiently. We provide a free and impartial service funded by the General Dental Council, the ...
https://www.dentalprotection.org/uk/articles/principle-5-have-a-clear-and-effective-complaints-procedure
The GDC doesn’t define specific timings for managing a complaint but it does expect you to respond to complaints within the time limits that the practice has set out in its own complaints procedure. The NHS has its own guidance on limitations for dealing with complaints and these can vary according to the country you work in.
https://www.dentalprotection.org/uk/articles/gdc-standards-for-the-dental-team
Standards for the Dental Team is published by the General Dental Council (GDC) and came into effect 30 September 2013. The document sets out the standards of conduct, performance and ethics that govern dental professionals in the United Kingdom.
https://contactus.gdc-uk.org/Complaint/Process/1
If you would rather speak to someone who was not directly involved in your treatment, and you are not sure the GDC is best placed to look into your concern, the best place to start is the NHS complaints team (if it was NHS treatment) or the Dental Complaints Service (if you paid privately for your treatment, and in the last 12 months).
https://www.adi.org.uk/resources/guidelines_and_papers/training_standards/implant-training-stds-jun-12.pdf
General dental Council. The standards were revisited and updated in 2008, and have been reviewed and updated again in 2011/2012 (see Annex for the list of contributors in 2008 and 2012). Whilst the GDC initiated the development of these standards, this is not a GDC document.2 It is a shared publication of the group who developed it.
https://ddujournal.theddu.com/issue-archive/winter-2018/practice-complaints-procedures
The GDC's guidance on complaints in Standards for the dental team requires private practitioners to adopt similar standards and time limits to the NHS, so one …
https://www.brilliantdentalcare.co.uk/gdc-standards-and-regulations
Put patients’ interests first Communicate effectively with patients Obtain valid consent Maintain and protect patients’ information Have a clear and effective complaints procedure Work with colleagues in a way that is in patients’ best interests Maintain, develop and work within our professional knowledge and skills Raise concerns if patients are at risk Make sure our personal behaviour ...
https://www.youtube.com/user/GeneralDentalCouncil
The General Dental Council (GDC) is the UK's dental regulator. ... The GDC held a series of events following the launch of Standards for the Dental Team. ... This video explains how complaints ...
https://www.fgdp.org.uk/sites/fgdp.org.uk/files/docs/in-practice/fgdp%20implant%20training%20standards%202016.pdf
practice. They also serve as a reference point for the General Dental Council (GDC), in the consideration of patient complaints against dentists who have allegedly practised implant dentistry without the necessary competence. The original standards for …
https://www.dentaljuce.com/professional-standards-and-the-gdc
To become familiar with the UK GDCs guidance on Standards: Read the GDCs Standards Handbook. Take the Dentaljuce Standards For Dental Professionals module. • Gain knowledge and awareness of the document 'UK GDC Standards for Dental Professionals' • Understand how its guidelines should influence all areas of my professional life.
https://www.dentalschoolscouncil.ac.uk/wp-content/uploads/2018/06/GDC-Standards-of-Conduct-%E2%80%93-Performance-and-Ethics-Consultation-Response.pdf
standards and so the GDC Standards of Conduct, Performance and Ethics contain nine core principles. Each principle is then divided into three sections; patient expectations, standards and guidance. 15. The patient research indicated that awareness of the existence of the GDC was low,
https://www.professionalstandards.org.uk/docs/default-source/publications/performance-review---gdc-2017-18.pdf?sfvrsn=16db7420_0
standards or code for each profession and any additional guidance they may have. 3.7 The GDC keeps its guidance under review and we have not identified a need for further guidance. We are therefore satisfied that this Standard is met. Standard 3: In development and revision of guidance and standards,
https://archive.gdc-uk.org/professionals/registration/new-registrants
GDC Standards and Guidance. We developed a Standards document that sets out the standards of conduct, performance and ethics that you must follow as a dental professional. Complaints handling and other GDC guidance can also be found on this page. Scope of Practice for the dental team. This guidance sets out the skills and abilities each group ...
https://gov.wales/sites/default/files/publications/2019-11/quality-and-safety-assurance-in-general-dental-services-in-wales.pdf
complaints relating to NHS GDS services in Wales should be dealt with in line with this guidance. Registration of dental professionals in the UK The General Dental Council (GDC) is the statutory body which regulates dental professionals in the UK. It maintains registers of …
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