We collected information about Glasgow City Council Social Work Complaints Procedure for you. There are links where you can find everything you need to know about Glasgow City Council Social Work Complaints Procedure.
https://www.glasgow.gov.uk/index.aspx?articleid=17304
The SPSO cannot normally look at social work complaints: where you have not gone all the way through the council's statutory social work complaints procedure …
https://www.glasgow.gov.uk/index.aspx?articleid=16133
our failure to follow proper procedure. Your complaint may involve more than one council service or be about someone working on our behalf. If your complaint is about Social Work Services, there is a separate complaints form and procedure, you can find …
https://glasgowcity.hscp.scot/sites/default/files/publications/IJB%20Finance%20%26%20Audit%2019%2004%202017%20Item%20No%2012%20-%20New%20NHS%20Scotland%20and%20Social%20Work%20Model%20Complaints%20Handling%20Procedure.pdf
The existing Glasgow City Council complaints leaflet describes the process, notes that there are some differences for social work services and redirects customers to the social work web pages for further information.
https://www.glasgow.gov.uk/CHttpHandler.ashx?id=40321&p=0
1.7 Please note that Glasgow City Council has a separate Complaints Policy to record and manage complaints by members of the public and this should not be confused with the Complaints Procedure for Community Councils.
https://glasgow.gov.uk/CHttpHandler.ashx?id=33402&p=0
G C C <<<... 2 > W - . W . I , , . T . I . O P : W Customer Care team, Glasgow City Council, G2 9rZ U +472 www.glasgow.gov.uk/complaints Phone us on 0141 287 0900
https://glasgow.gov.uk/index.aspx?articleid=18358
Council Tax Reference (Glasgow City Council References only) Contact Number Please enter only numbers Email * Email should be in the correct format [email protected] Email …
https://www.glasgow.gov.uk/CHttpHandler.ashx?id=31795&p=0
Complaints relating to a social work service and another serviceprovided by GCHSCP (either. another aspect of social care provision or one spanning social careand health): Where a complaint. relates to two services provided by , or a joint service spanning health and social care, us. managers must work across the service to resolve the complaint.
https://www.glasgowchildprotection.org.uk/CHttpHandler.ashx?id=12888&p=0
These Procedures are for all Social Work staff working within Glasgow. Ensuring children, young people and their families get the help they need, when they need it is a fundamental goal and everyone has a duty and responsibility to safeguardALL childrenand young …
https://glasgow.gov.uk/article/19232/Complaints-Form
Select from the list below the service your complaint is about * I'm not sure Care & Home Help Services Planning, Building Control Education Services Council Tax, Housing Benefit, Electoral Register Flytipping Sport Centre, Swimming Pool, Museums, Libraries, Arts venue Road, Parks / Open Spaces, Cemeteries / Crematorium, Bin Collections Registrars, Licensing Lighting NDR, Pensions, Assessors …
https://www.glasgow.gov.uk/index.aspx?articleid=15900
Get a Social Work Service; Get a Social Work Service out of Office Hours; Arrange Equipment to Help at Home; Arrange an Adaptation for Your Home; Request a Blue Badge for Disabled Parking; Pay a Home Care Bill; Get Help with a Drug or Alcohol Problem; Submit the Provider Service Return (PSR) Make a Complaint to Social Work
https://www.spso.org.uk/investigation-reports/2009/july/glasgow-city-council
Dec 11, 2018 · Overview The complainant (Mr C) raised concerns about how Glasgow City Council (the Council)'s Social Work Service handled complaints made by local residents about problems arising from a nearby children's unit (the Children's Unit), about the Social Work Service's application for planning consent for the extension of the Children's Unit, and the consideration of that application by the Council's …
https://govanlc.blogspot.com/2017/06/challenging-decisions-to-reduce-social.html
Jun 15, 2017 · In a judicial review permission hearing today (15 June 2017), Glasgow City Council (GCC) gave an undertaking to the court that they would not implement a decision to reduce the care of a severely disabled elderly lady residing in Glasgow South West.Location: Glasgow, United Kingdom
https://www.gha.org.uk/contact-us/compliments-and-complaints
Compliments and complaints. We do all we can to get it right first time – but we know sometimes that’s not the case. If we don’t get things right, we’ll listen and learn to stop it happening again. If you’re unhappy with any of our services then let us know.
https://glasgowcity.hscp.scot/sites/default/files/publications/IJB%20FA%2014%2006%20217%20Item_No_15_-_New_Complaints_Procedures_%28Social_Work_and_Health%29_from_1st_April_2017.pdf
care complaints. The existing Glasgow City Council complaints leaflet for customers is fit for purpose as a guide to the social work complaints process as it accurately describes the basic process, notes that there are some differences for social work services and redirects customers to the social work web pages for further information.
https://www.scotcourts.gov.uk/search-judgments/judgment?id=0e579fa6-8980-69d2-b500-ff0000d74aa7
[1] The petitioner (“Mrs McCue”) is the guardian of her adult son, Andrew McCue (“Mr McCue”). The respondent (“the Council”) is a local authority within the meaning of the …
https://glasgowcity.hscp.scot/sites/default/files/publications/IJB_Meeting_20160208_Item_17.pdf
The HSCP will manage social work complaints on behalf of the Council Implications for NHS Greater Glasgow & Clyde: The HSCP will manage health complaints on behalf of the Health Board 1.0 Background 1.1 Currently Social Work and Health operate two distinct statutory complaints procedures. The social work system is based on the Social Work (Scotland) Act
https://glasgowcity.hscp.scot/publication/nhsggc-complaints-policy
NHSGGC Complaints Policy. April 2017 Integration Joint Board – Finance, Audit and Scrutiny Committee Policy Download PDF. Glasgow City Integration Joint Board Papers. IJB Minutes; IJB Finance, Audit and Scrutiny Committee Papers ... Navigate Glasgow City Health and Social Care Partnership Information Links ...
https://www.aberdeencity.gov.uk/services/social-care-and-health/social-work-comments-or-complaints
Oct 09, 2019 · We are committed to providing service users, those acting on their behalf and those affected by social work and care services with a transparent, accessible and effective process for dealing with complaints. We view complaints positively and are committed to have in place an effective complaints procedure to handle all issues brought to the attention of staff.
https://glasgowcity.hscp.scot/
The City’s people can flourish, with access to health and social care support when they need it. This will be done by transforming health and social care services for better lives. We believe that stronger communities make healthier lives.
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