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https://www.healthcomplaints.ie/gp/
How to complain about a GP (family doctor) service in Ireland. GPs (General Practitioners) are family doctors who usually work from surgeries and clinics in local communities. If you are unhappy with the service provided by your GP, the options available for complaints are different, depending on whether you are a public or a private patient. ...
https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.citizensinformation.ie/en/consumer_affairs/consumer_protection/consumer_complaints/where_to_complain_about_medical_professionals.html
Jul 18, 2019 · Introduction. The following are statutory regulatory bodies for the health and social care professions in Ireland. In general, they promote high standards of professional conduct, maintain a register of qualified personnel and investigate allegations of professional misconduct or fitness to …
https://www.healthcomplaints.ie/gp/public-patient/
View some sample complaints letters. If you are unhappy with the response, or do not wish to approach them directly in the first instance, you can contact the HSE Complaints Officer for the service. Health Service Executive (HSE) If you are not happy with the response from the GP, you should next contact the Health Service Executive (HSE).
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https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice.
https://www.hse.ie/eng/services/list/2/gp/
If you go directly to an Emergency Department without a GP referral, there is a charge for the service. Most GPs in Ireland are private practitioners, but the majority of GPs provide services on behalf of the HSE, to people with Medical Cards, GP Visit Cards and other schemes.
https://bjgp.org/content/68/677/e860
Dec 01, 2018 · Design and setting Retrospective cohort study of patient complaints to an out-of-hours service provider in Dublin, Ireland, over a 5-year period (2011–2016). This comprises nurse-led telephone triage and GP consultations for patients with urgent problems.Cited by: 2
https://www.citizensinformation.ie/en/health/health_overview.html
Jul 31, 2019 · There is a complaints system for public health services that are provided by or on behalf of the HSE. ... Outlines the services GPs (family doctors) offer in Ireland, how to find a GP and how much it costs to visit a GP in Ireland. Covers visiting a GP out of hours and how to make a complaint about a GP. GP services to medical card holders.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · To complain about an NHS service – such as a hospital, GP or dentist – you should complain to the person or organisation. For example if it's a complaint about your doctor, you could complain to the surgery.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gmc-uk.org/-/media/documents/DC6513_Who_to_complain_to___Northern_Ireland.pdf_57960130.pdf
In Northern Ireland the Patient Client Council (PCC) can also provide assistance and support at any stage of the health and social care services complaints procedure. The Patient Client Council is an independent body who represent the views of the public in all areas of health and social care. They can also assist you to make a complaint.
https://www.hse.ie/eng/about/qavd/complaints/
It is the right of service users to comment, compliment or complain about any of the services provided by the HSE. Responding effectively to comments, compliments and complaints received and learning from them is key to providing high quality customer focused services.
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · Complaints can be made to the organisation providing care (eg, hospital or GP surgery) or directly to the commissioning body, which will consider if it can deal with the complaint or if it's more appropriate for the provider to respond. Complaints must be made to either a primary care provider or the commissioning body - it can't be both.
https://www.mentalhealthireland.ie/a-to-z/gps/
You can complain directly to the GP or Practice Manager, or make a written complaint by following the practice’s complaints procedure which should be readily accessible on the practice website or at the reception. If there is still an unresolved problem you can complain using information from Health Complaints Ireland: ...
https://www.which.co.uk/consumer-rights/l/gp-and-doctor-complaints
GP and doctor complaints Your relationship with your GP is hugely important to your health and wellbeing which is why it can be particularly stressful if something goes wrong. Our guides and template letters can help you make a complaint about your GP or GP practice.
https://www.bmj.com/content/356/bmj.j452
Feb 01, 2017 · Communication breakdown. Most complaints are secondary to poor communication. In the UK, the three most common complaints to the GMC are related to concerns with investigations and treatment, problems with communication, and a perceived lack of respect for the patient.Cited by: 3
https://www.medicalprotection.org/uk/articles/ni-hsc-complaints-procedure-general-practice
HSC complaints procedure – the Northern Ireland Commissioner for Complaints (the Ombudsman) Most complaints are resolved at practice level. However, in some cases the complainant may not be satisfied and may ask the NI Commissioner for Complaints (the Ombudsman) to investigate their complaint.
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