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https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.mumsnet.com/Talk/am_i_being_unreasonable/1919596-To-complain-about-this-GP-receptionist
I went to see the GP today with DC (7 months) in tow. I checked myself in and found out that there was going to be a long wait, about 5 patients before me. I told the (nice) receptionist that I was going to pop out across the steet to the playground and she said that was fine and apologised for the long wait.
https://www.telegraph.co.uk/news/health/news/9507843/Patient-complaints-rise-over-surly-GP-receptionists.html
Aug 30, 2012 · Patients' complaints about their local GP practices have risen to more than 1,000 a week, with a surge in grievances over "surly" receptionists, a lack of appointments, and difficulty getting ...
https://beyondthereceptiondesk.wordpress.com/2013/02/27/receptionists-dealing-with-unhappy-patientscustomers/
Feb 27, 2013 · Receptionists Dealing with Unhappy Patients/Customers. ... For the receptionist dealing with unhappy patients can be upsetting especially if they are made to feel that the complaint is directed at them personally. Often the patient might be right in their complaint and the receptionist might not be trained in dealing with the complaint in a ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.ombudsman.org.uk/sites/default/files/How_to_raise_concerns_about_a_general_practice_0.pdf
complaints about a GP practice If you are unhappy with the treatment or service you, a family member or someone you care for has received from a GP practice, you may want to make a complaint. This is information on how to raise a concern, give feedback or make a complaint to a general practice.
https://community.babycentre.co.uk/post/a27303169/complaints_about_doctors_receptionists
Apparently, the amount of complaints about them has been on the rise, ranging from them being rude and lacking compassion to complaints about them asking inappropriate questions. In response, receptionists in Bradford are being sent on a customer care course. …
https://ama.com.au/tas/health-complaints
You may prefer to discuss your concerns with another doctor in the practice or the practice manager. If you are unhappy with these responses, or you think the care you received was not of a good standard, then you may consider contacting the Health Complaints Commission. The Health Complaints Commissioner is an independent and accessible ...
https://www.physicianspractice.com/staff/addressing-complaints-rude-medical-practice-staff
Apr 13, 2015 · A few longstanding patients have mentioned to me privately that my receptionist is becoming increasingly abrupt and rude. I'm shocked to hear this, because she is always polite in my presence and I've never seen her behave disrespectfully. How can I address these concerns without offending one of my most valued staff members? BewilderedAuthor: Sue Jacques
https://www.bbb.org/us/tx/grapevine/profile/commercial-manufacturers/gp-construction-group-0825-235972632
GP Construction comes endlessly door to door. Even when neighbors have told them many times they do not need new roofs. They will not stop knocking on doors daily trying to sell new roofs to those ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
Comments and complaints. This page explains how to make a complaint or provide feedback. GPs, hospitals and other healthcare services. ... Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland . Alternatively, you can call them on 0800 22 44 88.
https://www.thesun.co.uk/news/8695904/gp-receptionist-rant-patients-nhs-cigarettes/
Mar 22, 2019 · A GP receptionist’s rant has gone viral after blasting patients who waste doctors’ time to get free prescriptions so they can afford cigarettes. Rose Baker took to social media after wi…
https://uk.answers.yahoo.com/question/index?qid=20081003043013AAYze63
Oct 03, 2008 · what is the correct procedure to complain about a doctors receptionist? ... and regardless of how quickly I am willing to get them an appointment in the asthma clinic or with the GP to get it sorted - this is perceived as rudeness because the patient didn't get exactly what they wanted, when they wanted it. ...
https://www.reddit.com/r/AskUK/comments/78njgr/is_there_any_point_complaining_about_rude_gp/
Oct 25, 2017 · Is there any point complaining about rude GP receptionists? I know I'm not going to be popular with this post but she was just really unprofessional. Not abusive or anything like that but just incredibly rude, giving lots of attitude and raising her voice at patients.
https://www.express.co.uk/life-style/health/391706/Complaints-about-doctors-receptionists-soar
Apr 14, 2013 · Complaints about doctors' receptionists soar DOCTORS’ receptionists have been ordered to take “charm” medication to improve their image as GP services go through a radical shake-up.
https://www.theguardian.com/commentisfree/2010/nov/23/gp-receptionists-non-clinical-nhs-staff
Nov 23, 2010 · GP receptionists are invaluable ... It also clearly demonstrates a massive under appreciation of the true value of the much maligned GP receptionist. ... deals with …Author: Ben Daniels
https://forums.digitalspy.com/discussion/2350875/help-with-complaint-about-gp-surgery
I then learnt the practice manager who receives complaints is the same receptionist I am complaining about! Now over a week later & having heard nothing I have emailed again to ask for the complaints policy & when I will hear back. The practice manager replied to say she needs to speak to the GP.
https://findajob.dwp.gov.uk/details/3979303
Receptionist Duties:-Greeting and directing patients and visitors Making appointments Handing out prescriptions Responding to the needs of doctors and nurses during surgery Dealing with general enquires and complaints Emailing and scanning.
https://practiceindex.co.uk/gp/blog/receptionist-training-course-4-modules-in-more-detail/
Sep 19, 2018 · The ‘Receptionists in General Practice Masterclass’ is an online course designed specifically for all GP receptionists, new and experienced. The course consists of four modules and can be accessed in the eLearning HUB. Module 1: Etiquette: In this section, the significance of etiquette iAuthor: Practice Index
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