Hacc Qld Complaints

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What is the Home and Community Care (HACC) Program?

    http://conditions.health.qld.gov.au/HealthCondition/condition/12/69/656/What-is-the-Home-Community-Care-HACC-Program
    Jun 09, 2017 · HACC services are for people who need help to continue living at home in the community because: they are frail older people who have difficulty with everyday tasks, such as showering, getting dressed or doing housework, OR they are a younger person with a moderate to severe disability, AND they are at risk of having to go into a nursing home or aged people's hostel.

Queensland Community Support Scheme - qld.gov.au

    https://www.qld.gov.au/community/getting-support-health-social-issue/community-home-care-services/queensland-community-support-scheme
    The Queensland Community Support Scheme (QCSS) provides support to people who, with a small amount of assistance, can maintain or regain their independence, continue living safely in their homes, and actively participate in their communities.

HACC - Your rights and responsibilities

    http://conditions.health.qld.gov.au/HealthCondition/condition/12/70/342/HACC--Your-rights-responsibilities
    Nov 10, 2017 · A guide to help you understand your rights and responsibilities as a Home and Community Care (HACC) client. What is the Home and Community Care (HACC) Program? The HACC Program provides services that support and help frail older people and younger people with disabilities to live independently at home.

HACC – Home and Community Care Program Transition

    https://ww2.health.wa.gov.au/Articles/F_I/HACC-Home-and-Community-Care-Program
    The WA Home and Community Care (HACC) Program is currently undergoing a significant period of reform. As of 1 July 2018 services for older people (people aged 65 and over and Aboriginal and/or Torres Strait Islander people aged 50 and over) were transitioned and are now funded and managed by the Commonwealth Department of Health through the Commonwealth Home Support Programme …

Office of the Health Ombudsman - Listen. Respond. Resolve.

    http://hqcc.qld.gov.au/
    The Office of the Health Ombudsman is Queensland’s health service complaints agency for all Queenslanders. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to …

Community Options (CWCOP) - Winton Shire Council

    http://www.winton.qld.gov.au/community-options-cwcop-
    Program Objectives: Home Care Packages provide a continuum of care for older Australians, who have complex needs that can only be met by a coordinated package of care by:. assisting people to remain living at home; and; enabling consumers to have choice and flexibility in the way that the consumer’s aged care and support are provided at home.

Community and home care services Community support ...

    https://www.qld.gov.au/community/getting-support-health-social-issue/community-home-care-services
    Please use our complaints and compliments form. Page feedback. How satisfied are you with your experience today? * Very dissatisfied (1) Dissatisfied (2) Neither satisfied or dissatisfied (3) Satisfied (4) Very satisfied (5) Comments * Please leave this blank (this helps us identify automatic spam)

Warwick Hospital Queensland Health

    https://www.health.qld.gov.au/services/darlingdowns/ddowns-warwick-hs
    Warwick Hospital 56 Locke Street Warwick Qld 4370. Phone +61 7 4660 3900. Fax +61 7 4660 3908. Opening hours. Office Hours 0800 - 1630 Inpatient services accessible 24hrs. How you can provide feedback. Do you have a compliment, suggestion or complaint about your experience with the Darling Downs Hospital and Health Service? Click here to learn ...

Complaints about community services - NSW Ombudsman

    https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/complaints-about-community-and-disability-services
    we help services to improve their complaints procedures and systems. Complaints are positive. The Community Services (Complaints, Reviews and Monitoring) Act 1993 (CS CRAMA) makes it clear that complaints about community services are positive – they are an important way to improve service delivery and to resolve problems.

Community Care Western Downs Regional Council

    https://www.wdrc.qld.gov.au/living-here/health-services/community-care/
    Tara Community Care also deliver Home Care Packages to clients with more complex needs but wish to stay in their own homes longer. Find out more information with the brochure, call 4678 7850 or email [email protected]. Community Care Fee Schedule. Western Downs Regional Community Care Fees Schedule as at 1 July 2019

Browns Plains Community And Primary Health Services - Hacc ...

    https://www.healthdirect.gov.au/australian-health-services/20136987/browns-plains-community-and-primary-health-services-hacc-complaints/services/eight-mile-plains-4113-mckechnie
    Browns Plains Community And Primary Health Services - Hacc Complaints in Eight Mile Plains, 4113, offers the following services - Patient advocacy and liaison service.Location: 17 McKechnie Drive, EIGHT MILE PLAINS, 4113, QLD

Feedback and complaints NDIS

    https://www.ndis.gov.au/contact/feedback-and-complaints
    Aug 02, 2019 · Complaints can be resolved in many different ways and the officer who is handling your complaint can provide you with information about how similar complaints have been resolved. If you are dissatisfied with the outcome of your complaint you can ask for a supervisor or manager to review your complaint and how it was handled.

Townsville Hospital and Health Service

    https://www.townsville.health.qld.gov.au/
    The Townsville Hospital and Health Service (HHS) is passionate about improving the health and lives of the North Queensland community. We deliver excellent care, research and education to improve the health of the people and communities of northern Queensland.

Commonwealth Home Support Programme (CHSP) Australian ...

    https://www.health.gov.au/initiatives-and-programs/commonwealth-home-support-programme-chsp
    The CHSP provides entry-level support for older people who need some help to stay at home. Service providers work with them to maintain their independence and keep them as well as possible. Find out what service providers need to know about this program.

Home Aged Care Quality and Safety Commission

    https://www.agedcarequality.gov.au/
    On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards.

SA.GOV.AU - Standards for disability and HACC service ...

    https://www.sa.gov.au/topics/care-and-support/disability/service-providers/standards
    Different service standards apply to disability service providers depending on the type of funding they receive. Disability service providers. Providers funded by Disability SA for disability services must meet the National Standards for Disability Services.

North West Hospital and Health Service

    https://www.health.qld.gov.au/__data/assets/pdf_file/0026/157049/hacc-client-fact-sheet.pdf
    In accordance with the Blueprint for better healthcare in Queensland, the North West Hospital and Health Service (NWHHS) has undertaken a review of healthcare services to ensure they are providing the best services, at the best time and in the best place.

HACC in Victoria and the NDIS - health.vic

    https://www2.health.vic.gov.au/ageing-and-aged-care/home-and-community-care/hacc-and-ndis
    The program will continue to provide the same types of services that were provided under the former HACC Program over the period that the NDIS rolls out in Victoria. These services can include help with housework, personal care, meals, social support and group activities, nursing care …

Community Care Services Program – Barcaldine Regional Council

    https://www.barcaldinerc.qld.gov.au/community-information/aged-care-disability-programs/community-care-services
    Email: [email protected] Office Hours: Monday to Friday - 8.30am to 3.00pm excluding public holidays Services provided by this program are to assist frail older people and younger people with disabilities in the Alpha and Jericho area, who are having difficulty performing core activities of daily living and at risk of losing their ...

Overview of the standards - Department of Communities ...

    https://www.communities.qld.gov.au/industry-partners/funding-grants/human-services-quality-framework/overview-standards
    feedback, complaints and appeals; human resources. The Human Services Quality Standards are based on the following principles: Respecting human rights - services are planned and delivered in a manner that respects and has regard for the individual's human rights, in keeping with the United Nations Universal Declaration of Human Rights



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