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https://hcc.vic.gov.au/sites/default/files/healthcomplaintsact2016.pdf
Health Complaints Act 2016 No. 22 of 2016 TABLE OF PROVISIONS Section Page Part 1—Preliminary 1 1 Purposes 1 2 Commencement 2 3 Definitions 2 4 Health service principles 8 Part 2—Complaints 10 Division 1—Making a complaint 10 5 Complaint by person who received or sought a health service 10
https://hcc.vic.gov.au/make-complaint
Get started Start Did the incident you are complaining about happen in Victoria? Who are you complaining about? Is your complaint about a registered practitioner? When did the incident occur? Have you tried to resolve the complaint with the provider or organisation?
https://www2.health.vic.gov.au/about/participation-and-communication/making-a-complaint
Complaints about health service providers can be made on the basis of failing to provide satisfactory care, lack of information, negligence or other issues. Approach the health provider first to discuss any concerns. The HealthComplaints Commissioner is available when issues cannot be resolved at …
https://www2.health.vic.gov.au/about/legislation/health-complaints
On 1 February 2017, the Health Complaints Act 2016 commenced, repealing the Health Services (Conciliation and Review) Act 1987. The Health Complaints Act 2016 establishes the role of the Health Complaints Commissioner in Victoria. The Commissioner has broad powers to receive, resolve and investigate complaints about health services in Victoria.
https://www.betterhealth.vic.gov.au/health/servicesandsupport/complaints-about-health-services
The Health Complaints Commissioner is an independent health ombudsman. The role of the office is to assist health service users to resolve complaints about health service providers and improve the quality of healthcare. You can complain about anyone who provides a health service
https://www.mhcc.vic.gov.au/
Safeguarding rights, resolving complaints and improving services. The Mental Health Complaints Commissioner is an independent, specialist body established under the Mental Health Act 2014 (the Act) to safeguard rights, resolve complaints about Victorian public mental health services and recommend improvements. Find out more
https://www.betterhealth.vic.gov.au/health/serviceprofiles/Health-Complaints-Commissioner
The Health Complaints Commissioner is impartial and confidential, and participation in the complaints process is voluntary. The Office of the Health Complaints Commissioner does not charge fees. Complaints are resolved through cooperation, with the Health Complaints Commissioner encouraging open discussion.
https://www.mhcc.vic.gov.au/complaints/making-a-complaint
Complaints. Complaint form. We can help with complaints about your experience with a service, including accessing a service, and treatment and care provided. Thinking about making a complaint. It's your right to speak up about your concerns with a public mental health service, and doing so may lead to improvements. Making a complaint
https://www.mhcc.vic.gov.au/contact/contact-us
Dr Lynne Coulson Barr is Victoria's first Mental Health Complaints Commissioner. Our teams. Our teams share a common commitment to having a positive impact through the work that we do. ... With feedback, suggestions, compliments and complaints about us [email protected].
https://www.facebook.com/HealthComplaintsCommissioner/
Health Complaints Commissioner. 1,118 likes · 1 talking about this · 12 were here. We handle complaints about health services and the handling of health information in Victoria.Followers: 1.2K
https://www.mht.vic.gov.au/complaints-policy
The Mental Health Tribunal welcomes feedback and complaints which provide us with the opportunity to monitor, review and improve our services. This policy sets out: how members of the public can make a complaint or provide feedback to the Tribunal; how the Tribunal will …
https://healthlegal.com.au/current-news/health-complaints-act-2016-vic/
May 08, 2016 · The Health Complaints Act 2016 (Vic) passed the Lower House of Parliament on 27 April 2016, received Royal Assent on 3 May 2016 and is due to commence on 1 February 2017. The primary purpose of the Act is to establish a more comprehensive complaints process to better support the Victorian public. To this end, the Act will repeal the Health Services (Conciliation and Review) Act …
https://www.dhhs.vic.gov.au/making-complaint
Note: We do not look after Medicare, Centrelink, Child Support or NDIS, so please contact them directly to make a complaint as follows: Phone Australian Government Department of Human Services on 1800 132 468, or see their Complaints and feedback page.; Phone the National Disability Insurance Scheme on 1800 800 110 or submit an online feedback form on the NDIS complaints page.
https://www.ombudsman.vic.gov.au/complaints/
Complaints If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. Start an online complaint
https://www.premier.vic.gov.au/new-laws-to-crack-down-on-dodgy-health-providers/
Victoria’s health complaints watchdog will be given greater powers to name and shame dodgy health service providers and practitioners, and protect the public by banning them from practising. The Andrews Labor Government will today introduce the Health Complaints Bill 2016 into Parliament, to esta
https://www.ombudsman.vic.gov.au/
View Home page. Investigation report Investigation of matters referred from the Legislative Assembly on 8 August 2018 The Ombudsman looked into whether 40 current and former Liberal MPs knew - or could reasonably have known - of invoice fraud committed by a former Liberal State Director.
https://www.hcscc.sa.gov.au/
The Health Consumers Alliance of South Australia (HCASA) and the Health and Community Services Complaints Commissioner (HCSCC), are
https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
Health complaints organisations and AHPRA work jointly to share information and assess concerns that have been made to both agencies. They decide which organisation should take responsibility for managing a concern and how it should be managed. If the health complaints organisation and the National Board cannot agree on what action to take, the ...
https://www.meridianlawyers.com.au/insights/need-know-new-health-complaints-act-2016-vic/
Dec 13, 2016 · In April, the Victorian Parliament passed the Health Complaints Act 2016 (the ‘Act’). The new Act repeals the Health Services (Conciliation and Review) Act 1987 and establishes a new legal framework for complaints about the provision of health services in Victoria. The Act also establishes the Office of the Health Complaints Commission (OHCC), replacing the …
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