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https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
http://www5.austlii.edu.au/au/legis/qld/num_act/hqacca2006n25441/
HEALTH QUALITY AND COMPLAINTS COMMISSION ACT 2006 NO. 25 TABLE OF PROVISIONS Contents CHAPTER 1--PRELIMINARY 1.Short title 2.Commencement 3.Main objects 4.Act binds all persons 5.Contravention of this Act does not create civil cause of action 6.Act does not affect other rights or remedies 7.Dictionary 8.Meaning of health service 9.Meaning of provider 10.
https://www.oho.qld.gov.au/about-us/governance/legislation/
The primary focus of the Act is to establish a transparent, accountable and fair system for effectively and expeditiously dealing with complaints and other matters relating to the provision of health services in Queensland. The Act replaced the previous Health Quality and Complaints Commission Act 2006 on …
https://www.healthcomplaints.tas.gov.au/
The Tasmanian Health Complaints Commissioner acts independently, impartially and in the public interest. The Commissioner's role is: To promote and protect the rights of consumers who use health services; To help resolve problems between consumers and providers of health services; To improve the safety and quality of health services in Tasmania
http://www5.austlii.edu.au/au/legis/qld/num_act/hqacca2006n25441/sch5.html
HEALTH QUALITY AND COMPLAINTS COMMISSION ACT 2006 No. 25 - SCHEDULE 5 DICTIONARY. accepted representations see section 26(2). assistant commissioner means a Health Quality and Complaints Assistant Commissioner appointed under section 149.
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
the Health Quality and Complaints Commission Act 2006 will be repealed and the HQCC will cease to exist on 30 June 2014. The HQCC will be replaced by a new Health Ombudsman, who will provide a single point for people to make health service complaints under the Health Ombudsman Act 2013.
https://health.act.gov.au/about-our-health-system/consumer-feedback
ACT Health Summit: Research, Teaching and Training. About our Health System ... (compliments and complaints) Canberra Health Services is committed to working with healthcare consumers to improve the quality and safety of our public health services. ... The Australian Commission on Safety and Quality in Healthcare has developed the Australian ...
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2013/5413T2485.pdf
Health Quality and Complaints Commission Act 2006 . are in making and reporting on health service standards, and in managing health complaints. Generally it appears that the HQCC has made reasonable effort and achieved good progress in
https://www.legislation.gov.au/Details/C2018A00149
Dec 12, 2018 · This Act establishes the Aged Care Quality and Safety Commission and provides for there to be a Commissioner of the Commission. A number of functions are conferred on the Commissioner, including: (a) the function of protecting and enhancing the safety, health, well‑being and quality of life of aged care consumers; and
https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.
https://acronyms.thefreedictionary.com/Health+Quality+and+Complaints+Commission+Act
HQCCA - Health Quality and Complaints Commission Act. Looking for abbreviations of HQCCA? It is Health Quality and Complaints Commission Act. Health Quality and Complaints Commission Act listed as HQCCA. ... Health Quality and Complaints Commission …
https://www.mindbank.info/item/5760
Description An Act to establish the Health Quality and Complaints Commission, to improve the quality of health services and to provide for the monitoring of the quality of health services and the management of health complaints, and for other purposes The Parliament of Queensland enacts.
https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
The Health Care Complaints Commission consults with the health professional councils in NSW when handling complaints about registered health practitioners, such as doctors, nurses or dental practitioners. In exercising their functions as an independent body, their primary objective is the protection of the health and safety of the public.
https://hrc.act.gov.au/complaints/complaint-outcomes/health-complaint-outcomes/
A woman complained to the Commission that her husband was discharged from cancer treatment at a hospital without sufficient support or coordination of ongoing care. She claimed the health provider’s management and care of her husband’s treatment contributed to a poorer quality of life in the time he had remaining with his family.
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.agedcarequality.gov.au/resource-library
Functions of Quality Assessors and Authorised Complaints Officers are set out by the Aged Care Quality and Safety Commission Act 2018 (the Quality and Safety Commission Act) and the Aged Care Quality and Safety Commission Rules 2018 (the Rules).
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