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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
http://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.doh.wa.gov/AboutUs/ProgramsandServices/HealthSystemsQualityAssurance
Health Systems Quality Assurance (HSQA) regulates and supports more than 463,000 health professionals in 83 health professions, and 11,000 health groups and programs. Each year we review more than 14,000 complaints and inspect thousands of facilities. Each month we respond to an average of 24,000 phone calls and thousands of emails. The HSQA ...
https://www.healthdirect.gov.au/australian-health-services/20141965/health-quality-and-complaints-commission/services/brisbane-city-4000-albert
The Health Quality and Complaints Commission (HQCC) is an independent body dedicated to improving the quality and safety of health services in Queensland. in Brisbane City, 4000, offers the following services - Patient advocacy and liaison service.Location: 53 Albert Street, BRISBANE CITY, 4000, QLD
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Joint Commission accreditation can be earned by many types of health care organizations. ... Learn about the "gold standard" in quality. We develop and implement measures for accountability and quality improvement. ... Learn how The Joint Commission is helping health care organizations make zero harm a …
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
the Health Quality and Complaints Commission Act 2006 will be repealed and the HQCC will cease to exist on 30 June 2014. The HQCC will be replaced by a new Health Ombudsman, who will provide a single point for people to make health service complaints under the Health Ombudsman Act 2013.
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
Quality of health services at Mackay Base Hospital 6 9.3 Quality of surgery by Dr Khalafalla 123 9.3.1 Health Quality and Complaints Commission opinion 127 9.3.2 Health Quality and Complaints Commission recommendation 128 9.4 Other concerns about Dr Khalafalla 128 9.4.1 Accuracy of surgical data and records 128
https://www.hcscc.sa.gov.au/
The Health and Community Services Complaints Commissioner (HCSCC) has issued an Interim Prohibition Order (IPO) against Mr Ian. ... The Office of the Health and Community Services Complaints Commissioner (HCSCC) will be at the Feast Festival’s annual. Read more. Public Statement: Two Wolves – One Body.
https://www.doh.wa.gov/LicensesPermitsandCertificates/NursingCommission
This interpretive statement is a joint communication from Kathy Lofy, State Health Officer, and the Board of Osteopathic Medicine and Surgery, Dental Quality Assurance Commission, Nursing Care Quality Assurance Commission, Podiatric Medical Board, and the Washington Medical Commission.
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://healthcarequality.mhcc.maryland.gov/
Welcome to the Maryland Health Care Commission’s (MHCC) consumer website. MHCC is a state regulatory agency whose mission includes promoting informed decision making in health care. This website looks at the quality and costs of health care in Maryland, including hospitals and long …
http://www5.austlii.edu.au/au/legis/qld/num_act/hqacca2006n25441/
Commission may require oath or statutory declaration Part 3--Dealing with health quality complaints 50. How commission must deal with a health quality complaint 51. Dealing with quality matter as health service complaint Part 4--Dealing with health service complaints Division 1--Early resolution of health service complaints 52.
https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.
https://www.parliament.qld.gov.au/Documents/TableOffice/TabledPapers/2012/5312T6561.pdf
Oversight of the Health Quality and Complaints Commission Complaints and investigations Health and Disabilities Committee 4 2.2 Complaints received 2010‐11 During 2010‐11 the HQCC received 2,525 complaints about health services. While this is an increase
https://www.healthcomplaints.tas.gov.au/
The Tasmanian Health Complaints Commissioner acts independently, impartially and in the public interest. The Commissioner's role is: To promote and protect the rights of consumers who use health services; To help resolve problems between consumers and providers of health services; To improve the safety and quality of health services in Tasmania
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