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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.safetyandquality.gov.au/
Discover the work being done in Australia to improve safety and quality in health care, and what remains to be done. Annual Report 2018-19 The Commission contributes to …
https://www.health.gov.au/health-topics/aged-care/providing-aged-care-services/delivering-quality-aged-care-services
Jan 22, 2020 · The Aged Care Quality and Safety Commission has resources to help you with your responsibilities to care recipients. The Older Persons Advocacy Network (OPAN) has more information and resources on the Charter of Aged Care Rights. Aged Care Quality Standards. The Aged Care Quality Standards apply to all Australian Government-funded aged care ...
https://www.jointcommission.org/
,, With its continued development and involvement with standards, tools and resources, The Joint Commission has helped us improve our quality assurance, including the things we do on a day-to-day basis that drives our focus on patient safety.,,
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
1.3 Functions of the Health Quality and Complaints Commission The HQCC is an independent statutory body which replaced the Health Rights Commission in 2006 following recommendations of the 2005 Forster Review.6 The Health Quality and Complaints Commission Act 2006 (the Act) sets out the functions of the HQCC in four categories: health service
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.safetyandquality.gov.au/standards/nsqhs-standards
The NSQHS Standards were developed by the Commission in collaboration with the Australian Government, states and territories, private sector providers, clinical experts, patients and carers. The primary aims of the NSQHS Standards are to protect the public from harm and to improve the quality of health service provision.
https://www.parliament.qld.gov.au/Documents/TableOffice/TabledPapers/2012/5312T6561.pdf
Oversight of the Health Quality and Complaints Commission Complaints and investigations Health and Disabilities Committee 4 2.2 Complaints received 2010‐11 During 2010‐11 the HQCC received 2,525 complaints about health services. While this is an increase
https://www.doh.wa.gov/LicensesPermitsandCertificates/NursingCommission
This interpretive statement is a joint communication from Kathy Lofy, State Health Officer, and the Board of Osteopathic Medicine and Surgery, Dental Quality Assurance Commission, Nursing Care Quality Assurance Commission, Podiatric Medical Board, and the Washington Medical Commission.
The independent regulator of all health and social care services in England. The Care Quality Commission monitors, inspects and regulates hospitals, care homes, GP surgeries, dental practices and other care services to make sure they meet fundamental standards of quality and safety and publishes what it finds, including performance ratings to help people choose care.
https://www.doh.wa.gov/AboutUs/ProgramsandServices/HealthSystemsQualityAssurance
Health Systems Quality Assurance (HSQA) regulates and supports more than 463,000 health professionals in 83 health professions, and 11,000 health groups and programs. Each year we review more than 14,000 complaints and inspect thousands of facilities. Each month we respond to an average of 24,000 phone calls and thousands of emails. The HSQA ...
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
7.9 Health Quality and Complaints Commission opinion and recommendations 95 8. Credentialling of Dr Khalafalla 96 8.1 Queensland Health’s credentialling policy (2002) 96 8.2 National guidelines for credentialling and defining the scope of clinical ... 10.29 Current assessment standards of the Royal Australasian College of Surgeons 194
https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales.
http://www.in.gov/isdh/19041.htm
The ISDH Consumer Services and Health Care Regulation Commission is responsible for programs in the areas of health care facility licensing and certification, healthcare quality, vital records, and weights and measures. Through its programs, the Consumer Services & Health Care Regulation: Promotes health care quality
https://www.jointcommission.org/resources/patient-safety-topics/report-a-patient-safety-event/
Do you have a patient safety event or concern about a health care organization? How do you file a concern? Online: Submit a new patient safety event or concern. Online: Submit an update to your incident (You must have your incident number) Fax: 630-792-5636. Mail: Office of Quality and Patient Safety The Joint Commission One Renaissance Boulevard
https://www.bnlaw.com.au/page/Insights/Insurance_Alerts/Health_Alerts/Health_Quality_and_Complaints_Commission_Annual_Report/
Nov 06, 2013 · The Health Quality and Complaints Commission (HQCC) recently released its final annual report before the upcoming transition to the Health Ombudsman. The report details how the HQCC has contributed to the improvement of healthcare in the last year and what it hopes to achieve before the changeover. It also provides some insight into to the challenges that will face the new Health …
https://www.agedcarequality.gov.au/providers/standards
The Aged Care Quality and Safety Commission (Commission) expects organisations providing aged care services in Australia to comply with the Quality Standards. Access the Aged Care Quality Standards resources Guidance and resources for providers to support the Aged Care Quality Standards
http://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
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