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Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://hcc.vic.gov.au/make-complaint
Get started Start Did the incident you are complaining about happen in Victoria? Who are you complaining about? Is your complaint about a registered practitioner? When did the incident occur? Have you tried to resolve the complaint with the provider or organisation?
https://www.mhcc.vic.gov.au/
Safeguarding rights, resolving complaints and improving services. The Mental Health Complaints Commissioner is an independent, specialist body established under the Mental Health Act 2014 (the Act) to safeguard rights, resolve complaints about Victorian public mental health services and recommend improvements. Find out more
The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www2.health.vic.gov.au/
Health.vic is the Victorian Government's health information website for health services and business. Health.vic is a gateway to policies, guidelines and regulatory information relating to the provision of health services and managing health related business in Victoria. This website is managed by the Department of Health and Human Services, Victoria.
https://qualitysafety.bmj.com/content/early/2020/01/08/bmjqs-2019-010141
Jan 08, 2020 · Objectives To determine whether sharing of routinely collected health service performance data could have predicted a critical safety failure at an Australian maternity service. Design Observational quantitative descriptive study. Setting A public hospital maternity service in Victoria, Australia ...Author: Benjamin Michael Nowotny, Miranda Davies-Tuck, Belinda Scott, Michael Stewart, Elizabeth Cox, Karen ...
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www2.health.vic.gov.au/about/populations/lgbti-health/conversion-practices-inquiry
Victoria is committed to providing world-leading standards of care for all people living with a mental illness. Rights and advocacy. The Mental Health Act 2014 supports advocacy, diversity, privacy and complaints processes. Chief Mental Health Nurse. Victoria's Chief Mental Health Nurse provides leadership in the mental health nursing sector
https://www.betterhealth.vic.gov.au/health/serviceprofiles/Health-Complaints-Commissioner
The Health Complaints Commissioner (HCC) resolves complaints about healthcare and the handling of health information in Victoria. It can also investigate providers who pose a serious danger to the public. It's best to discuss any issues with your provider first before lodging a complaint.
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.odsc.vic.gov.au/
Call for enquiries or complaints - 1800 677 342 Email for enquiries or complaints - [email protected] The Commissioner acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and …
https://www.healthcomplaints.tas.gov.au/
To improve the safety and quality of health services in Tasmania; We look into complaints from individuals or organisations about the provision of health services in Tasmania in both the public and private sectors. The Commissioner works directly with consumers and health service providers. His work includes: Managing complaints and enquiries
https://www.ndiscommission.gov.au/vic
Victoria. From 1 July 2019, the NDIS Quality and Safeguards Commission started managing quality and safeguards in Victoria.. The NDIS Commission Victorian office is located at: 913 Whitehorse Road Box Hill VIC 3128
https://www.dhhs.vic.gov.au/making-complaint
Mental Health Complaints Commissioner. The Mental Health Complaints Commissioner can assist you if your complaint is about a public mental health service in Victoria. Telephone: 1800 246 054 Web: www.mhcc.vic.gov.au. Victorian Ombudsman. The Ombudsman has the power to investigate complaints about State and local government authorities.
https://www.mhcc.vic.gov.au/complaints/thinking-about-making-a-complaint
We can help with complaints about your experience with a service, including accessing a service, and treatment and care provided. Thinking about making a complaint. It's your right to speak up about your concerns with a public mental health service, and doing so …
https://qualitysafety.bmj.com/content/20/9/806
Sep 01, 2011 · Using data on a sample of complaints lodged with Victoria's Commission (‘the Commission’), we identified remedies sought by complainants at the outset of their complaint and correlated them with the remedies complainants ultimately obtained.Cited by: 24
http://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
Other health complaints organisations. Concerns about practitioners. ... Got to the Health Care Complaints Commission website. ... Victoria: Go to the Health Complaints Commissioner website, or to the Mental Health Complaints Commissioner website and/or read our joint brochure.
https://www.betterhealth.vic.gov.au/health/servicesandsupport/complaints-about-health-services
The Health Complaints Commissioner is an independent health ombudsman. The role of the office is to assist health service users to resolve complaints about health service providers and improve the quality of healthcare. You can complain about anyone who provides a health service
https://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
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