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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.health.qld.gov.au/healthsupport/businesses/forensic-and-scientific-services/testing-analysis/complaints
If you have issues or concerns about the quality of food, water or your environment, please contact the relevant authority. Food. For advice or concerns about a food product or a food business, refer to the report a food safety issue page on the Queensland Government website. ...
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
Improving the complaint system in Queensland, including how to navigate the healthcare complaint system and make your complaint matter, is important to ensure the services and treatments provided by mental health, alcohol and other drug services are of the highest quality. Services can use feedback to measure their performance and improve.
https://www.complaints.services.qld.gov.au/
Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.cabinet.qld.gov.au/browse.aspx?category=Health
The Health Quality and Complaints Commission (HQCC) is constituted under the provisions of the Health Quality and Complaints Commission Act 2006 and its main objects are to provide for oversight and review of, and improvement in, the quality of health services, and independent review and management of …
http://www.southburnett.biz/pdfs/2007report.pdf
Commission (HQCC) into the quality of health services in the Cherbourg Aboriginal Community which was conducted at the direction of the Honourable Stephen Robertson MP, Minister for Health, under sections 86(f) and 164(1)(e) of the Health Quality and Complaints Commission Act 2006 (Qld). 2.
https://www.healthdirect.gov.au/australian-health-services/20141965/health-quality-and-complaints-commission/services/brisbane-city-4000-albert
The Health Quality and Complaints Commission (HQCC) is an independent body dedicated to improving the quality and safety of health services in Queensland. in Brisbane City, 4000, offers the following services - Patient advocacy and liaison service.Location: 53 Albert Street, BRISBANE CITY, 4000, QLD
https://www.parliament.qld.gov.au/work-of-committees/former-committees/HQCCSC
The Health Quality and Complaints Commission Select Committee reported to the Legislative Assembly on 15 November 2007 and was subsequently disbanded.
https://www.smithslawyers.com.au/help/health-ombudsman-complaint
Queensland Health Ombudsman Complaints - Step by Step Guide The Office of the Health Ombudsman is an independent body with a structured system to handle complaints about health service providers. The system is designed to make health professionals accountable to the public and maintain confidence in …
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
commission for Queensland – Health Quality and Complaints Commission On 20 February 2006, the Queensland Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that a new health commission, to be called the Health Quality and Complaints Commission, would
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
7.9 Health Quality and Complaints Commission opinion and recommendations 95 8. Credentialling of Dr Khalafalla 96 8.1 Queensland Health’s credentialling policy (2002) 96 8.2 National guidelines for credentialling and defining the scope of clinical practice 97 8.3 The Health Quality and Complaints Commission Standard 99
https://www.forgov.qld.gov.au/system/files/schedules/health-complaints-management-retention-and-disposal-schedule-qdan658.pdf?v=1485150617
Queensland State Archives . Health Complaints Management Retention and Disposal Schedule QDAN 658 v.2. Page 3 of 15 . Records which are subject to a Right to Information application are to be retained for the period specified in section 9 – INFORMATION MANAGEMENT of
http://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
Concerns about registered health practitioners received by a health complaints organisation are then shared with AHPRA. If a health complaints organisation and AHPRA agree, the complaint will be managed by the health complaints organization. Discussions with AHPRA may still occur during and after their investigation, if needed.
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