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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
Improving the complaint system in Queensland, including how to navigate the healthcare complaint system and make your complaint matter, is important to ensure the services and treatments provided by mental health, alcohol and other drug services are of the highest quality. Services can use feedback to measure their performance and improve.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.health.qld.gov.au/healthsupport/businesses/forensic-and-scientific-services/testing-analysis/complaints
If you have issues or concerns about the quality of food, water or your environment, please contact the relevant authority. Food. For advice or concerns about a food product or a food business, refer to the report a food safety issue page on the Queensland Government website. ...
https://www.complaints.services.qld.gov.au/
Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...
https://www.abc.net.au/health/healthmap/qld/
Health Quality and Complaints Commission Independent body with the aim to improve the quality and safety of Queensland's health services. Top. Divisions of general practice.
https://www.forgov.qld.gov.au/schedules/health-complaints-management-retention-and-disposal-schedule
Aug 29, 2019 · Health Complaints Management Retention and Disposal Schedule ... 21 October 2013. Used by: Office of the Health Ombudsman (formerly Health Quality and Complaints Commission) QDAN: 658 v.2 . Summary. Covers the core business records of health complaints management. Downloads. Health Complaints Management Retention and Disposal Schedule QDAN658 v ...
https://www.forgov.qld.gov.au/file/13816/download?token=wx3wKOUu
Health Quality Complaints Commission The Highlight Report presents key results from the 2013 Working for Queensland Employee Opinion Survey, which was implemented in June 2013. While results reflect respondents from your organisation, they may not be representative of your organisation's total workforce in every instance. Introduction
https://www.brisbanetimes.com.au/national/queensland/clearing-the-backlog-of-queensland-s-health-complaints-20180917-p504bt.html
Sep 17, 2018 · Queensland's new Health Ombudsman has already overseen an ... Concerned about the state of an regulation agency established to replace the already-criticised Health Quality and Complaints ...
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
Oversight of the Health Quality and Complaints Commission Health and Community Services Committee 1 1 Introduction 1.1 Role of the committee The Health and Community Services Committee (the committee) has oversight responsibility for the Health Quality and Complaints Commission (HQCC) under the Parliament of Queensland Act 2001
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
A proposed new health commission for Queensland EXECUTIVE SUMMARY On 20 February 2006, the Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that legislation would be prepared to establish a …
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
7.9 Health Quality and Complaints Commission opinion and recommendations 95 8. Credentialling of Dr Khalafalla 96 8.1 Queensland Health’s credentialling policy (2002) 96 8.2 National guidelines for credentialling and defining the scope of clinical practice 97 8.3 The Health Quality and Complaints Commission Standard 99
https://www.news.com.au/national/breaking-news/qld-health-complaints-review-recommended/news-story/7e474d3dcbc0f0bcf7014f78f11eafc9
A report by retired Queensland Court of Appeal Justice Richard Chesterman tabled in parliament lists four recommendations to help fix the Queensland health system's complaints procedure.
https://www.cabinet.qld.gov.au/browse.aspx?category=Health
Appointment to the Health Quality and Complaints Commission The Health Quality and Complaints Commission (HQCC) is constituted under the provisions of the Health Quality and Complaints Commission Act 2006 and its main objects are to provide for oversight and review of, and improvement in, the quality of health services, and independent review ...
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