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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Unresolved complaints. If you lodged a complaint with the Queensland Health facility and it was not resolved to your satisfaction, you may wish to contact the Office of the Health Ombudsman. This independent organisation reviews and investigates health complaints. Complaints about a Hospital and Health Service
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://en.wikipedia.org/wiki/Cooktown_Hospital
Children's Health Services, will oversee the implementation of a Statewide paediatric service. Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Headquarters: 33 Charlotte Street, Brisbane
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …
https://www.oho.qld.gov.au/make-a-complaint/
Information for providers about Queensland's health complaints management system. Learn more. Home » Make a complaint. Make a complaint. If you have a complaint about a health service provided to you, a family member, or someone in your care, you can lodge a complaint with us in a number of ways. When making a health service complaint, it’s ...
https://www.qmhc.qld.gov.au/
Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …
https://www.health.qld.gov.au/employment/conditions/staff-complaints/questions-answers
May 23, 2019 · Queensland Health undertakes to resolve all employee complaints within 21 days of receipt of the complaint. Certain types of complaints may be resolved within a shorter time frame. Refer to the HR Policy E12 Employee Complaints (PDF, 161kB) for further details. What if I …
https://www.hcscc.sa.gov.au/
The Health and Community Services Complaints Commissioner (HCSCC) has issued an Interim Prohibition Order (IPO) against Mr Ian ... The South Australian Health and Community Services Complaints Commissioner (HCSCC), has issued prohibition orders against Ms Carlie J. Read more. News Release – Increased conciliation of complaints.
https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444. ... Queensland: Go to the Office of the Health Ombudsman (OHO) website. South Australia: Go to the Health And Community Services Complaints Commissioner (HCSCC) …
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.legislation.nsw.gov.au/inforce/d133fbff-a3b9-46e7-f7ff-c679017fb69a/1993-105.pdf
(2) Health Care Complaints Commission The Commission is an independent body with responsibility for dealing with complaints under this Act, with particular emphasis on the investigation and prosecution of serious complaints in consultation with relevant professional councils. (3) Director-General of the Department of Health
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
Feb 20, 2020 · Complaints are a vital form of consumer feedback. Complaints can be a catalyst for quality improvement and better health-care outcomes. But a badly handled complaint can quickly turn a reasonable complainant into a hurt, damaged and angry former consumer.
https://www.health.qld.gov.au/
Queensland Health provides a range of services aimed at achieving good health and well-being for all Queenslanders.
https://www.forgov.qld.gov.au/human-rights-complaints
Jan 09, 2020 · If they don’t respond within 45 days or the person is unsatisfied with the response, they can complain to the Queensland Human Rights Commission (QHRC). Manage a human rights complaint Agency complaints policy and procedure must be consistent with human rights law and help address human rights complaints.
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
commission for Queensland – Health Quality and Complaints Commission On 20 February 2006, the Queensland Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that a new health commission, to be called the Health Quality and Complaints Commission, would
https://www.healthcomplaints.tas.gov.au/
The Tasmanian Health Complaints Commissioner is an independent officer appointed by the Governor. The Commissioner is also the State Ombudsman. The Tasmanian Health Complaints Commissioner acts independently, impartially and in the public interest. The Commissioner's role is: To promote and protect the rights of consumers who use health services
https://www.forgov.qld.gov.au/schedules/health-complaints-management-retention-and-disposal-schedule
Aug 29, 2019 · Health Complaints Management Retention and Disposal Schedule ... 21 October 2013. Used by: Office of the Health Ombudsman (formerly Health Quality and Complaints Commission) QDAN: 658 v.2 . Summary. Covers the core business records of health complaints management. Downloads. Health Complaints Management Retention and Disposal Schedule QDAN658 v ...
https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint
If you would like to lodge a complaint about a Queensland business and cannot access the online complaint form, you can download and complete the paper complaint form (PDF,120KB) and mail it to us. Consumer rights, complaints and scams
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