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https://www.hkma.gov.hk/eng/smart-consumers/complaints/complaints-about-banks/
The HKMA will follow up on each complaint case, and requires the bank concerned to handle the complaint properly and provide a reply to the complainant. The information received by the HKMA in handling a complaint may assist in identifying issues of supervisory or disciplinary concern that require follow-up action, including opening an ...
https://www.hkma.gov.hk/eng/regulatory-resources/regulatory-guides/circulars/2002/07/circu_20020722a/
Please note that with immediate effect the HKMA will direct all complainants who have not made use of the AI's own complaint handling procedures to the AI concerned. In this connection, I would be grateful if you could provide us with the contact details of your complaint officer or unit in the attached form within two weeks from date of this ...
http://www.hkmacme.org/LoginHKMA/tabid/110/Default.aspx?returnurl=%2fUserRecord.aspx
Instructions For HKMA Member Login. Please key in your Medical Council Registration Number E.g. Mxxxxx (M + all 5 digits) as the "User Name" Please key in your HKMA Membership Number E.g. xxxxx (all 5 digits ) as the "Password"
https://www.quora.com/In-Hong-Kong-if-you-have-a-complaint-about-a-bank-or-financial-services-product-who-is-the-body-to-complain-to-that-protects-consumers
Hong Kong bureaucrats are very smart at “segregation”. My advice is don’t go to anyone of them but initiate civil actions right away. Depends on what kind of products you buy. Insurance If you buy insurance products, you have no body to complain t...
https://www.youtube.com/watch?v=Zk3TXpVvZnA
May 20, 2016 · HKMA-ASTRI FinTech Career Accelerator Scheme - Long version - Duration: 16:29. Hong Kong Applied Science and Technology Research Institute 509 viewsAuthor: 香港金融管理局 Hong Kong Monetary Authority
https://www.investopedia.com/terms/h/hong-kong-monetary-authority-hkma.asp
The HKMA maintains a sovereign wealth fund called the Hong Kong Monetary Authority Investment Portfolio. The HKMA is a member of the East Asia and Pacific …
https://www.firstbankak.com/_/kcms-doc/564/8448/ComplaintPolicyandProcedures.pdf
Complaint Procedures It is the policy of First Bank to respond to customer complaints, disputes and issues swiftly and to take each complaint seriously. It is not the intention to burden the bank or customers with documentation or paperwork in order to resolve issues brought to the bank’s attention in the normal course of business.
https://www.hkma.org.hk/program/search/search_diary.asp?c_code=CSM&ver_type=E
The Hong Kong Management Association is a non-profit-making organization which aims to be the leading professional organization advancing management excellence in Hong …
The Hong Kong Management Association is a non-profit-making organization which aims to be the leading professional organization advancing management excellence in Hong Kong and the Region.
https://www.regulationtomorrow.com/asia/the-hkma-clarifies-consumer-protection-expectations-in-respect-of-open-api-framework/
Nov 01, 2019 · The Hong Kong Monetary Authority (the HKMA) has issued a circular to authorized institutions (AIs) to clarify expectations around the minimum level of consumer protection required under the Open API Framework.
https://www.info.gov.hk/gia/general/200207/22/0722187.htm
Complaint handling procedures for bank customers ***** The Hong Kong Monetary Authority (HKMA) has issued a circular today (July 22) reminding banks of the requirement to put in place effective customer complaint procedures.
http://hk-lawyer.org/content/hkma-complaints-watch-complaint-statistics
Legal News Below are the reported Complaint Statistics from the latest instalment of the Hong Kong Monetary Authority’s (“HKMA”) Complaints Watch newsletter: “Compared to the last reporting period (May – August 2014), the number of complaints received between September and December decreased by 80 to 368 cases.
https://www.haventreebank.com/contact-us-2/complaints-management/
How to Make a Complaint. At Haventree Bank, we are committed to providing the best possible service to all our customers. We understand that sometimes you may have concerns. We want to handle your complaint in the most efficient and professional manner possible. Here is a step-by-step guide on how to file a complaint with us.
http://www.hk-lawyer.org/content/hkma-outlines-three-levels-enforcement
Jun 21, 2016 · Hong Kong's banking regulator has outlined three levels of severity for supervisory actions on regulated entities, as part of an effort to enhance transparency around its risk-based approach to supervising the market. The Hong Kong Monetary ("HKMA") also made it clear that it holds banks' boards of directors and senior management responsible for having adequate systems and
http://www.hkmacme.org/CMECourses.aspx
The CME online website (www.hkmacme.org) will expire after October 2019.Please login to the HKMA Website for completing the HKMA monthly self-study series.
https://www.consumer.org.hk/ws_en/competition_issues/policy_position/20011030.html
Oct 30, 2001 · This would allow the HKMA to aggregate complaint information under those categories in order to profile individual banks against those categories and identify trends in market behavior that may need corrective action by the relevant associations or the HKMA. For example, the categories could be complaints made against:
https://www.sfc.hk/edistributionWeb/gateway/EN/circular/suitability/doc?refNo=17EC77
This circular shares with intermediaries 1 some key observations and good practices in relation to potential conflicts of interest that may arise from the sale of in-house products 2.. Conflicts of interest are a major regulatory focus for both the Hong Kong Monetary Authority (HKMA) and the Securities and Futures Commission (SFC).In Hong Kong, the business conducted by conglomerate financial ...
https://www.vc-bank.com/en/complaint-handling-procedure.html
Complaints Handling Procedure. ... Below is a simplified easy-to-use guide on how to communicate the complaint with us. We encourage our customers, in case they are having any concerns to contact their normal point of contact within the Bank or the concerned department. If you are not satisfied with the answers/clarifications, you can ...
https://www.acfcs.org/enforcement-roundup-hkma-fines-jpm-on-aml-wells-pays-nearly-600-million-to-states-and-more/
HKMA penalizes JPMorgan Chase $1.6 million for AML failings, lax CDD, wire. Hong Kong’s financial regulator Friday penalized a local branch of the largest bank in the United States nearly HK13 million for a host of financial crime compliance failures, including lax customer screening and monitoring and a lack of client details in wire transfers over a roughly two-year period.
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