Hospital Complaints Pals

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What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. They provide a point of contact for patients, their families and their carers. You can find officers from PALS in your local hospital. How can PALS help? PALS provides help in many ways. For example, it can:

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    PALS can be particularly helpful if your issue is urgent and you need action immediately, such as a problem with the treatment or care you receive while in hospital. If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you.

Feedback and complaints - Gloucestershire Hospitals NHS ...

    https://www.gloshospitals.nhs.uk/contact-us/feedback-and-complaints-pals/
    Write to us: PALS Office, Gloucestershire Royal Hospital, Great Western Road, Gloucester, GL1 3NN. E-mail us: [email protected]. Complaints. If you feel your concerns cannot be resolved by our PALS team, or you would prefer to make a complaint, …

Patient advice and liaison service (PALS)

    https://www.uclh.nhs.uk/PandV/Helpandsupport/PALS/Pages/Home.aspx
    The Patient Advice and Liaison Service (PALS) at UCLH was one of the first to be established. ... Pass on your comments and suggestions on improving our hospital services to the relevant management. If we are unable to resolve your concerns we can provide you with information about the Trusts formal complaints process and should you require ...

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    How to make a complaint about NHS services. ... Complaints should normally be made within 12 months of the date of the event that you're complaining about, or as soon as you found out about the problem. ... Or in the case of a hospital, you can ask PALS. Keep a record of this meeting. Local resolution.

Patient Advice and Liaison and Complaints Services ...

    https://www.hct.nhs.uk/contact-us/patient-advice-and-liaison-and-complaints-services/
    Alternatively you can contact the Patient Advice Liaison Service (PALS) on 0800 011 6113/01707 388 164 or by emailing [email protected]. The PALS service is not part of the informal complaints procedure, but they may be able to deal with your concerns informally and they can tell you more about the formal complaint procedure and independent ...

Patient Advice and Liaison Service (PALS)

    https://www.dchft.nhs.uk/patients/patient-experience/Pages/About-PALS.aspx
    Patient Advice and Liaison Service (PALS) Comments, Complaints, Concerns and Compliments: PALS is here to help you provide feedback to Dorset County Hospital regarding the care you, or a friend or member of your family, has received.

Complaints Birmingham Women's and Children's

    https://bwc.nhs.uk/complaints
    In the instance that our PALS Team are unable to resolve your complaint you can contact our Formal Complaints Team on: At Birmingham Children’s Hospital on 0121 333 8961/9391 or at Birmingham Women's Hospital on 0121 335 8226. There is a 24 hours answerphone service and the Complaints Team aim to return your call on the next working day

Patient Advice & Liaison Service (PALS) for Compliments ...

    https://www.medway.nhs.uk/patients-and-public/patient-advice-and-liaison-service-pals.htm
    Patient Advice & Liaison Service (PALS) for Compliments, Comments and Concerns. The Patient Advice and Liaison Service (PALS) are here to help you to sort out any problems or concerns you may have about hospital services, particularly if you have been unable to resolve them by speaking to the staff caring for you on the ward or in the outpatient clinic.

PALS (Patient Advice and Liaison Service) - Bedford Hospital

    https://www.bedfordhospital.nhs.uk/patients-and-visitors/patients/pals-patient-advice-and-liaison-service/
    PALS (Patient Advice and Liaison Service) We hope the standard of treatment and quality of care you or your loved one received at Bedford Hospital was high. We recognise that there is always room for improvement and it is through your feedback that we can improve.

Beaumont Hospital - Patient Representative Department ...

    http://www.beaumont.ie/pals
    Patient Representative Department (Patient Advisory Liaison Service - PALS) About us. The Patient Representative Department has been rebranded as the Patient Advisory Liaison Service or PALS for short. We can assist you in the following ways: Help to resolve difficulties that may arise in relation to Hospital services or care.

Complaints (PALS) - Luton Dunstable University Hospital

    https://www.ldh.nhs.uk/patients-visitors/data-protection-and-your-information/purposes-for-using-your-information/complaints-pals
    Complaints (PALS) Why we collect and process information for complaints. We will collect and process your information if it relates to a complaint where you or your representative has asked for our help or involvement. Complaint processing activities. Upon receipt of a complaint, the Trust opens a file on the hospital’s complaints database.

Complaints :: Royal Papworth Hospital

    https://royalpapworth.nhs.uk/patients-and-visitors/pals/complaints-and-feedback
    Alternatively for independent complaints advocacy in other areas please contact PALS on 01223 638896 or [email protected] who will be able to signpost you to the correct organisation. Parliamentary and Health Service Ombudsman. We will make every effort to try and resolve your complaint or concern.

Patient Advice and Liaison Service (PALS)

    https://www.guysandstthomas.nhs.uk/patients-and-visitors/patients/your-care/pals.aspx
    The Patient Advice and Liaison Service (PALS) offers you support, information and assistance. What PALS can do. give you information about our hospital services and the choices available to you and your family, visitors and carers at Guy's and St Thomas' listen to your comments, compliments or concerns about the services provided in our hospital

Patient Advice and Liaison Service - PALS Croydon Health ...

    https://www.croydonhealthservices.nhs.uk/patient-advice-and-liaison-pals
    PALS is a service which provides ‘on the spot’ advice, help and support for patients and their relatives. The service is free and confidential and can help if you have a query or concern about treatment or care at Croydon University Hospital or Purley Hospital.

Patient advice service (PALS) East Suffolk & North Essex ...

    https://www.esneft.nhs.uk/your-visit/support-and-advice/patient-advice-service-pals/
    Patient Advisory Service (PALS) ... but if we can’t, we will help you make a formal complaint. There is a separate complaints department, you can contact them using the link on the left. ... Colchester Hospital: Patient Advice and Liaison Service Colchester Hospital Turner Road Colchester Essex

Patient advice and liaison service (PALS) - Brighton and ...

    https://www.bsuh.nhs.uk/your-visit/help-and-support/patient-advice-and-liaison-service-pals/
    Patient advice and liaison service (PALS) We recognise that coming to hospital can sometimes be difficult and we are here to help, should you need it. If you have any issues or concerns about your care it is always best to speak initially to the person in charge of the ward or department.

PALS - patient advice and liaison service NHS Frimley ...

    https://www.fhft.nhs.uk/services/pals-patient-advice-and-liaison-service/
    PALS - patient advice and liaison service. We understand that you might feel awkward talking about your concerns with people who are involved in your care, so if you prefer, you can speak confidentially to our Patient Advice and Liaison Service (PALS).



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