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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Contact your local clinical commissioning group (CCG) for complaints about secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing, for example. Every CCG will have its own complaints procedure, which is often displayed on its website. Find contact details for CCGs
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. ... use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS ... You can find out the contact details of the coroner by emailing: [email protected] or phoning 020 3334 3555 (ask to speak to the Coroners, Burials, Cremation and ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
We use cookies to collect information about how you use GOV.UK. We use this information to make the website work as well as possible and improve government services. ... NHS complaints guidance ...Author: Department of Health And Social Care
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
We use cookies to collect information about how you use GOV.UK. We use this information to make the website work as well as possible and improve government services. ... Complaints procedure ...
https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
The NHS complaints procedure aims to resolve all complaints at a local level. If you remain dissatisfied with our efforts to resolve your concerns, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case. You can contact the ombudsman as follows: Telephone: 0345 015 4033 Online: www.ombudsman.org.uk. In writing:
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
It should cover your rights. Ask to see a copy of the healthcare provider’s complaints policy and details of how to complain. Download the full version of this leaflet Download your own GP surgery complaint letter template Download your own hospital complaint letter template Find …
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
the NHS complaints procedure, including how to get independent help if you want to make a complaint ; ... You can also ask your GP surgery, hospital or phone NHS 111 for details of your nearest PALS. Making a complaint. If you're not happy with an NHS service, you can make a complaint. You should complain to the person or organisation providing ...
https://www.mkuh.nhs.uk/patients-and-visitors/tell-us-about-your-care/complaints
Our complaints procedure is flexible depending on what you are looking for when you complain and how we can best resolve the issues raised. How to make a complaint. Speak to a member of staff. Most issues and concerns can be sorted out straight away just by talking to the person looking after you or your loved one, such as a doctor, nurse or ...
https://www.england.nhs.uk/contact-us/complaint/
If your complaint is about services such as hospital care, mental health services, ... you may wish to go to the next stage of the NHS complaints procedure. ... Age UK may have advocates in your area. Visit their website or call 0800 055 6112.
https://www.ombudsman.org.uk/sites/default/files/The_NHS_hospital_complaints_system.%20A_case_for_urgent_treatment_report.pdf
The NHS hospital complaints system. A case for urgent treatment? 11 Mrs V was admitted to the maternity unit at a hospital in north London. During labour she was . given intravenous antibiotics in her arm incorrectly (the drug had been insufficiently diluted by the ... www.ombudsman.org.uk ...
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.plymouthhospitals.nhs.uk/comments-and-concerns
Complaints Department Patient Services Level 7 Derriford Hospital Plymouth PL6 8DH . Or you can email your complaint to: [email protected] . The NHS and Social Care Complaints Procedure has two stages: Local Resolution (Stage 1) Appeal to the Health Services Ombudsman (Stage 2) Local resolution
https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
Patient Advice and Liaison Service (PALS) help to solve problems related to hospital care. If they can’t help, they can explain the complaints procedure and put you in touch with the complaints manager and NHS Complaints Advocacy Service. NHS Complaints Advocacy Service.
https://www.tsft.nhs.uk/patients-and-visitors/patient-experience/patient-advice-and-liaison-service/complaints/
Musgrove is guided by the NHS regulations for complaints management (most recently updated on 1 April 2009). ... The hospital has a dedicated Complaints Manager to deal with formal complaints. ... 03333 447 928 Email: [email protected] Website: www.somerset-ias.org.uk. Musgrove Park Hospital Taunton TA1 5DA 01823 333444.
https://www.nhslanarkshire.scot.nhs.uk/complaints/
NHS Lanarkshire aims to resolve complaints quickly and as close to the point of service as possible. This could mean an on-the-spot apology and an explanation if something has clearly gone wrong, and immediate action to resolve the problem. The NHS has a two-stage complaints procedure.
https://www.bedfordhospital.nhs.uk/patients-and-visitors/patients/complaints/
If you are staying in hospital, ask to speak to your ward sister or matron. If you are not satisfied after speaking to the ward sister or matron you may contact the PALS (Patient Advice and Liaison Service) team. PALS is a free confidential service to support you in …
https://hgs.uhb.nhs.uk/complaints/
Aug 07, 2012 · Complaints may be made on behalf of an existing or former patient if the person making the complaint has the patient’s consent to do so. ... we will send you a consent form for completion by the patient. What will happen to your complaint? The purpose of the NHS Complaints Procedure is to: ... has been appointed at Queen Elizabeth Hospital ...
https://www.yorkhospitals.nhs.uk/contact-us/patient-experience/complaints/
Email: [email protected]. Opening Hours: 08.30-16.30, Monday-Friday ... Complaints Team York Teaching Hospital NHS Foundation Trust The York Hospital Wigginton Road York YO31 8HE. The Complaints Team manages all complaints on behalf of the Chief Executive, Simon Morritt, however if you prefer you can contact him directly at the address above.
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