How Do Ofsted Investigate Complaints

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Complaints procedure - Ofsted - GOV.UK

    https://www.gov.uk/government/organisations/ofsted/about/complaints-procedure
    Your complaint must relate to the school as a whole, and you must have followed the school’s complaints procedure. Ofsted cannot: consider issues about individual pupils; investigate specific ...

Complaints Ofsted

    https://contact.ofsted.gov.uk/online-complaints
    Complaints. What type of provider do you wish to make a complaint about? A maintained school, academy, or free school A residential special school An independent school A further education college (including sixth form college) A work based training provider ... Ofsted's privacy notices.

Complain about an Ofsted inspection report - GOV.UK

    https://www.gov.uk/complain-ofsted-report
    You can complain about an Ofsted inspection report if you’re a school, childcare provider or other institution inspected by Ofsted and you think there was a problem with: the inspection process ...

Complaints about Ofsted - GOV.UK

    https://www.gov.uk/government/publications/complaints-about-ofsted
    Complaints about Ofsted ... Para 19 added to clarify that Ofsted will not investigate complaints while an appeal to the Tribunal is ongoing. 1 September 2015. Updated policy published.

Complaints to Ofsted about schools: guidance for parents ...

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/387342/Complaints_to_Ofsted_about_schools.pdf
    Complaints to Ofsted about schools: guidance for parents and carers 6 April 2014, No. 140086 judge how well a school investigated or responded to a complaint mediate between a parent or carer and a school to resolve a dispute.

Complaints about Ofsted Ofsted

    https://contact.ofsted.gov.uk/online-complaints-ofsted
    Please read complaints about Ofsted for more information. You can complain about an Ofsted inspection report if you’re the inspected school, childcare provider or other service. If you're a parent or a member of the public, contact the inspected service directly. We normally only …

Complaints about schools Ofsted

    https://contact.ofsted.gov.uk/online-complaints-schools
    Ofsted has limited legal powers to consider complaints about schools. Please read Complain about a school to see what complaints we can deal with. Please provide an email or postal address so that we can respond to your concerns. We don't normally pass on your name to the school unless you explicitly give us your permission for us to do so.

Complain about a school or childminder - GOV.UK

    https://www.gov.uk/complain-about-school
    Complain about a school or childminder - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted

Education - CEDR

    https://www.cedr.com/consumer/education/
    The Independent Complaints Adjudication Service for Ofsted may investigate any alleged failure by Ofsted to follow proper procedures, discourtesy, behaviour of Ofsted staff or contractors, discrimination or injustice, delay and the failure to accept and apologise for mistakes made.

Complaining to Ofsted (IPSEA) Independent Provider of ...

    https://www.ipsea.org.uk/complaining-to-ofsted
    (You can complain anonymously but this may restrict what Ofsted can do for you.) Where a parent has concerns about a school, they can find more information about when and how to complain, the type of complaints Ofsted is able to act upon and the action it can take here. You can make the complaint using the online form on Ofsted’s website.

How we look into complaints Deciding whether to investigate

    https://www.ombudsman.org.uk/sites/default/files/PHSO_Step_Two_Info_leaflet_1.pdf
    How we look into complaints Deciding whether to investigate We make final decisions about complaints that have not been resolved by the NHS in England, UK government departments and some other UK public organisations. We have a three-step process for dealing with complaints. An investigation is the

THE INDEPENDENT COMPLAINTS ADJUDICATION SERVICE …

    https://mk0cedrxdkly80r1e6.kinstacdn.com/app/uploads/2019/10/ICASO-Annual-Report-2018.pdf
    As in previous years, the number of complaints referred to us (just 26 this year) represents a remarkably small proportion of Ofsted’s overall caseload. Furthermore, those complaints which we do see are invariably accompanied by very thorough and considered …

What does Ofsted do? – Informed Families

    https://new.enfield.gov.uk/if/ufaqs/what-does-ofsted-do/
    Investigate and act upon complaints, to check that providers are still meeting the requirements of their registration and delivering the EYFS. What does Ofsted do to keep my child safe in Childcare Settings? Ofsted is the Office for Standards in Education, Children’s Services and Skills.

Complaints about Ofsted policy

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/711491/Complaints_about_Ofsted_policy.pdf
    This policy sets out our approach and procedures for handling complaints about Ofsted. 2. Our definition of a complaint is an expression of dissatisfaction about our actions that requires an investigation. We take complaints seriously and do what we can to resolve issues of concern promptly. 3.

Complaints to Ofsted about schools: guidance for parents

    http://www.cornwallsendiass.org.uk/PDF/Complaints_to_Ofsted_about_schools.pdf
    Complaints to Ofsted about schools: guidance for parents What can I do if I am concerned about my child’s school? Many parents are happy with the school that their child goes to, and many pupils have a happy school life, but sometimes problems do arise. This leaflet sets out some things you can do if you are concerned about a

Inspection brought on by complaint Netmums

    https://www.netmums.com/coffeehouse/childcare-1055/childcare-providers-755/1105001-inspection-brought-complaint.html
    Nov 05, 2015 · I just wanted to highlight that cases like mine do exist and that Ofsted are under a great deal of strain when they are receiving these malicious complaints it pushes back regular inspections hence the rise in those who are awaiting their over due inspections.

Teachers complain about behaviour of Ofsted inspectors ...

    https://www.theguardian.com/education/2014/apr/20/teachers-ofsted-inspectors-investigating-plot-birmingham
    Apr 20, 2014 · Teachers complain about behaviour of Ofsted inspectors investigating 'plot' ... were really upset about and felt were nothing to do with the Ofsted inspection." ... is a need to investigate," King ...

What to expect when Ofsted receives a complaint about your ...

    https://schoolsimprovement.net/what-to-expect-when-ofsted-receives-a-complaint-about-your-school/
    Jun 06, 2018 · The simple answer is no. Some complaints relate to issues for which there are other appeal mechanisms and statutory processes. Where Ofsted may be the appropriate body, inspectors have to establish whether complaints may be indicative of wider failings, so they can investigate and take a view on whether inspection is necessary.

Malicious complaints and OFSTED. Mumsnet

    https://www.mumsnet.com/Talk/nurseries/538694-malicious-complaints-and-ofsted
    It is very hard to know what to do for the best. How did the parents take the outcome? I take it you have a complaints procedure and book to record complaints in - Ofsted will obviously ask at your next inspection anyway. Sometimes it is easier to come clean and speak to Ofsted than let them hear about if through malicious (sp?) staff or parents.



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