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Hywel Dda University Health Board is committed to ensuring staff, patients and members of the public are aware of procedures for raising any concerns they may have relating to the care and safety or treatment of vulnerable adults in any setting.
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
If at any time you think we haven't met your expectations we have a complaints procedure that you can use to make us aware of any problems. We will try to do everything we can to put things right and will analyse complaints data over time to identify further opportunities to improve our services.
Hywel Dda Public Health Team, Public Health Wales, Aberaeron Integrated Care Centre Rhiw Goch Aberaeron SA46 ODY Tel. no 01545 900 100.
Hywel Dda University Health Board provides healthcare services to a total population of around 384,000 throughout Carmarthenshire, Ceredigion and Pembrokeshire. It provides Acute, Primary, Community, Mental Health and Learning Disabilities services via General and Community Hospitals, Health Centres, GPs, Dentists, Pharmacists and Optometrists ...
Complaints about care in Wales. Complaints to the NHS for residents of other EEA states. ... Hywel Dda Health Board. Powys Teaching Health Board. ... If the provider fails to provide a complaints procedure or fails to keep to it you can raise the matter with the Healthcare Inspectorate Wales. They can be …
1. Mrs F complained about Hywel Dda Health Board (“the Health Board”) on behalf of her daughter, Miss F. Mrs F explained that in June 2011, her daughter had an operation for a gynaecological condition in a hospital managed by the Health Board (“the Hospital”). During the procedure, the Locum Gynaecological Consultant (“the Consultant”)
Hywel Dda Health Board - - Rated 2.9 based on 6 Reviews "When we first got the new Withybush hospital it was such an improvement on what we had before...2.9/5(6)
Every step in the complaints handling procedure works towards a positive outcome for all; ... Louise O'Connor, Legal/ Government Complaints Lead, Hywel Dda Health Board, "All of the training will help in all aspects of investigating an incident. The course was very informative and will aid uniformity within the team when undertaking investigations.
Louise O'Connor, Legal/ Government Complaints Lead, Hywel Dda Health Board, "All of the training will help in all aspects of investigating an incident. The course was very informative and will aid uniformity within the team when undertaking investigations. The trainer was also really good at getting the knowledge across."
Jun 08, 2012 · BBC News Navigation. Sections. ... the issue of the complaints procedure and how it was handled, and the issue of tampering with medical records. …
The commissioning decisions we enact – for example, if a particular treatment is not supported by the Health board in your area; For these complaints please contact the NHS in Wales – via the following link. If you are unsure if we can help – please do get in touch and we can direct you appropriately.
Oct 04, 2012 · Hywel Dda Health Board accepted the report. It will pay her £3,250 as an acknowledgement of the injustice she suffered due to the failings, which included an unnecessary operation, and said ...
the Health Board’s response to their claims (Appendix 2). 2.3 Parent A had submitted a written complaint to Hywel Dda University Health Board on 8 October 2013 (Appendix 3). The Health Board acknowledged receipt of the complaint on 25 October 2013 but no response was provided until 23 December
Patient Complaints Procedure. ... Hywel Dda Health Board Service, Glangwili Hospital, Camarthen, SA31 2AF. Alison Boyles is the Complaints Manager and will be your personal contact to assist you with any complaints. If your verbal complaint is not resolved to your satisfaction within 24 hours or if you complain in writing, the Complaints ...
NHS Direct Wales is a health advice and information service available 24 hours a day, every day. You can call us on 0845 46 47 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments and local health services.
Hywel Dda Health Board FREEPOST CT21/2 Haverfordwest, SA61 1BR. Tel: 01437 771279. For help with a complaint, you can contact your local health community council on: Hywel Dda Community Health Council Suite 5, 1st Floor, Ty Myrddin Carmarthen, SA31 1BT. Tel: 01646 697610. For complaints about private treatment: Health Inspectorate Wales Welsh ...
Hywel Dda University Health Board provides healthcare services to a total population of around 372,320 throughout Carmarthenshire, Ceredigion and Pembrokeshire. The Health Board provides Acute, Primary, Community, Mental Health and Learning Disabilities services via General and Community Hospitals, Health Centres, GP’s, Dentists, Pharmacists ...
at Hywel Dda University Health Board in 2018 – 2019. In three out of the four hospital inspection it was noted that staff undertook their duties in a professional, kind and sensitive manner when delivering care to patients. However, standards and comprehensive completion of …
Welcome to Swansea Bay UHB About Us. From April 1, 2019, Swansea Bay University Health Board (formerly ABMU) delivers NHS healthcare for the Swansea and Neath Port Talbot areas through our community-based services, our three main hospitals and our mental health services.
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