Leeds Nhs Trust Complaints Procedure

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PALS and Complaints - leedsth.nhs.uk

    https://www.leedsth.nhs.uk/patients-visitors/patient-and-visitor-information/patient-experience/patient-advice-and-liaison-service-pals-and-complaints/
    Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, not only by being one of the largest employers with more than 18,000 staff, but by supporting the health and well-being of the community and playing a leading role in research, education and innovation.

Leeds and York Partnership NHS Foundation Trust Complaints

    https://www.leedsandyorkpft.nhs.uk/advice-support/complaints-and-comments/
    Leeds and York Partnership NHS Foundation Trust is committed to continually improving our services and we're keen to hear what you think. Leeds and York Partnership NHS Foundation Trust is committed to continually improving our services and we're keen to hear what you think. ... Complaints Procedure. Our Trust is committed to providing an ...

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

LEEDS TEACHING HOSPITALS NHS TRUST COMPLAINTS POLICY

    https://www.leedsth.nhs.uk/assets/Uploads/d745ba904c/Complaints-Policy.pdf
    LEEDS TEACHING HOSPITALS NHS TRUST COMPLAINTS POLICY Policy Title Complaints Policy Version: Version 4.0 ... the Leeds Teaching Hospitals NHS Trust. Keywords Complaints, Concerns, PALS, Learning, ... This policy is closely aligned with the Investigation of Incidents & Complaints: Investigations Procedure. Further information is available on the ...

Policy for Handling Complaints - Leeds

    https://democracy.leeds.gov.uk/documents/s4867/Appendix%207%20-%20LTHT%20Policy%20for%20handling%20complaints.pdf
    The National Health Service (Complaints) Regulations 2004 – Statutory Instrument 2004 No. 1768 – accessible on the Depart ment of Health website Leeds Teaching Hospitals NHS Trust Complaints Procedure – available from the Patient Relations Department and Trust Intranet Leeds Teaching Hospitals NHS Trust Procedure for Handling Vexatious or

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    the NHS complaints procedure, including how to get independent help if you want to make a complaint support groups outside the NHS PALS also helps to improve the NHS by …

COMPLAINTS MANAGEMENT PROCEDURE - Leeds and York ...

    https://www.leedsandyorkpft.nhs.uk/advice-support/wp-content/uploads/sites/3/2017/04/complaints-procedure-mar17.pdf
    All complaints must be acknowledged within three working days which is the responsibility of the Complaints Team. This is a regulatory requirement. Leeds & York Partnership NHS Foundation Trust will endeavour to respond to most complaints within 30 working days unless there are reasonable circumstances which may delay the investigation for ...

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure. Making your complaint. You can complain in writing, by email or by speaking to someone in the organisation. You should make your complaint within 12 months of the incident or within 12 months of the matter coming to your ...

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care

LCH Policies and Guidelines - leedscommunityhealthcare.nhs.uk

    https://www.leedscommunityhealthcare.nhs.uk/policies-and-guidelines/
    Appraisal Policy and Procedure. Appraisal Policy and Guidance for consultants, S&S doctors and dentists ... Concerns and Complaints. ... Leeds Community Healthcare NHS Trust First Floor, Stockdale House Headingley Office Park, Victoria Road Leeds LS6 1PF. Switchboard: 0113 220 8500. Useful Links.

Mandy's story - NHS Complaints - YouTube

    https://www.youtube.com/watch?v=YB2DDs4RIqU
    Dec 16, 2015 · Listen to Mandy tell the story of her mothers treatment in hospital and how POhWER's NHS Complaints advocates provided support at a very difficult time. For more details on …

Formal Complaints - The Mid Yorkshire Hospitals NHS Trust

    https://www.midyorks.nhs.uk/formal-complaints
    Complaints always receive prompt attention and we aim to resolve as many complaints as possible by ‘local resolution’ (stage one of the Complaints Procedure). Every complaint is thoroughly investigated and treated with sensitivity and we will always remain open and honest in the response provided.

Leeds Community Healthcare NHS Trust

    https://www.leedscommunityhealthcare.nhs.uk/
    Leeds Community Healthcare NHS Trust's (LCH) official website, serving the public in Leeds and providing health services to patients.

Making a formal complaint United Lincolnshire Hospitals

    https://www.ulh.nhs.uk/patients/patient-experience/complaints/
    [email protected]. Complaints opening times are: Monday-Thursday 8:30am – 4pm and Friday 8am – 4pm. If you want to make written complaint, you can do this by writing to the Chief Executive: The Chief Executive United Lincolnshire Hospitals NHS Trust , ... Making a formal complaint ; Care Opinion ...

Contact us - Primary Care Support England

    https://pcse.england.nhs.uk/contact-us/
    Complaints. If you feel the need to complain, please email us at: [email protected]. We will respond to your feedback with a unique reference number to be used on future correspondence relating to the matter. A case handler will be assigned to your complaint who will update you on progress and contact you if we need any further information.

Complaints and Concerns Airedale NHS Foundation Trust

    http://www.airedale-trust.nhs.uk/contact-us/complaints-and-compliments/complaints/
    The Ombudsman is completely independent of both the NHS and the Government and investigates complaints not only about NHS services, but also how the complaints procedure is working. The Ombudsman is not obliged to investigate every complaint submitted and will not generally take on a case unless it has been through the full NHS complaints ...

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...



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