Legal Complaints Queensland

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Complaints about lawyers Your rights, crime and the law ...

    https://www.qld.gov.au/law/laws-regulated-industries-and-accountability/complaints-and-accountability/lawyer-complaints/complaints-about-lawyers
    Mar 27, 2018 · Complaints about lawyers. If you are using the services of a lawyer or law firm in Queensland, and you are not happy with their service, you can make a complaint. Before you make a complaint, you should talk to your lawyer first and try to resolve the issue directly. Complain to the Legal Services Commission

Complaints - Legal Services Commission

    https://www.lsc.qld.gov.au/complaints
    Complaints. The Legal Services Commissioner is the sole body authorised under the Legal Profession Act 2007 to receive and deal with complaints about lawyers, law practice employees and unlawful operators.. The following pages provide information about the types of complaints we deal with, how we handle those complaints, and how you can make a complaint.

How to make a complaint - Legal Services Commission

    https://www.lsc.qld.gov.au/complaints/how-to-make-a-complaint
    How to make a complaint. All complaints to the Legals Services Commission must be in writing. The Legal Services Commission Queensland is responsible for handling complaints against legal practitioners, law practice employees and unlawful operators in Queensland.

Lodging a complaint - Legal Aid Queensland

    http://www.legalaid.qld.gov.au/About-us/Policies-and-procedures/Grants-Handbook/What-do-we-fund/Civil-law/Consumer-protection/Lodging-a-complaint
    Preferred suppliers should refer any applicants to the Legal Aid Queensland information and advice service. In-house practitioners seeking a grant of legal assistance should electronically submit an application for aid via the Grants Online system and advise: Whether the applicant meets the merits test.

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

Complaints against Lawyers – Queensland Law Handbook Online

    https://queenslandlawhandbook.org.au/the-queensland-law-handbook/the-australian-legal-system/accessing-legal-assistance/complaints-about-lawyers/
    Dec 19, 2016 · The LSC cannot accept complaints about government legal officers unless the complaint is made by the chief executive officer of the government department or agency that employs or supervises them, the QLS, the Bar Association of Queensland or another legal practitioner. Complaints against a government legal officer should therefore be made to ...

Legal Aid Queensland - Legal Aid Queensland

    https://www.legalaid.qld.gov.au/Home
    Announcements. The Inala office will close at 3 pm on Monday, 17 February Published 17 February 2020 Townsville flood victims can still access free legal help: Legal Aid Queensland Published 12 February 2020 Last month at Legal Aid – January 2020 Published 11 February 2020 Duty lawyers available for Mackay family law sittings – 17 February 2020 Published 10 February 2020

Make a consumer complaint Your rights, crime and the law ...

    https://www.qld.gov.au/law/your-rights/consumer-rights-complaints-and-scams/make-a-consumer-complaint
    Learn about our process for consumer, business or product safety complaints. This can help you decide about the best way to make your complaint. ... If you would like to lodge a complaint about a Queensland business and cannot access the online complaint form, you can download and complete the paper complaint form (PDF,120KB) and mail it to us.

How does someone make a complaint about a solicitor ...

    https://www.qls.com.au/Knowledge_centre/Ethics/Resources/Dealing_with_the_regulatory_authority/How_does_someone_make_a_complaint_about_a_solicitor
    All complaints have to be made to the Legal Services Commission (‘LSC’) in writing. The Queensland Law Society (QLS) has power to investigate trust account matters. The QLS will refer matters to the LSC. It is up to the LSC to decide whether it prosecutes conduct matters or …

Privacy statement - Queensland Rail

    https://www.queenslandrail.com.au/aboutus/legal/privacy
    The images captured by the cameras are stored in Queensland Rail's CCTV Analysis unit, and only accessible to authorised Queensland Rail staff and the Queensland Police Service.

Developing a complaints handling policy Business Queensland

    https://www.business.qld.gov.au/running-business/consumer-laws/customer-service/complaints/policy
    A complaints handling policy gives you and your customers a clear and considered process for managing and resolving customer complaints. Developing your own policy will help you operate with confidence when customer complaints arise. Your complaints handling policy is …

Resolving a complaint — Queensland Law Society

    https://www.qls.com.au/For_the_community/You_your_solicitor/Resolving_a_complaint
    While they cannot give legal advice, the commission can help you understand the issues involved and talk to the solicitor to try to resolve the dispute. If this does not alleviate the issue, the next step is to lodge a complaint with the LSC. Complaints must be lodged in writing on the form available on the Legal Services Commission website.

Customer service and consumer laws Business Queensland

    https://www.business.qld.gov.au/running-business/consumer-laws
    Customer service and consumer laws. Learn about customer service, managing customer complaints, improving service, collecting and storing customer information, and consumer law.

Complaints management - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/improve-public-administration/public-administration-resources/complaints-management
    A CMS is a step-by-step way of receiving, recording, processing, responding to and reporting on complaints and using them to improve systems, decision-making and service delivery. The core components of a CMS are the organisation's complaints management policy and procedures, complaints database or recording system and other resources.

Home - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/
    The Queensland Ombudsman is an independent body that aims to improve public administration in Queensland. The Office investigates complaints about state government agencies, local councils, (including state schools and TAFE), and public universities. Our complaints assessment and investigation service is free and independent.

Legal - Current staff - University of Queensland

    https://staff.uq.edu.au/information-and-services/legal-risk-management-governance/legal
    Oct 29, 2019 · Legal, risk and governance. Legal. Standard agreements; Legal fact sheets; Legal capability training; Governance, planning and reporting; Risk management and compliance; Insurance; Internal auditing; Complaints and grievances; Procurement; Conflict of interest; Communications and marketing; Community and events; Research, teaching and student ...

Complaints - worksafe.qld.gov.au - WorkSafe Queensland

    https://www.worksafe.qld.gov.au/contact-us/complaints
    Apr 21, 2017 · All written complaints for Workplace Health and Safety Queensland, Electrical Safety Office, and Workers' Compensation Regulator are managed in accordance with the OIR Customer complaints management policy(PDF, 572.3 KB).

Complaints about Queensland Corrective Services

    http://plsqld.com/wp-content/uploads/2019/04/Complaints-about-QCS-Apr-2019.pdf
    Complaints about Queensland Corrective Services This fact sheet provides information about some of the different agencies that will accept complaints about Queensland Corrective Services (QCS) and what types of matters they can investigate. By complaining to the most suitable agency from the outset, a faster outcome may be achieved.

Complaints - Early Childhood Education and Care

    https://earlychildhood.qld.gov.au/contact-us/complaints
    What complaints can the department investigate or not investigate? The department may only investigate complaints that relate to the legal requirements of the National Law or the ECS Act. This includes complaints about educator qualifications, educator-to-child ratios, children’s supervision, and matters that impact on the health, safety and ...



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