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https://www.huffpost.com/entry/liat-complaint-letter-arthur-hicks-branson_n_3529385
Jul 01, 2013 · LIAT is a Caribbean airline with destinations primarily in the Lesser Antilles, and according to the less-than-pleased passenger Arthur Hicks, with a circuitous route map. Originally published in April 2013, the letter gained momentum online after Branson tweeted his more than 3 million followers in June, "How to write a complaint letter ...
https://www.virgin.com/richard-branson/how-to-write-a-complaint-letter
Jun 10, 2013 · Having once received what many regard as the world's best complaint letter, I was tickled to see another brilliant note to a different airline. I phoned the customer who wrote the above note to apologise and thank him for his letter after he experienced a less than perfect culinary experience on board one of our planes.
https://www.caribjournal.com/2013/07/08/liat-responds-to-richard-branson/
Above: a LIAT plane. By Alexander Britell. LIAT has issued a response to Sir Richard Branson, a week after the Caribbean airline rose to international notoriety when Branson tweeted a complaint ...
https://www.antiguaobserver.com/hurst-sir-richard-branson-interested-in-investing-in-liat/
May 03, 2019 · The Cabinet of Antigua and Barbuda has indicated that the British entrepreneurial magnate, Sir Richard Branson – of Virgin Atlantic fame – has …
https://simpleflying.com/virgin-atlantic-liat/
May 06, 2019 · The government of Antigua and Barbuda is carefully considering Sir Richard Branson’s proposal of a $7m investment in the Caribbean airline LIAT. The Virgin Atlantic boss is thought to be keen to save the 63-year-old carrier from collapse. Branson is also rumoured to expect LIAT to become a profitable enterprise.Author: Nick John Whittle
https://www.newsmax.com/TheWire/complaint-letter-liat-branson/2013/07/01/id/512866/
Craft an airline complaint letter as clever as Arthur Hicks, you may get a surprise phone call from Virgin Group founder Richard Branson himself. The British Virgin Islands Beacon published a complaint letter April 17 from Arthur Hicks, about his experience on LIAT (Leeward Islands Air Transport) Airline. LIAT is based in Antigua and flies to ...
https://www.smartertravel.com/richard-branson-loves-this-hilarious-complaint-letter/
Jul 02, 2013 · The complaint that got the attention of the founder of Virgin Group is a very sarcastic open letter to LIAT, a small Caribbean airline that has an alliance with Virgin.Here it is, in full: Dear ...Author: Caroline Costello
http://www.dearcustomerrelations.com/2013/07/an-open-letter-to-liat-the-caribbean-airline/
This short but brilliant letter to LIAT Caribbean Airlines is going viral across the planet at the moment after it was tweeted by Sir Richard Branson (the recipient of the hilarious Virgin Complaint Letter featured on the ‘Best Ever Complaints’ page which was the previous holder …
https://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html
Oct 25, 2019 · Virgin: the world's best passenger complaint letter? Here we reproduce a complaint letter sent to Sir Richard Branson, which is currently being emailed globally and is …
http://www.virginislandsnewsonline.com/en/news/liat-responds-to-richard-branson
The company released a pair of videos on Monday, with one addressing the complaint and the other specifically addressing Branson. In the latter, Leesa Parris-Rudder, LIAT’s director for commercial and customer experience, thanked Branson for “putting LIAT, the Caribbean airline, on the world stage,” and challenging him to a race to Necker Island, the private island Branson owns in the ...
https://www.caribjournal.com/2013/07/03/richard-branson-helps-liat-complaint-letter-go-viral/
The move comes about four years after a similar complaint letter about Branson’s own Virgin Atlantic (which Branson referenced in his piece on Virgin.com) that was considered by many to be the ...
https://www.foxnews.com/travel/caribbean-airline-gets-hilarious-complaint-letter-that-catches-eye-of-richard-branson
Branson, in a post to his more than 3 million Twitter followers, said that he was "tickled" to see another "brilliant note." "How to write a complaint letter -- read this hilarious note from a ...
https://www.cnn.com/travel/article/airline-complaint-letter/index.html
The sarcastic open letter to LIAT Airlines first appeared in The BVI Beacon, a newspaper in the British Virgin Islands, in April, but caught Branson's attention last week.
https://www.telegraph.co.uk/travel/news/Richard-Branson-sings-praises-of-new-complaint-letter/
Jul 01, 2013 · Sir Richard Branson has praised an irate airline passenger for writing a “hilarious” complaint letter to the Caribbean airline LIAT.
https://en.wikipedia.org/wiki/Leeward_Islands_Air_Transport
LIAT (1974) Ltd, formally known as Leeward Islands Air Transport or LIAT, is an airline headquartered in Antigua.It operates high-frequency inter-island scheduled services serving 15 destinations in the Caribbean.The airline's main base is V.C. Bird International Airport, Antigua and Barbuda, with a base at Grantley Adams International Airport, Barbados.Commenced operations: 20 October 1974
https://barbadosunderground.net/2013/07/08/liat-reponds-to-virgin-is-this-a-joke/comment-page-2/
In the first video, LIAT’s director for commercial and customer experience Leeasa Parris-Rudder thanked Branson for “putting LIAT, the Caribbean airline, on the world stage,” and challenged him to a race. But the attempt to leverage the huge global attention received from the …
https://abcnews.go.com/Travel/hilarious-airline-complaint-letter-making-internet-rounds/story?id=19541948
Jul 01, 2013 · Sir Richard Branson found humor in a complaint letter to LIAT Airlines. Getty Images July 1, 2013— -- Most airline complaint letters are so filled with rage and tales of woe, it's hard to see ...
https://www.iwnsvg.com/2013/07/08/liat-tells-writer-of-letter-that-went-viral-try-us-again/
Jul 09, 2013 · LIAT’s has responded to a customer complaint that went viral after owner of Virgin airline, Sir Richard Branson, tweeted it last month. LIAT passenger, Arthur Hicks, wrote the complaint letter — “Open letter to LIAT” — which was originally published in BVI Beacon in April. The letter went viral and attracted regional an international media attention after Sir Richard tweeted it to ...
https://www.iwnsvg.com/2013/07/12/liat-handled-response-to-complaint-letter-quite-well-gonsalves/
Jul 12, 2013 · After negative feedback, LIAT this week pulled two video responses to a customer complaint highlighted by Virgin Atlantic owner, Sir Richard Branson, less than 24 hours after the videos were published on YouTube.
https://www.antiguaobserver.com/liat-withdraws-videos-after-negative-feedback/
LIAT opted to pull a pair of videos, which it released on Monday in response to the complaint letter brought to light by Virgin Atlantic owner Sir Richard Branson, after negative feedback.
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