Local Government Ombudsman Complaints Procedure

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How to Complain - Local Government and Social Care Ombudsman

    https://www.lgo.org.uk/make-a-complaint
    Local Government & Social Care Ombudsman. View Menu View Search View Display Options Home; How to Complain; How to Complain ... You should go through all stages of their complaints procedure. See our Top tips for making a complaint. 2. Complain to us ... More information on how the complaints process works. What we can and cannot look at.

Home - Local Government and Social Care Ombudsman

    https://www.lgo.org.uk/
    The Local Government and Social Care Ombudsman, We are the final stage for complaints about councils, all adult social care providers (including care homes and home care agencies) and some other organisations providing local public services. We are a free service. We investigate complaints in a fair and independent way - we do not take sides.

Local Government and Social Care Ombudsman - Wikipedia

    https://en.wikipedia.org/wiki/Local_Government_and_Social_Care_Ombudsman
    The Local Government and Social Care Ombudsman, formerly the Local Government Ombudsman (LGO) is a service that investigates complaints from the public about councils and some other bodies providing public services in England. It also investigates complaints about registered adult social care providers. It is the last stage of the complaints process, for people who have given the council or ...

Local government - NSW Ombudsman

    https://www.ombo.nsw.gov.au/what-we-do/our-work/local-government
    Local government. Many of the everyday services we all rely on are provided by local councils. We have been overseeing complaints about councils for over 35 years, and in that time we have developed a good understanding of the unique issues and challenges of local government.

Local Government and Social Care Ombudsman - GOV.UK

    https://www.gov.uk/government/organisations/local-government-ombudsman
    The Local Government and Social Care Ombudsman (LGSCO) looks at complaints about councils and some other authorities and organisations, including education admissions appeal panels and adult ...

Complaining to an ombudsman - Citizens Advice

    https://www.citizensadvice.org.uk/consumer/get-more-help/how-to-use-an-ombudsman-in-england/
    Sep 25, 2019 · the Local Government and Social Care Ombudsman investigates complaints about local councils, care homes and some other organisations providing local public services; the Housing Ombudsman can help if you're a tenant or leaseholder and you have a dispute with your landlord if they are a social landlord or a voluntary member of their scheme

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    Complaints If you think you’ve been treated wrongly by a Victorian public organisation, we can see if your problem can be fixed. ... Victorian government departments eg. Department of Health and Human Services; ... The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their ...

Complaints Ombudsman South Australia

    https://www.ombudsman.sa.gov.au/complaints/
    Ombudsman SA may conduct investigations to determine whether the process was reasonable and fair, and that the decision is not unreasonable or unlawful. If we detect a problem, we may make recommendations to correct the problem. This can involve reviewing a decision, changing a procedure, or some other appropriate remedy.

Complaints procedure - Folkestone & Hythe District Council

    https://www.folkestone-hythe.gov.uk/your-council/council-information/make-a-complaint-or-compliment/complaints-procedure
    Local Government Ombudsman. If after having followed our complaints process you are still unhappy with the response you have received, you can contact the Local Government Ombudsman, an independent service set up by the Government to investigate complaints about most council matters.

How to complain about a public service SPSO

    https://www.spso.org.uk/how-to-complain-about-public-service
    Most public services in Scotland follow a two-stage complaints procedure. You can find details of the organisation’s complaints procedure on their website, or by contacting them directly. We recommend that you always check with the organisation to find out what their complaints procedure is, because there are some exceptions to the two-stage complaints procedure.

Formal Complaint / Local Government Ombudsman – What is ...

    https://planningaid.zendesk.com/hc/en-us/articles/203218142-Formal-Complaint-Local-Government-Ombudsman
    Generally local authorities try and resolve complaints as soon as possible and you have a good chance of getting resolution, but if you do not consider your complaint has been dealt with satisfactorily you can then take your complaint on to the Local Government Ombudsman.

How we deal with complaints - ombudsman.org.uk

    https://www.ombudsman.org.uk/making-complaint/how-we-deal-complaints
    Here you can find out what happens when we first receive your complaint, how we decide if we can investigate it and what to expect if we do. To find out more about any of the steps in our process, follow the links below, download our simple guide How we look into complaints (PDF 195KB) or …

Public Services Ombudsman for Wales

    https://www.ombudsman.wales/
    Nick Bennett, Public Services Ombudsman for Wales By investigating complaints, we aim to put things right for service users and contribute to improving public service delivery and standards in public life.

Making a complaint Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint
    Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)

The Local Government Ombudsman

    https://researchbriefings.files.parliament.uk/documents/SN04117/SN04117.pdf
    The 1974 Act explicitly allowed the Local Government Ombudsman a good deal of discretion in deciding whether a matter should be investigated and how. Amendments made by the . Local Government and Public Involvement in Health Act 2007 confirmed that position in respect of cases coming before the Ombudsman from 1 April 2008. New section 24A states:

The Local Government Ombudsman - Citizens Advice

    https://www.citizensadvice.org.uk/Global/Migrated_Documents/advisernet/04500101-e-the-local-government-ombudsman-in-england-pdf-2.pdf
    The Local Government Ombudsman Adviceline 0845 602 1983 www.lgo.org.uk The following information is intended as general guidance for advisers. If you are in any doubt about whether the Local Government Ombudsman may consider a complaint please telephone us. A …

Customer Feedback/Complaints Procedure Department of ...

    https://www.housing.gov.ie/corporate/customer-service/feedback-complaints/customer-feedbackcomplaints-procedure
    Customer Feedback/Complaints Procedure. ... Department of Housing, Planning and Local Government, Communications Unit, Custom House, Dublin D01 W6X0. ... By law the Ombudsman can investigate complaints about any of our administrative actions or procedures as well as delays or inaction in your dealings with us. The Ombudsman provides a free ...

Complaints procedure - Spelthorne Borough Council

    https://www.spelthorne.gov.uk/article/16561/Complaints-procedure
    If this is the case, you can contact the Local Government and Social Care Ombudsman or the Housing Ombudsman who will consider your complaint and investigate, if appropriate. The LGSO and HO will not normally consider any appeal until a complaint has been through the …



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