London Ambulance Service Complaints Procedure

We collected information about London Ambulance Service Complaints Procedure for you. There are links where you can find everything you need to know about London Ambulance Service Complaints Procedure.


Enquiries, feedback and complaints - London Ambulance ...

    https://www.londonambulance.nhs.uk/talking-with-us/enquiries-feedback-complaints/
    The service is free for everyone. To take a complaint to the Ombudsman, go to www.ombudsman.org.uk/making-complaint or call the helpline 0345 015 4033. It is important you make your complaint as soon as you receive our final response as there are time limits for the Ombudsman to look into complaints.

Complaints and Feedback Procedure (TP004) - London ...

    https://www.londonambulance.nhs.uk/document-search/complaints-and-feedback-procedure-tp004/
    LONDON AMBULANCE SERVICE NHS TRUST, PATIENT EXPERIENCES DEPARTMENT, Units 1 & 2 Datapoint Business Centre 6 South Crescent London E16 4TL TELEPHONE: 020 3069 0240 Fax: 020 3069 0239. Ref. TP004. Title: Complaints and Feedback Policy and Procedure. Page 20 of 27 Appendix 2 – Ethnicity Monitoring Form. LAS Equalities Monitoring Form Ref:

Talking with us - London Ambulance Service NHS Trust

    https://www.londonambulance.nhs.uk/talking-with-us/
    London Ambulance Service NHS Trust Units 1&2 Datapoint Business Centre 6 South Crescent London E16 4TL. Our Patient Experiences Department is your first point of contact if you have any comments, feedback or complaints about the service you have received from us.

Habitual or vexatious complainants or enquirers procedure ...

    https://www.londonambulance.nhs.uk/document-search/habitual-or-vexatious-complainants-or-enquirers-procedure/
    All feedback mechanisms managed by the London Ambulance Service NHS Trust (LAS) are processed in accordance the relevant NHS and Trust procedures. 4. Responsibilities ... usual complaints management procedures would appear appropriate. Ref. TP/016. Title: Habitual or Vexatious Complainants or Enquirers Procedure.

How we are funded London's Air Ambulance

    https://www.londonsairambulance.org.uk/about-us/how-we-are-funded
    London Ambulance Service employs and remunerates our charity’s paramedics, who typically join us for one-year secondments. Barts Health NHS Trust employs and remunerates the registrars, who typically join us for six month secondments, and the consultants who are permanently associated with the service. They also provide direct financial support in the form of a monthly grant and the helipad facilities at The Royal London Hospital required …

Complaints - eastamb.nhs.uk

    https://www.eastamb.nhs.uk/contact-us/complaints.htm
    If you have any questions about whether the Ombudsman will be able to help you, you can contact the Parliamentary and Health Service Ombudsman, by visiting their website www.ombudsman.org.uk/make-a-complaint and completing their online complaints form or telephone 0345 015 4033, 8.30am – 5.30pm Monday – Friday.

Managing the conveyance of patients policy and procedure ...

    https://www.londonambulance.nhs.uk/document-search/managing-the-conveyance-of-patients-policy-and-procedure/
    The London Ambulance Service NHS Trust (LAS) attends a diverse range of patients, often in unique and demanding circumstances. This procedure aims to capture the entire patient journey from the point a resource arrives on scene to the point of discharge from ambulance service care. The actions we …

South East Coast Ambulance Service Concerns and Complaints

    http://www.secamb.nhs.uk/contact_us/raise_a_concern.aspx
    South East Coast Ambulance Service NHS Foundation Trust Nexus House 4 Gatwick Road Crawley RH10 9BG. Tel: 0300 1239 242. Email: [email protected]. Text/SMS only - 07824 625370. If you would like help in making your complaint, you can contact a local advocacy service who will be able to assist you. Their service is free, independent and confidential.

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Everyone who provides an NHS service in England must have their own complaints procedure. You can often find information in waiting rooms, at reception, on the service provider's website, or by asking a member of staff.

Formal Complaints – West Midlands Ambulance Service ...

    https://wmas.nhs.uk/contact/formal-complaints/
    If you are unhappy with the service you have received from West Midlands Ambulance Service NHS Foundation Trust and you feel PALS cannot help, you are entitled to make a formal complaint. A complaint can be made by a patient or person affected, or likely to be affected, by the service delivered by the Ambulance Service or by someone acting on behalf of the patient or person with their written …

Complaints, Concerns and Comments - North East Ambulance ...

    https://www.neas.nhs.uk/get-involved/involvement-opportunities/complaints,-concerns-and-comments.aspx
    Our Complaints Department is the first point of contact if you wish to make a complaint, highlight a concern, or have any comments about the service or treatment you have received from us. You can contact us by filling in the form on-line, or by letter, telephone, or in person.

Patient experience East Midlands Ambulance Service NHS Trust

    https://www.emas.nhs.uk/your-service/patient-experience/
    Patient Advice and Liaison Service . Our PALS team is a confidential listening and support service. Our advisers can give immediate advice on how to resolve your concerns. A concern raised through PALS is an informal way of raising a concern. Please be assured that all concerns are taken seriously and thoroughly investigated. Formal complaints

London Ambulance Service Headquarters, Waterloo Road

    https://www.london-se1.co.uk/places/london-ambulance-service
    Oct 16, 2019 · Forum discussions about London Ambulance Service. The London Ambulance Service is at London Bridge train station today (3 June) between 2.30-6pm to show commuters how to do emergency CPR and to save a life using a defibrillator

Welcome to SWASFT

    https://www.swast.nhs.uk/welcome/get-in-touch/contact-information-1
    South Western Ambulance Charity. The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust.

Please Tell Us What You Think Yorkshire Ambulance Service

    https://www.yas.nhs.uk/contact-us/please-tell-us-what-you-think/
    London SW1P 4QP. Tel: 0345 015 4033 www.ombudsman.org.uk. NHS Complaints Independent Advocacy Service. Independent Advocacy Services are available to provide support for people making, or thinking of making, a complaint about their NHS care or treatment. ... Yorkshire Ambulance Service covers almost 6,000 square miles of varied terrain, from ...

NHS Complaints Advocacy POhWER

    https://www.pohwer.net/nhs-complaints-advocacy
    The NHS Complaints Process You can use the complaints process to complain about any NHS funded treatment including care provided by NHS hospitals, GPs, ambulance services, district nurses and mental health services. You can also use the process to complain about a dentist, a pharmacist or an optician if they provided NHS care.

South East Coast Ambulance Service New Trust Policies ...

    http://www.secamb.nhs.uk/about_us/news/2016/new_trust_policies_and_procedu.aspx
    GRIEVANCE POLICY & PROCEDURE. The policy and procedure sets out the framework within which any concerns, problems or complaints raised by employees will be addressed and resolved in a fair, consistent and timely manner as near as possible to the point of origin. The process is simplified and now has a specific appeal stage.

How to Make a Complaint Northern Ireland Ambulance ...

    http://www.nias.hscni.net/about-the-trust/how-to-make-a-complaint/
    You can complain about the services, treatment and care provided to you by the Northern Ireland Ambulance Service. How to Complain. Tell the person you dealing with that you are not satisfied so that, if possible, the problem can be sorted out straight away. ... Complaints Leaflets. Complaints Procedure Consent Form (37 KiB) Complaints Leaflet ...

REASONS - assets.publishing.service.gov.uk

    https://assets.publishing.service.gov.uk/media/5e3419d8e5274a08f0fec3c3/Mr_N_Madari_v_London_Ambulance_Service_NHS_Trust_-_3200007.2019_-_Reasons.pdf
    complaints, the cogency of the evidence is unlikely to be affected by a delay of 35 days, such a delay, in itself, does not present a particular prejudice to the respondent. The respondent had not failed to cooperate with any requests for information, so there is no criticism of the London Ambulance Service …

Scottish Ambulance Service - Making a complaint

    http://www.scottishambulance.com/TheService/complaint.aspx
    The Scottish Ambulance Service will consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. We are working in partnership with the Scottish Government and the Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.



Searching for London Ambulance Service Complaints Procedure information?

To find needed information please click on the links to visit sites with more detailed data.

Related Complaint Info