Lothian Buses Complaints

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Customer Services – Lothian Buses

    https://www.lothianbuses.com/customer-services/
    Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. NightBus – Our night buses run from midnight until the early hours to get you home.

Lothian Buses – Local bus services in and around Edinburgh

    https://www.lothianbuses.com/
    Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. NightBus – Our night buses run from midnight until the early hours to get you home.

Making a Complaint - nhslothian.scot

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If you would like to make a complaint about the service that you have received, please contact the NHS Lothian Patient Experience Team. You can do this via a number of routes, including: In writing; By telephone; By email; Face to face; The information that you provide here is part of the formal complaints process and can help us:

Lothian Buses - Reviews Facebook

    https://www.facebook.com/lothianbuses/reviews
    Lothian Buses, Edinburgh, United Kingdom. 47,937 likes · 660 talking about this · 3,916 were here. Keeping you moving in Edinburgh and Lothians 24 hours a …3.3/5(1.2K)

Lothian Buses Reviews Read Customer Service Reviews of ...

    https://uk.trustpilot.com/review/lothianbuses.com
    Just thought I’d write a positive review for Lothian buses. Being someone who grew up in the 50’s and 60’s with the SMT cavalier attitude to the travelling public, Lothian buses have a fantastic service throughout the Lothians. Tracking app., trackers at bus stops, …

West Lothian Council - Complaints

    https://www.westlothian.gov.uk/complaints
    West Lothian Council is committed to providing high-quality customer services. We value complaints and use the information from them to help us improve our services. If something goes wrong or you are dissatisfied with our services, please tell us.

Petition · Petition Lothian Buses to re-record ...

    https://www.change.org/p/lothian-buses-petition-lothian-buses-to-re-record-mispronunciation-of-historical-edinburgh-names?recruited_by_id=bf603780-fe20-11e4-a98a-dfc2ebb4919d
    Please sign this petition to strongly urge Lothian Buses to change these recordings (and follow in the footsteps of LNER who recently responded to Scottish passenger complaints to change their recordings-link below) and keep alive the local pronunciation of these historical place names.

Lothian Buses - 17 Photos & 51 Reviews - Buses - 55 ...

    https://www.yelp.com/biz/lothian-buses-edinburgh-2?start=20
    Lothian buses provide a frequent bus service within the city of Edinburgh and its environs, particularly in East Lothian. There are two main hubs for buses - the main one being Princes Street and a secondary one at the foot of Leith Walk. You can get to most places by changing buses at these hubs.4/5(51)

Lothian Buses - 17 Photos & 51 Reviews - Buses - 55 ...

    https://www.yelp.com/biz/lothian-buses-edinburgh-2
    51 reviews of Lothian Buses "Coming from the U.S., Edinburgh's public bus system is something we can only dream about. Lothian has amazing routes, predictable service, an easy ticketing system, courteous drivers, modern double-decker vehicles, and…4/5(51)

Edinburgh Lothian Buses strike: Council HR official to ...

    https://www.edinburghnews.scotsman.com/news/traffic-and-travel/edinburgh-lothian-buses-strike-council-hr-official-oversee-bullying-investigations-543188
    A city council official will be drafted into Lothian Buses to oversee complaints of “behaviours and trust” with management, if drivers back a new deal to avert strike action on Friday.

Lothian Country – Lothian Country

    https://lothiancountry.co.uk/
    Lothian Country is part of the Lothian Buses network – which means that when you use a Ridacard you have access to over 70 bus routes including Airlink & Skylink throughout Edinburgh and the Lothians. Latest News. Network change to take effect from Sunday 29 March February 17, 2020.

Contact us First Bus

    https://www.firstgroup.com/about-us/contact-us
    Facts and stats. Did you know... News. Read First Bus news or select your local area for news and service updates. Keep me updated. Don't miss out. Register your details if …

Bus complaints - transport.gov.scot

    https://www.transport.gov.scot/public-transport/buses/bus-complaints/
    If you have a complaint about buses in Scotland, in the first instance you should raise your complaint with the operator in question. Their complaints procedure will be published on their website. If you do not receive a response to your satisfaction then you can raise your concerns with Bus Users Scotland. Bus Users Scotland’s remit includes:

Lothian Buses - Statement regarding recent Social Media ...

    https://www.facebook.com/lothianbuses/posts/10155677152883447
    Statement regarding recent Social Media coverage: Following the recent widespread coverage of an incident involving one of our drivers we have conducted a thorough investigation using both CCTV footage and audio recording from the vehicle, together with a full statement from the driver concerned.

Careers – Lothian Buses

    https://careers.lothianbuses.com/privacy
    Lothian City Buses – We operate over 50 regular services with plenty of connections across the network. Airport Buses – We run four services connecting the City Centre, North Edinburgh and West Edinburgh with the airport. NightBus – Our night buses run from midnight until the early hours to get you home.

Edinburgh Lothian Buses strike: everything we know so far ...

    https://www.edinburghnews.scotsman.com/news/traffic-and-travel/edinburgh-lothian-buses-strike-everything-we-know-so-far-543133
    If drivers back the new deal, an independent HR officer from the city council will be drafted into Lothian Buses to oversee complaints of "behaviours and trust" with management, and to supervise ...

Not Lothian Buses (@NotLothianBuses) Twitter

    https://twitter.com/NotLothianBuses
    The latest Tweets from Not Lothian Buses (@NotLothianBuses). Sporadic updates on what isn't happening with Edinburgh's award-winning bus services. EdinburghFollowers: 1.4K

Dealing with complaints - Lothian Pension Fund

    http://www.edinburgh.gov.uk/lpf1/info/53/complaints/40/dealing_with_complaints/7
    We monitor the levels of complaints we receive on a monthly basis and we will always learn from these and improve the service we provide. Lean methodology is used to drive ongoing efficiencies in service delivery, together with Customer Journey Mapping, an approach within Customer Service Excellence (CSE) to tailor our services to meet the ...Author: Pamela Bruce

Lothian Buses studiously ignoring complaints about signs ...

    https://www.reddit.com/r/Edinburgh/comments/6hoojs/lothian_buses_studiously_ignoring_complaints/
    Lothian buses have been studiously ignoring complaints forever. Have put in several over the last few years, I get the same copy paste response every single time and have yet …



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