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https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Where-can-I-make-a-formal-complaint/td-p/1139578
You can write to Verizon via snail mail, not email. But there's a 14 day return policy with every sale, not 30 so that's probably the crux of your issue 0 Likes
https://community.verizonwireless.com/t5/Verizon-Wireless-Services/how-do-I-make-a-formal-complaint/td-p/981521
Nov 19, 2016 · I have been online for an hour just trying to find a place to make a complaint its not clear how to handle that, So here it is! We are new to Verizon and got phones and a plan a few months ago. My husband has Droid Turbo 2 that had stopped charging, not altogether, you would have to sit it just ...
https://bizfluent.com/how-6924541-send-complaint-verizon.html
Click "Contact Us" at the bottom of the screen on the Verizon Wireless homepage. Select the method by which you would like to file your complaint. These options include email, call or postal mail. Enter the zip code for your address to find your mailing location if filing your complaint by mail.
https://community.verizonwireless.com/t5/Verizon-Wireless-Services/How-do-I-make-a-formal-complaint-with-verison/td-p/1011872
If you have a 3 year old phone and have the option for Verizon to send you a no charge replacement, I am guessing you have insurance with extended warranty. Since your post is dated August 12 and states you visited the store 'yesterday' I am guessing that was on Friday August 11.
https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Where-Do-I-Post-My-Formal-Complaint/td-p/1055851
I am writing to make a formal complaint against Verizon Wireless. Over the past 3 days I have had the worst experience with Verizon. The lack of knowledge from call center employees and the professionalism I witnessed at the physical store has caused me to consider other wireless providers.
https://forums.verizon.com/t5/Fios-Internet/How-to-file-a-complaint/td-p/862383
Mar 27, 2018 · Verizon are the worst. Customer service is horrible. They make you wait for hours to speak to someone. My service was cut off and my bills is up to date, and I still have to wait 3 days for someone to come and service me. I threatning to cancel my service and the representive told me to please not cancel,...
https://www.verizonwireless.com/dam/support/pdf/Notice_of_Dispute.pdf
Completed forms should be sent by email to [email protected] or you can mail to: Verizon Wireless HQ Dispute Resolution Manager One Verizon Way, VC52N061, Basking Ridge, NJ 07920-1097. A VZW representative will respond to you in writing within 30 days of receiving this form.
https://www.reddit.com/r/verizon/comments/99hjj9/how_to_file_a_formal_complaint_against_verizon/
Verizon falsely sold me into a plan that they now will not honor and are falsely charging me for increases I did not want in the first place. I want to file a formal complaint, or whatever is possible, for Verizon not honoring their contract with me.
https://myradvocate.com/6%20Ways%20to%20Make%20a%20Claim%20Against%20Verizon%20Wireless
6 Ways to Make a Claim Against Verizon Wireless Want to Make your voice heard? Or Make them Pay? We break down your options. So you have a complaint against Verizon Wireless’s service—maybe they’re overcharging you, or a salesperson misled you, or their service isn’t what they promised.
https://forums.verizon.com/t5/Fios-Internet/How-to-file-a-complaint-with-Verizon-customer-service/td-p/353391/page/2
Dec 06, 2011 · Verizon had made it impossible to file a complaint, except with government agencies or the BBB. It takes 10 minutes to figure out how to get to a live person anyway--and another 10 to actually get that person on the phone.
https://www.bbb.org/us/ny/new-york/profile/telecommunications/verizon-communications-0121-411
A technician came out without equipment and said this is not VOIP and is a copper line he had no equipment to find or fix. Verizon scheduled dec ** for repair it did not happen. Contacted State Utility Commission. Woman said she would try to get it repaired.
https://community.verizonwireless.com/t5/Verizon-Wireless-Services/Wanting-to-file-a-complaint-about-an-employee-at-local-store/td-p/988814
My girlfriend and i went to our local Verizon store in Fuquay Varina to look at upgrading her phone since her contract is up on Jan. 18th, 2017. We had been online looking at phones where the Verizon website was prompting us to upgrade. We would get past selecting a phone, a plan, etc. and the websi...
https://www.fcc.gov/consumers/guides/filing-informal-complaint
The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that the FCC regulates. Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process.
https://consumercomplaints.fcc.gov/hc/en-us
File a complaint If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint.
https://consumerist.com/2013/03/06/how-i-straightened-out-a-verizon-fios-mess-with-a-single-e-mail/
How I Straightened Out A Verizon FiOS Mess With A Single E-Mail ... Here you can find 12 years worth of articles on everything from how to avoid dodgy scams to writing an effective complaint letter.
https://www.theverge.com/2017/8/9/16114530/net-neutrality-crusade-against-verizon-alex-nguyen-fcc
Aug 09, 2017 · As net neutrality dies, one man wants to make Verizon pay for its sins New, 82 comments Alex Nguyen filed the only formal net neutrality complaint, and he’s still waiting for an answerAuthor: Jacob Kastrenakes
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