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https://www.consumer.org.nz/articles/making-a-complaint
Sep 30, 2011 · Step one is to know your rights. If your complaint is about faulty goods or services then you will probably be able to use the Consumer Guarantees Act.If you have been misled or deceived by advertising or claims made by a trader or professional, then the Fair Trading Act is likely to be your source of legal protection
https://www.govt.nz/browse/consumer-rights-and-complaints/consumer-rights-and-complaints/consumer-complaints-know-your-rights/
Sep 13, 2019 · Your rights when making a consumer complaint. You have the right to complain if something you’ve bought doesn’t work, a service hasn't achieved the result that was agreed, something hasn't been delivered on time, or you've been misled by an advert.
https://comcom.govt.nz/make-a-complaint
Make a complaint. If you think a business or person is not complying with one of the laws we enforce, you can make a complaint to us. Make a complaint now Alternatively you can call us on 0800 943 600 or email [email protected].
https://www.consumerprotection.govt.nz/general-help/how-to-complain/
Tips to help you make a successful complaint about a faulty product or service. Take your complaint further If you can't agree a solution with a seller or supplier, options include mediation, district...
https://www.consumer.org.nz/articles/letters-about-services
Use these draft letters as a guide when you need to put your complaint about services in writing. Email templates – how to make a complaint about a service - Consumer NZ Search
https://www.consumerprotection.govt.nz/general-help/how-to-complain/prepare-to-complain/
Make sure you have a valid reason to complain. Consumer law doesn't apply if you caused the damage or lost an item. If it is a valid complaint, it helps if you: can prove purchase details; have been using the product or service as intended; Check you have a case
https://www.govt.nz/browse/consumer-rights-and-complaints
Your rights when making a consumer complaint. You have the right to complain if something you’ve bought doesn’t work, a service hasn't achieved the result that was agreed, something hasn't been delivered on time, or you've been misled by an advert. Your rights even if you don't have a warranty. Even if your warranty has run out, you still ...
https://comcom.govt.nz/make-a-complaint/complaint-process
We assess every complaint we receive, but we are unable to investigate all of them. Our focus is to make sure New Zealand markets work well and consumers and businesses are confident when buying or selling goods and services. This means that we tend to be most interested in the issues causing widespread harm to New Zealanders.
https://www.ea.govt.nz/consumers/i-want-to-make-a-complaint/
Make the complaint directly to your power company. Make sure you use the word ‘complaint’ when you call or send an email. The power company generally has 20 working days to resolve the complaint. Make the complaint directly to your power company. When you call them or send an email, specify that you think they have breached the Code.
https://www.pgdb.co.nz/consumer/make-a-complaint/
The complaint will then be reviewed and the Registrar will decide whether the complaint is something the Board can consider, meaning it is a disciplinary offence of the type we cover, and it is not frivolous or vexatious. If the complaint does not meet the criteria for an …
https://www.health.govt.nz/about-ministry/contact-us/complaints-about-health-and-disability-service
If you’re not happy about a health and disability service, you can make a complaint. Complaints about a health and disability service Ministry of Health NZ Skip to main content
https://www.nzta.govt.nz/contact-us/complaints/
The NZ Transport Agency complaints process: You can give us complaints through any Transport Agency contact point. If you've made a complaint the person most able to help will get in touch within two working days of the complaint being received.
https://www.mpi.govt.nz/food-safety/food-safety-for-consumers/food-complaints/
The Ministry for Primary Industries (MPI) works with local councils to help ensure food for sale to consumers is safe, correctly labelled, and suitable for its intended use. If you have a concern about a food product or a food business you can make a complaint, or seek advice from MPI or a local council.
https://www.canstarblue.co.nz/energy/electricity-provider-complaints/
If a consumer decides to make a formal complaint, they should familiarise themselves with the correct procedures for doing so – and, by following these procedures, give themselves every opportunity for a positive and speedy outcome. ... (Code) is a set of rules that govern New Zealand’s electricity industry. The code provides duties and ...
https://healthcomplaints.co.nz/
How We Can Help. We are a group of trained, professional and approachable people who provide a FREE and CONFIDENTIAL service for consumers who are concerned about the Health Care they have received or feel they may need to make a medical complaint.. Please call us on Freephone 0800 801 482 to contact someone Local to you.. The area covered by the Health Consumer Services Trust is shown …
https://www.hdc.org.nz/disability/making-a-complaint/
If you want help to make a complaint, you can call the Nationwide Health and Disability Advocacy Service, and an advocate in your area will help you. The number is 0800 55 50 50 or you can email [email protected]. Make a complaint to the Health and Disability Commissioner.
https://www.pgdb.co.nz/trade/complaints/
The complaint will then be reviewed and the Registrar will decide whether the complaint is something the Board can consider, meaning it is a disciplinary offence of the type we cover, and it is not frivolous or vexatious. If the complaint does not meet the criteria for an …
https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
Make a consumer complaint. There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you would like it fixed. Step 1 - Contact the seller or service provider; Step 2 - Contact the ACCC or another third party;
https://www.ombudsman.parliament.nz/get-help-public
Find out if the Ombudsman can help you, make a complaint, find suggestions for other options, or find out more about what we can help with first. What we can help with If you use assistive technology or experience issues with the tool below, you can use our help (for the public) text alternative .
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