Making A Complaint About Nhs Services

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How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    If your complaint is about more than one NHS organisation, you only need to send a letter to one of the organisations. They should contact the other organisation and work with them to deal with your complaint. The same procedure is used to complain about adult social services arranged, provided or commissioned by the local authority.

NHS Complaints Advocacy - Helping you make a Complaint to ...

    https://nhscomplaintsadvocacy.org/
    NHS Complaints Advocacy is a free, independent and confidential service available to anyone who wants support to make their complaint to the NHS. Accessibility - Keyboard Navigation: Use your tab key to move around the site and your enter button to activate a link

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    The commissioner. This is the organisation that pays for the service or care you received. This will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England.

Give feedback or make a complaint - NHS

    https://www.nhs.uk/contact-us/give-feedback-or-make-complaint/
    Make a complaint about an NHS service. You can complain to a member of staff at the NHS service you went to, such as a GP surgery or hospital. Or you can complain to the organisation in charge. Contact NHS England if your complaint is about: a GP surgery. an NHS dentist. an NHS optician…

Complaining about NHS services Age UK

    https://www.ageuk.org.uk/information-advice/health-wellbeing/health-services/nhs-complaints/
    Contact your Clinical Commissioning Group (CCG) Contact your CCG to make a formal complaint about out of hours services, ambulance services, NHS hospital services or NHS services delivered by private hospital, treatment centres and hospices.

How to make a complaint to your GP or hospital The ...

    https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
    The complaints process The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated properly and you can take it to the Parliamentary and Health Service Ombudsman if you’re not satisfied with the way in which the NHS has dealt with it.

Complain about a GP, pharmacy, dentist or hospital in ...

    https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
    Oct 18, 2019 · To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board. Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure.

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    When making a complaint, you can choose to complain to either: the healthcare provider: this is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. the commissioner: this is the organisation that paid for the service or care you received.Author: Department of Health And Social Care

Making a complaint Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint
    Complaints about UK government departments and agencies in 2017-18 Ignoring the alarms: How NHS eating disorder services are failing patients; Maintaining momentum: driving improvements in mental health care; Performance against our Service Charter 2017/18 Quarter 2 (July to September 2017)

How to make a complaint Mind, the mental health charity ...

    https://www.mind.org.uk/information-support/legal-rights/complaining-about-health-and-social-care/how-to-make-a-complaint/
    You can make a formal complaint in any of these ways: Speaking to someone and telling them that you would like to make a formal complaint, as well as telling them what it is about. If you do this, the organisation is allowed to write down your complaint themselves and they must give you a …

Comments and complaints - Contact us - NHS Health Scotland

    http://www.healthscotland.scot/contact-us/comments-and-complaints
    NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below. If you would prefer to do this in writing, please contact

Complaining to NHS England about procedures, or services ...

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/who-you-can-go-to-when-you-have-a-problem-with-the-nhs/complaining-to-nhs-england-about-procedures-or-services-they-commissioned/
    Complaints to NHS England. Any user of the organisation, their family, carers, or members of the public, can ask for advice, raise concerns or make a complaint about: any of the services that NHS England buys or commissions; any of the policies and procedures NHS England has developed, or any of the functions they carry out.

Making a Complaint

    https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
    If you would like to make a complaint about the service that you have received, please contact the NHS Lothian Patient Experience Team. You can do this via a number of routes, including:

NHS England » Complaining to NHS England

    https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
    By email to: [email protected]. If you are making a complaint please state: ‘For the attention of the complaints team’ in the subject line. By telephone: 0300 311 22 33. Our opening hours are: 8am to 6pm Monday to Friday, except Wednesdays when we open at the later time of 9.30am.

Complaint forms Parliamentary and Health Service ...

    https://www.ombudsman.org.uk/making-complaint/complain-us-getting-started/complaint-forms
    Complaint form for NHS services in England You can now  use our secure online form to complain about NHS services in England. The person making the complaint will need to register and login to do this. Or you can download one of the forms below.

NHS Property Services Making a complaint

    https://www.property.nhs.uk/contact-us/make-a-complaint/
    Making a complaint We aim to provide the best possible service at all times but occasionally things do go wrong. When this happens, we will do our best to put them right. If you are unhappy with our services or our facilities, we encourage you to contact us as soon as possible so that we can take action.

Complaints NHSBSA

    https://www.nhsbsa.nhs.uk/contact-us/complaints
    Contact the relevant service  to make a complaint. We’ll do everything we can to resolve your complaint as quickly as possible without having to escalate to the formal complaints procedure. If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed.

Help making a complaint Healthwatch Wandsworth

    https://www.healthwatchwandsworth.co.uk/help-making-complaint
    In Wandsworth, POhWER offers the  Independent Health Complaints Advocacy Service  for people who wish to make a complaint about treatment they received, that was provided under the NHS. Read more information about how their Independent Health Complaints Advocacy Service can help you  Patient Advice and Liaison Service (PALS)

Making a Complaint Deptford Surgery

    https://www.deptfordsurgery.nhs.uk/about-us/making-a-complaint/
    Making a Complaint The doctors and staff at this practice are committed to providing high quality healthcare to patients and will do whatever they can to make sure you get quick, fair and proper treatment. However, sometimes things go wrong and you might not be happy with the treatment you, a friend or a member of your family has received.



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