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http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · If you're unhappy with how the NHS handled your complaint. If you are unhappy with an NHS board's final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your complaint. The NHS board must tell you how to do this when they send you the final decision. The SPSO is independent from the NHS and Scottish Government.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
provides information, advice and support for anyone who wishes to give feedback or comments, or raise concerns or complaints, about health care delivered by NHS Scotland; provides practical help with making a complaint, including writing letters, making phone calls and supporting you in preparing for and attending meetings
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
Your rights and responsibilities when giving feedback or making a complaint about the NHS in Scotland. ... The 'Feedback, complaints and my rights' section of the Charter summarises your rights when giving feedback or making a complaint to the NHS. Some of those rights are outlined below. Feedback. When receiving NHS care, you or any of your ...
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
Making a Complaint Page Content If you would like to make a complaint about the service that you have received, please contact the NHS Lothian Patient Experience Team.
https://www.gmc-uk.org/-/media/documents/DC6514_Who_to_complain_to___Scotland.pdf_57958049.pdf
about health care delivered by NHS Scotland • Provide practical help with making a complaint, which may include preparing letters, making phone calls and supporting you in preparing for and attending meetings • Work with the NHS to use feedback to improve the patient experience and improve NHS service provision
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.
http://www.healthscotland.scot/publications/nhsscotland-public-facing-model-complaints-handling-procedure
Jul 14, 2017 · NHSScotland public facing model complaints handling procedure; NHSScotland public facing model complaints handling procedure. Guidance. ... This document tells you about NHSScotland's complaints procedure, how to make a complaint to us here at NHS Health Scotland and what you can expect from us when we are dealing with your complaint.
https://nhsnss.org/contact-us/
For NSS enquiries, please fill in our form. Please note that NSS does not treat patients. Patients should consult NHS Inform. If your complaint is about your GP or treatment you have received in an NHS hospital please contact your NHS Board (external link). If you are looking for a summary of feedback, comments, concerns and complaints, our annual report is available to view online.
https://www.england.nhs.uk/contact-us/complaint/
If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.
http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
Complaints and feedback. We welcome any feedback, comments, complaints or concerns about our work, as they are an important way of identifying the perspective of those we serve and improving satisfaction with the services we provide. P lease send any feedback on your experience with Healthcare Improvement Scotland to [email protected]
https://www.healthworkerstandards.scot.nhs.uk/Documents/ComplaintsScotlandjune07.pdf
Making a complaint about the NHS NHS SCOTLAND Version 2 Produced in June 2007 Revision date June 2009. 1 In the NHS in Scotland, we try to give you the best possible care and treatment. We value comments, good or bad, to help us improve the service. If you …
http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
NHS Borders will consider offering mediation services to help resolve a complaint where there is agreement that all parities think this is the best way to proceed. NHS Borders can access independent mediators through the Scottish Mediation Network. I'm not happy with the way my complaint …
https://www.complaintsdepartment.co.uk/nhs-scotland/
NHS Scotland had an operating budget of £11.4 billion in 2014–15. How to complain about NHS Scotland. If you want to make a complaint about an NHS service, first try contacting the GP, Dentist, Hospital or Optician's where you were treated. NHS Scotland complaints contacts. Tweet NHS Health Scotland Related Healthcare Organisations
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
Making a complaint can seem difficult, but support is available. Contact your local council or local Healthwatch to find out about independent NHS complaints advocacy services in your area.Author: Department of Health And Social Care
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