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http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · If you're unhappy with how the NHS handled your complaint. If you are unhappy with an NHS board's final decision, you can ask the Scottish Public Services Ombudsman (SPSO) to review your complaint. The NHS board must tell you how to do this when they send you the final decision. The SPSO is independent from the NHS and Scottish Government.
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
provides information, advice and support for anyone who wishes to give feedback or comments, or raise concerns or complaints, about health care delivered by NHS Scotland; provides practical help with making a complaint, including writing letters, making phone calls and supporting you in preparing for and attending meetings
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://nhsnss.org/contact-us/complaints/
New NHS complaints process As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from the experience to drive improvements in care.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/feedback-complaints-and-your-rights
Your rights and responsibilities when giving feedback or making a complaint about the NHS in Scotland. ... The 'Feedback, complaints and my rights' section of the Charter summarises your rights when giving feedback or making a complaint to the NHS. Some of those rights are outlined below. Feedback. When receiving NHS care, you or any of your ...
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/MakingAComplaint.aspx
If possible, please submit the following consent form at the same time as your complaint or concern. We are also happy to post out a paper copy of this Consent Form if this is more convenient. NHS Lothian Disclosure of Confidential Information - CONSENT FORM. NHS Lothian Patient Experience Team is based at: Waverley Gate 2 – 4 Waterloo Place ...
https://www.gmc-uk.org/-/media/documents/DC6514_Who_to_complain_to___Scotland.pdf_57958049.pdf
about health care delivered by NHS Scotland • Provide practical help with making a complaint, which may include preparing letters, making phone calls and supporting you in preparing for and attending meetings • Work with the NHS to use feedback to improve the patient experience and improve NHS service provision
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
If you're making, or thinking about making, a complaint, someone from the independent NHS Complaints Advocacy Service can help you. An advocate will also be able to attend meetings with you and review any information you're given during the complaints process. You can seek advice from an NHS complaints advocate at any stage of the process.
http://www.healthscotland.scot/publications/nhsscotland-public-facing-model-complaints-handling-procedure
Jul 14, 2017 · NHSScotland public facing model complaints handling procedure; NHSScotland public facing model complaints handling procedure. Guidance. ... This document tells you about NHSScotland's complaints procedure, how to make a complaint to us here at NHS Health Scotland and what you can expect from us when we are dealing with your complaint.
https://nhsnss.org/contact-us/
Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
http://www.healthcareimprovementscotland.org/about_us/contact_us/complaints.aspx
Complaints and feedback. We welcome any feedback, comments, complaints or concerns about our work, as they are an important way of identifying the perspective of those we serve and improving satisfaction with the services we provide. P lease send any feedback on your experience with Healthcare Improvement Scotland to [email protected]
https://www.healthworkerstandards.scot.nhs.uk/Documents/ComplaintsScotlandjune07.pdf
Making a complaint about the NHS NHS SCOTLAND Version 2 Produced in June 2007 Revision date June 2009. 1 In the NHS in Scotland, we try to give you the best possible care and treatment. We value comments, good or bad, to help us improve the service. If you …
http://www.nhsborders.scot.nhs.uk/feedback-and-complaints/complaints-procedure/
NHS Borders follows the NHS Scotland Model Complaints Handling Procedure which is detailed in the public guidance. Resolving a complaint. ... If your complaint is about any of the above services you should complain to the practice directly. All of these independent contractors follow the same feedback and complaints procedures as NHS Borders.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.nhsaaa.net/about-us/feedback-and-complaints/
Email: [email protected]. Freephone number for feedback, comments, concerns and complaints call 0800 169 1441 For more general information about making a complaint about the NHS in Scotland read the factsheet or leaflet.
https://www.complaintsdepartment.co.uk/nhs-scotland/
NHS Scotland had an operating budget of £11.4 billion in 2014–15. How to complain about NHS Scotland. If you want to make a complaint about an NHS service, first try contacting the GP, Dentist, Hospital or Optician's where you were treated. NHS Scotland complaints contacts. Tweet NHS Health Scotland Related Healthcare Organisations
https://www.nhslothian.scot/YourRights/ComplimentsConcernsComplaints/Pages/default.aspx
NEW NHS COMPLAINTS PROCESS: As of 1 April 2017, the way NHS complaints are handled in Scotland has changed. This change places greater emphasis on Early Resolution of complaints, valuing the feedback we receive, accurately recording it and learning from …
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