Merton Social Services Complaints

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Complaints, compliments and comments - merton.gov.uk

    https://www.merton.gov.uk/council-and-local-democracy/complaints-compliments-and-comments
    If you have a comment about any aspect of the council's services, let us know by sending an email to: [email protected] or phoning 020 8545 3060 (weekdays, 9am - 5pm). Policies Read Merton's complaints policy (April 2017) to understand how we treat complaints.

Adult social care - merton.gov.uk

    https://www.merton.gov.uk/social-care/adult-social-care
    Adult Support Services Directory; Children and families health and social care; Counselling; CQC Regulated Services provide by Merton; Health and medical advice; Healthwatch Merton: a voice for local people; HIV and AIDS; Jobs at Merton Council; Learning Disability Complex Needs Team; Merton Local Involvement Network - for health and social ...

Merton Council Complaints

    https://www.complaintsdepartment.co.uk/merton-council/
    Merton is divided into 20 wards, each electing three councillors. Merton Council complaints contacts. Visit Contact Page. Call Customer Services on 020 8274 4901. Visit Homepage. Call Out of hours emergency on 020 8543 9750 Comments. Use this comments section to discuss problems you have had with Merton Council, or how they have handled your ...Location: Merton Council Merton Civic Centre London Road Morden SM4 5DX

Complaining about social care services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
    Complaining about social care services You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved.

Chapter 2: Social Services, Children, Families and Carers ...

    https://www.mertoncil.org.uk/useful-information/chapter-2-social-services-ch/
    Chapter 2: Social Services, Children, Families and Carers . This Chapter focuses upon: Social Services in Merton, Families and Children, Carers The information in this chapter was last check on: 20th March 2019 We do not take any responsibility for the information on external links.

Help making a complaint Healthwatch Merton

    https://www.healthwatchmerton.co.uk/help-making-complaint
    Resources to help you make a complaint. We know that making a complaint about NHS or social care services can be confusing. We have worked with Citizens Advice to provide you with the information you need to make a complaint when things go wrong.

London Borough of Merton Council Social Services, Merton ...

    https://www.carehome.co.uk/local-authorities/profile.cfm/id/Merton-Council
    London Borough of Merton Council Social Services, Morden, Surrey as featured on carehome.co.uk the leading guide to the care sector.

Department of Human Services Important Phone Numbers

    http://humanservices.hawaii.gov/important-phone-numbers/
    DIRECTOR’S OFFICE Mailing Address: P.O. Box 339, Honolulu, HI 96809-0339 Street Address: 1390 Miller Street, Room 209, Honolulu, HI 96813 FAX: 808-586-4890 Email: [email protected] If you are reporting child or adult ABUSE, NEGLECT or TRAFFICKING or benefit FRAUD, you must call the hotline numbers listed on this page. DO NOT email the above address.

Compliments and Complaints - Merton Centre for Independent ...

    https://www.mertoncil.org.uk/contact-us/compliments-and-complaints/
    Any compliments or complaints about our services? You can read our Complaints and Compliments for service users policy here - Complaints and Compliments for Service Users If you have a complaint or compliment you can follow the process in the policy above or …

London Borough of Merton - Care Quality Commission

    https://www.cqc.org.uk/provider/1-101668076
    London Borough of Merton - Supported Living Service Good. Merton Civic Centre, London Road, Morden ... We make sure health and social care services provide people with safe, effective, compassionate, high-quality care and we encourage them to improve. ... Complaints. Complaints about a service or provider we regulate; Complaints about CQC .

Merton Council complaints email & Phone number The ...

    http://thecomplaintpoint.co.uk/merton-council-complaints-email-phone-number
    Jul 01, 2019 · How to make a Complaint to Merton Council. To complain to Merton Council, contact their complaints line on 020 8274 4901 or 020 8545 3060. They can also be contacted by mail and online contact form if required.

Merton Standards of Care Procedures

    https://mertoncs.proceduresonline.com/p_mert_standard.html
    Merton Children's Services Procedures Manual. Toggle navigation ... This chapter identifies the principles and process for dealing with concerns and complaints against foster carers. The chapter specifies the outcomes that any investigative process can recommend. ... A joint visit is made to the carers by the supervising social worker and the ...

Complaints, comments and compliments - Southwark Council

    https://www.southwark.gov.uk/council-and-democracy/complaints-comments-and-compliments
    Complaints, comments and compliments. Your feedback and complaints are important to us. When things go wrong, we want to put them right and to learn from our mistakes. ... Children's services complaints. Complaints about adult social care. Arbitration. Zero tolerance. How to report a planning breach. Comments and compliments.

Resolve your London Borough of Merton Complaints for free ...

    https://www.resolver.co.uk/companies/london-borough-of-merton-complaints
    London Borough of Merton Adult services. You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of London Borough of Merton complaints. If your complaint is not resolved by London Borough of Merton, you can then package it up and send it to the Local Government and Social Care Ombudsman.

How to Complain - Local Government and Social Care Ombudsman

    https://www.lgo.org.uk/make-a-complaint
    This should usually be within 12 weeks but may be longer for social care complaints that follow a statutory process. ... More information on how the complaints process works. What we can and cannot look at. More information on the services we investigate. Possible outcomes. What will happen to …

Complaints procedure Hackney Learning Trust

    https://www.learningtrust.co.uk/content/complaints-procedure
    Formal complaints We do not settle complaints about the services a school provides. Schools, however, are required by law to have procedures in place for handling complaints. HLT has produced a summary complaints leaflet for parents, but complaints procedures can be different for each school. ... If social services decides to investigate, this ...

Children with Disabilities Team Merton directories

    https://directories.merton.gov.uk/kb5/merton/directory/service.page?id=6t135VTtmm4
    The Children with Disabilities service supports children up to the age of 18 who have learning disabilities, a physical or sensory impairment or who have particular mental health difficulties. We have an obligation to assess the needs of children and young people with disabilities and then to offer support and services, including a Personal Budget where appropriate, to meet the needs ...

MERTON CLINICAL COMMISSIONING GROUP GOVERNING …

    https://www.mertonccg.nhs.uk/about-us/Our-Governing-Body/Merton%20Board%20Papers/11GB%20JUL16%20COMPLAINTS%20REPORT.pdf
    5. Non Merton CCG Complaints Themes 5.1 Of the 47 complaints received during 2015-2016, 17 were not directly related to Merton CCG. The service areas for these complaints are listed below: Service Type Number of Complaints GP 8 Acute Hospital Services 4 Local Authority/Social Services 2 NHS 111 service 2 Community services 1

London Borough of Merton – Social Personnel

    https://socialpersonnel.com/location/london-borough-of-merton/
    • Start to finish payroll processing for 1000 employees on a weekly and monthly basis. • Took part in the implementation of Cascade from ITrent system

Improving the quality of adult social care services is a ...

    https://socialcare.blog.gov.uk/2018/09/06/improving-the-quality-of-adult-social-care-services-is-a-shared-endeavour/
    Sep 06, 2018 · “Everyone who uses, provides, commissions, oversees or supports care and support services must play their part.” In her debut blog post, Donna explains the importance and value that robust complaints procedures play in raising the quality of adult social care services.



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