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https://metrarail.com/contact-us
To contact us regarding a customer service complaint, a service issue or any other issue, you may use our "Contact Us" form below. If you have a customer service complaint, please include relevant information about the line, train and/or station you were using, the date and time of the issue and, if you know it, the name or description of the Metra employee involved.
https://metrarail.com/about-metra/careers
Metra is always looking for talented people who thrive in a challenging and fast-paced industry. Our most important resource is a committed and diverse team that brings together a wealth of knowledge, skill and experience. Join the Metra team and become an important …
https://www.complaintsboard.com/metra-rail-b132029
Mar 02, 2018 · Metra Rail Complaints & Reviews. Verified Company. Metra Rail Customer Care Service available. Metra Rail Chicago — disrespectful and rude conductor behavior. Here's a copy of the email I sent to the complaints department 2 days ago. I was promised a call about this yesterday, but received none. To Whomever This May Concern, I...1/5(5)
https://www.complaintsboard.com/metra-rail-not-the-best-way-to-travel-c401272
Aug 11, 2019 · Metra conductor C. Wilson is very unprofessional, rude, and insecure. Insecure people always want to go on a power trip whenever they get a chance. I asked a question and he almost yelled in reply. I couldn't understand why he replied that way. He told me he could throw me off the train for no reason saying "because I can."
https://www.yelp.com/biz/metra-metropolitan-rail-chicago-8
199 reviews of Metra Metropolitan Rail "You might believe that you are boarding to get on the Paris, France "Metro"...however reality will kick in and you will realize...you are still in Chicago. This unique sign was cast or replicated out of the…3/5(199)
https://smart-union.org/news/tag/metra/
Metra conductor not a simple ticket taker Tuesday, July 7th, 2015. Don’t joke with Metra Assistant Conductor Don Kiesgen that all he does is “take tickets and open doors.” It’s nothing he hasn’t heard from his family already. Sure, the Metra veteran handles those two jobs.
https://www.glassdoor.com/Reviews/Metra-Reviews-E5395.htm
Managers typically are not very good. They walk around with a "god" complex (note the little "g") because METRA is afraid to discipline any of them. Manager's NEVER get fired. They hire flunkies from other Railroads and they stay there because Mediocre is the norm for METRA. Beyond the trades not much room for advancement.3/5(51)
https://www.chicagotribune.com/news/ct-biz-metra-bnsf-crowding-20180612-story.html
Jun 12, 2018 · Metra needed to revise its schedule for the BNSF line to Aurora because of the implementation of new train safety technology. BNSF is the first …
https://www.bbb.org/us/il/harvard/profile/railroad/metra-union-pacific-nw-line-0654-88554596
I mistakenly clicked twice on my archived paid tickets on my Metra app while the conductor was asking for tickets and I activated two tickets at the same time. ... BBB asks third parties who ...
https://new.mta.info/customer-feedback
Your feedback will inform the development of this technology but will not be responded to on an individual basis.
https://chicago.suntimes.com/2020/1/12/21055095/metra-cashless-cash-payments-trains-tickets
Metra riders running late can hop on a train and pay the conductor in cash — for now. The rail service is looking at whether — and how — to eliminate cash fares paid on board (cash still ...Author: Ella Lee
https://www.madetomeasuremag.com/the-metra-conductors-uniform-conveying-pride-authority-and-tradition-2
The conductor is the manager of the train. It’s the conductor’s responsibility to make sure that the train crew are doing their jobs and taking care of their passengers. In commuter service, it’s important to have a presence. The conductor’s uniform provides that ‘presence of …
https://chitransit.org/topic/3459-random-metra/
Jun 10, 2014 · All Metra conductors and brakemen have radios, although only the conductor in charge would be responsible for keeping track per se. In reality, only the dispatcher and engineer would have any privy to the information regarding crossovers. Currently, Metra dispatchers have carte blanche to do what they want with no repercussions (or so it seems).
https://www.dailyherald.com/news/20200116/metras-goal-in-2020-x2014-get-tough-on-fare-evasion
Jan 16, 2020 · Metra scofflaws who try to cheat the system should watch out in the coming weeks as the railroad cracks down on fare evasion. Facing a $4 million …
https://www.chicagotribune.com/news/ct-xpm-1998-01-23-9801230246-story.html
Jan 23, 1998 · Metra, whose main selling point is punctuality, says it is investigating complaints from conductors that they have been pressured to falsify performance …
https://chicago.cbslocal.com/2018/08/21/metra-receives-storm-of-complaints-over-bogus-tornado-warning-delays/
Aug 21, 2018 · Metra was hit with a storm of complaints regarding a bogus tornado warning and a stalled train Monday. The Metra delays impacted 33 trains, some with delays as long as two hours.
https://www.yelp.com/biz/metra-electric-university-park
6 reviews of Metra Electric "Although the trains can be(and often times are) packed, riding the train is the fastest way to get downtown Chicago. Metra is my ride to work and back home Monday through Friday. Appreciative of having the train to…3.5/5(6)
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