Metro Trains Complaints

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Customer Feedback Metro Trains

    https://www.metrotrains.com.au/customer-feedback/
    Metro acknowledges the Traditional Owners of the land on which our rail network operates, the peoples of the Kulin Nation. We pay respect to their Elders, past and present, and to their cultural and spiritual connections to Country.

Contact Us Metro Trains

    https://www.metrotrains.com.au/contact-us/
    Customer Feedback & Travel Information. If any part of your Metro experience doesn’t meet your expectations, we want to hear from you. Whether you have a suggestion, complaint or compliments, or for information on fares, myki, timetables and connections with buses and trams you can contact us via:

Customer Complaint Process WMATA

    https://wmata.com/about/contact/Customer-Complaint-Process.cfm
    Metro's goal is to resolve all complaints within five business days, however some complaints may require additional investigation and follow-up time. Metro ADA Ombudsman. For additional support on accessibility-related complaints, customers may contact the Metro ADA Ombudsman in the Office of ADA Policy and Planning (ADAP).

Feedback and complaints - Public Transport Victoria

    https://www.ptv.vic.gov.au/footer/customer-service/feedback-and-complaints/
    Feedback and complaints. You can give us feedback online, by phone, in person or by post. For urgent matters about public transport please call 1800 800 007 as online feedback can take up to 24 hours to reach us. The customer service team is available between 6am …

Help & Contacts - metro.net

    https://www.metro.net/about/contact/
    Metro Mobile Customer Centers The MCC van travels to senior, community and veteran centers, high schools and to special events to provide a variety of transit services such …

MetroRail/Prasa - Total Lack Of Service Delivery & Total ...

    https://www.complaintsboard.com/metrorail-prasa-total-lack-of-service-delivery-total-disregard-of-its-customers-grieviences-c398334
    Nov 01, 2019 · metro must start taking their stakeholders serious, i can't be in a 6am train and the person whotakes 7am train gets to joburg before i do. Your trains are affortable yes, but your service is poor always. i've used trains for a year now.Author: Mohlakoana

Metro Trains Reviews Glassdoor.com.au

    https://www.glassdoor.com.au/Reviews/Metro-Trains-Reviews-E588593.htm
    I have been working at Metro Trains full-time for less than a year. Pros. ... Metro is yet to have a system in place to accurately monitor the productivity level of each employee. ... Glassdoor has 69 Metro Trains reviews submitted anonymously by Metro Trains employees. Read employee reviews and ratings on Glassdoor to decide if Metro Trains is ...4/5

Public transport watchdog probes Metro's unexpected ...

    https://www.theage.com.au/national/victoria/unexpected-changes-to-melbourne-train-destinations-probed-by-ombudsman-20181203-p50jwv.html
    Metro Trains is being probed by the public transport watchdog over complaints about trains changing destinations while commuters are still on board.Author: Timna Jacks

Compensation - Public Transport Victoria

    https://www.ptv.vic.gov.au/tickets/refunds-compensation-and-replacement-tickets/compensation/
    Metro Trains' and Yarra Trams' performance results are usually published on the 10th of every month. Information about compensation is included in each operator’s customer service charter. For compensation codes and claim forms, or to see performance results, visit the Metro Trains or Yarra Trams website. Metropolitan buses

Get in touch Sydney Metro

    https://www.sydneymetro.info/get-touch
    If you are not happy with any aspect of Sydney Metro, you are encouraged to lodge a complaint. This can include business disruption, concerns about utility providers undertaking work on our behalf and other project related concerns or complaints, find out more.

Top 4 complaints about Dubai Metro Transport – Gulf News

    https://gulfnews.com/uae/transport/top-4-complaints-about-dubai-metro-1.2176260
    Joining the 79 trains that currently serve the red and green lines, the new trains will be part of the Dubai Metro fleet, 35 of which will serve the existing lines, while 15 will operate on Route ...

Let's face it: DC's Metro is the worst in the world

    https://www.washingtonexaminer.com/lets-face-it-washington-dcs-metro-is-the-worst-in-the-world
    A third expert called Metro leaders "cowards" for not raising more revenue with fare increases or tax hikes. ... encapsulate the most common complaints from riders. ... two trains come by ...

Contact Us Metra

    https://metrarail.com/contact-us
    To contact us regarding a customer service complaint, a service issue or any other issue, you may use our "Contact Us" form below. If you have a customer service complaint, please include relevant information about the line, train and/or station you were using, the date and time of the issue and, if you know it, the name or description of the Metra employee involved.

Home MTA

    http://www.mta.info/
    Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.

Lewd Comments to Assault: Metro Rider Complaints Describe ...

    https://www.nbcwashington.com/investigations/about-120-passenger-sex-harassment-claims-filed-against-metro-workers-over-3-years/2209066/
    For years, Metro has tried to fight sex harassment against passengers who ride the trains and buses, urging them to report unwanted advances. But an investigation by Scott MacFarlane and the News4 ...

Contact Us - Metro Transit

    https://www.metrotransit.org/contact-us
    If you see something suspicious or inappropriate on a bus or train or at a transit station or stop, Text for Safety to silently report it to Metro Transit. Please include route, bus or train number, location and the issue. If you witness a crime or have an emergency, please call 9-1-1. This service is also available via the Metro Transit Mobile ...

Riders complain as L.A. Metro runs fewer Expo Line trains ...

    https://www.latimes.com/california/story/2019-09-21/los-angeles-metro-expo-line-schedule-service-cuts
    Sep 22, 2019 · Since the cuts, complaints about hot, crowded, smelly commutes have flooded social media. ... Metro trains move fastest through the area if they run at even-numbered intervals of six minutes ...

Many more Metrorail riders than formal complaints - The ...

    https://www.washingtonpost.com/local/many-more-metrorail-riders-than-formal-complaints/2011/11/21/gIQAr5hfIO_story.html
    Many more Metrorail riders than formal complaints By Dana ... such as West Falls Church and Metro Center during rush hour when trains are eight, 10 or even 15 minutes late? ... of the complaints ...

How to make a complaint Sydney Metro

    https://www.sydneymetro.info/how-to-make-a-complaint
    Complaints are managed in accordance with the Sydney Metro Construction Complaints Management System. If your complaint relates to construction and cannot be resolved within an agreed timeframe directly with the contractor it will be automatically escalated to Sydney Metro’s complaints handling management representative.

Managing complaints Contact Metro Tunnel

    https://metrotunnel.vic.gov.au/contact/complaints
    Complaints relating to Rail Projects Victoria must first be submitted for internal dispute resolution (IDR). We will attempt to resolve the matter when you contact us via the Major Transport Infrastructure Authority (MTIA) Information Line (1800 105 105), or online via the Metro Tunnel or Regional Rail Revival websites. If your concern cannot ...



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