Metrocard Complaints

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MTA/New York City Transit - Problems with MetroCard

    http://web.mta.info/metrocard/problems.htm
    Reduced-Fare MetroCard – Call one of the numbers listed below. We will deactivate your MetroCard and send you a new one, containing fare value left on the lost or stolen MetroCard at the time of deactivation. Please note that we do not issue a temporary card when you report a lost or stolen Reduced-Fare Card.

Commendations, Complaints, or Suggestions MTA

    https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
    Commendations, Complaints, or Suggestions. ... When making a complaint, please tell us your name, address, telephone number, and AAR MetroCard/ID number. Also, provide specific details of your complaint and when and where it happened. If you are complaining about a trip, the information on your trip ticket helps us investigate. ...

Problem with MetroCard? Here's How to Get Help

    https://new.mta.info/fares/subway-and-bus/metrocard-help
    30-Day Unlimited Ride MetroCard and the 7-Day Express Bus MetroCard. These cards provide balance protection if purchased with a credit card or debit/ATM card. Reduced-Fare MetroCard. Call one of the numbers listed below and we will deactivate your MetroCard and send you a new one containing the remaining fare value at the time of deactivation.

How to Complain to the MTA - nysubway.com

    https://www.nysubway.com/how-to-complain-to-the-mta/
    May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are other ways …

MTA/New York City Transit

    http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
    How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.

Complaints That Get Results NYPIRG Straphangers Campaign ...

    https://www.straphangers.org/complaints/
    Complaints That Get Results? Compliments Too! Content. In the News. Public Statements. Tweets. Sign Up for Updates. Have a complaint or compliment about the subways or buses? We can help — from letting you know the right official to contact to tips on writing effective letters! ... Metrocard; Policy or service; Addresses for Complaints or ...

MetroCard eFIX

    https://efixmetrocard.mtanyct.info/MVMInvestigation.aspx
    MetroCard Vending Machine (MVM) Problem (includes NYC Transit, PATH and AirTrain machines) You can submit a claim here for the following types of malfunctions ONLY. The vending machine captured a MetroCard you inserted. The vending machine did not dispense a New MetroCard but your credit/debit account was charged.

Home MTA

    http://www.mta.info/
    Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.

Customer Complaint Process WMATA

    https://wmata.com/about/contact/Customer-Complaint-Process.cfm
    Customer Complaint Process. Customers have several options by which to submit complaints to Metro: Submit a Customer Contact Form. Call Customer Relations at 202-637-1328. Submit a paper comment form, which are available inside all Metrorail stations.

EasyPay MetroCard Account Service Center Better Business ...

    https://www.bbb.org/us/nj/newark/profile/credit-cards-and-plans/easypay-metrocard-account-service-center-0221-90165943
    See BBB rating, reviews, complaints, & more. Better Business Bureau ... EasyPay MetroCard Account Service Center Credit Cards and Plans. PO Box 52021. Newark, NJ 07101 (888) 344-3796.

Adelaide Metro - Contact Us

    https://www.adelaidemetro.com.au/Contact-us
    Your one stop resource for Bus, Train and Tram Timetables, Journey Planner, Metrocard, Service Updates, News and more! Take a moment to complete the quick survey and rate your ride or if you have 10 mins complete the full survey. Quick survey Full survey.

How to Complain to the M.T.A. - The New York Times

    https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
    Sep 25, 2008 · Service agents there can deal with MetroCard matters and discounted fare cards. (There are also other complaint centers for the authority’s two railroad lines, one at Grand Central Terminal for the Metro-North Railroad, and one at Pennsylvania Station for the Long Island Rail Road.) ... Complaints are wasted on the MTA, perhaps if Michael ...

New Yorkers are really pissed about another subway fare hike

    https://nypost.com/2017/03/19/new-yorkers-are-really-pissed-about-another-subway-fare-hike/
    Mar 19, 2017 · New Yorkers are predictably sore about the fare hikes taking effect Sunday — griping that the annoyances of subway commuting remain the same while the …

Metrocard Customer Service - Travel Services - 3 Stone St ...

    https://www.yelp.com/biz/metrocard-customer-service-new-york
    Metrocard Customer Service Center handled my issue in a quick and professional manner. The lovely Ms. Simmons (hoped I spelled it correctly) took my paperwork, explained a couple of things to me, took pertinent information from me (along w/the defective metrocard) and gave me copies of …4/5(4)

Now MTA riders can file MetroCard complaints online ...

    http://www.thetransitwire.com/2011/06/15/now-mta-riders-can-file-metrocard-complaints-online/
    Jun 15, 2011 · Now MTA riders can file MetroCard complaints online. By Susan on June 15, 2011. U ntil now, the Metropolitan Transportation Authority (NY) did not make it easy for commuters to fix or replace lost, damaged, or otherwise defective MetroCards. They had to mail the card back to MTA for a replacement (in some cases postmarked a day after the ...

MetroCard (New York City) - MetroCard Customer Service Center

    http://www.liquisearch.com/metrocard_new_york_city/metrocard_customer_service_center
    MetroCard Customer Service Center. A walk-in center providing help with MetroCard problems, processing reduced-fare applications and providing maps and schedules. It is located in lower Manhattan at 3 Stone Street (near Broadway) and business hours are weekdays from 9 AM to 5 PM.

Parking Meter Complaint · NYC311

    https://portal.311.nyc.gov/article/?kanumber=KA-01240
    The Department of Transportation will retrieve your stuck parking card or MetroCard and mail it back to you. You must provide your contact information including address and phone number in order for the card to be returned upon retrieval. The exact street address and meter number are requested to expedite the location of the meter.

Take two: MetroCard machines won’t accept ... - Curbed NY

    https://ny.curbed.com/2018/2/6/16979178/mta-nyc-subway-metrocard-vending-machine-repairs
    Feb 06, 2018 · Take two: MetroCard machines won’t accept credit cards for 6 hours this weekend. New ... This resulted in a firestorm of criticism and complaints from riders, local politicians, and everyone in ...Author: Ameena Walker

MetroCard eFIX

    https://efixmetrocard.mtanyct.info/
    If your problem is not listed, click here to print a claim form to mail to us with your MetroCard. To check on the status of a MetroCard claim previously submitted, click here. Lost or Stolen Reduced Fare MetroCard. Select Bus Service MetroCard Fare Collector. MetroCard Not Returned from Bus Farebox. MetroCard Vending Machine Problem

MTA MetroCard EasyPay is a rip-off scam? Yahoo Answers

    https://answers.yahoo.com/question/index?qid=20090507090837AAYlRuW
    May 07, 2009 · This Site Might Help You. RE: MTA MetroCard EasyPay is a rip-off scam? I registered and received my card. Initial charge was $40, got the bonus so the card was worth $46.



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