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https://www.ofcom.org.uk/phones-telecoms-and-internet/how-to-report-a-complaint
If you need advice or if you’d like to let us know about your experiences with a telecoms provider, this section of the website will be helpful.
https://www.trustedreviews.com/how-to/how-to-complain-bt-vodafone-sky-talktalk-ofcom-uk-2942728
Jul 27, 2016 · While Ofcom doesn’t deal with individual complaints, it may investigate mobile networks if there’s a pattern of complaints. As such, it’s worth using Ofcom’s monitoring form for complaints relating to call costs, billing problems, mobile use abroad, voice and data allowance,...
https://www.ofcom.org.uk/about-ofcom/latest/features-and-news/best-worst-telecoms-providers
Complaints to Ofcom. Complaints to Ofcom about broadband firms fell by 23% last year. Most companies ended 2018 better than (or broadly the same as) they started the year. However, complaints about Plusnet – owned by BT – more than doubled in the last quarter of 2018. In that period, the company experienced issues with a new billing system it had launched.
https://www.ofcom.org.uk/about-ofcom/latest/media/media-releases/2019/best-and-worst-telecoms-customer-service-revealed
Complaints to Ofcom about mobile companies fell by 15% last year – from 20 complaints per 100,000 customers on average, to 17 last year. For the first time, Sky Mobile is included in the mobile league table and enters with the fewest complaints. This means Sky is the least-complained about provider across all four services – broadband, landline, mobile and pay TV.
https://ofcomforms.secure.force.com/formentry/SitesFormCCTSwitchedWithoutPermission
Although Ofcom cannot investigate individual cases, the information you provide will help us monitor consumer issues, and could lead to us launching an investigation into a particular company. For help with your individual case, submit a formal complaint to your provider or complain to its Alternative Dispute Resolution (ADR) service if your provider cannot resolve your concerns.
https://www.rxtvlog.com/2020/01/ofcom-announces-latest-pay-tv-broadband.html
Jan 24, 2020 · The quarterly report reveals the number of complaints made to Ofcom between July and September last year, about firms that provide home broadband, landline telephone, pay-monthly mobile and pay TV. Ofcom includes all providers with a market share over 1.5%.
https://www.ofcom.org.uk/research-and-data/multi-sector-research/telecoms-complaints-data
This document presents data on the number of complaints made by residential consumers to Ofcom about the largest telecoms and pay-TV providers in the quarter July 2019 to September 2019. The four services covered in this report are: fixed line telephony (landline), fixed broadband (fixed broadband), pay-monthly mobile telephony (pay-monthly mobile) and pay TV (pay TV).
https://www.ofcom.org.uk/complain-to-ofcom
Report a complaint or an issue. Ofcom may be able to help you complain about or report issues relating to phone and postal services and TV or radio programmes. Click on the boxes below to direct your complaint to the right place. Nuisance calls and messages. Complain about phones or internet services. Complain about TV, radio, a website or an app.
https://www.which.co.uk/consumer-rights/advice/how-to-complain-to-the-ombudsman-about-a-mobile-phone-provider
If your mobile provider refuses to do what you ask to sort out the problem, ask for a ‘ letter of deadlock ’ to show you've done all you can to resolve the complaint. If the mobile company fails to respond to this final letter within a reasonable period of time (say, 14 days), you can take your complaint to the ombudsman.
https://www.thisismoney.co.uk/money/bills/article-5287957/The-complained-telecoms-firms-revealed-Ofcom.html
Jan 19, 2018 · Complaints about landline services were also recorded by Ofcom. The Post Office received the highest number between July and September of 24 per 100,000. Plusnet and Talk Talk followed with 21...
https://www.ofcom.org.uk/phones-telecoms-and-internet
Phones, telecoms and internet. Phones, telecoms and internet advice. Ofcom is committed to a thriving telecoms sector where companies can compete fairly and …
https://www.rxtvlog.com/2019/11/ofcom-complaints-virgin-media-falls.html
Nov 19, 2019 · Ofcom complaints: Virgin Media falls short in pay TV and mobile Based on the number of complaints received by Ofcom per 100,000 customers, Virgin Media has been named most complained about pay TV and mobile provider.
https://www.uswitch.com/broadband/news/2020/02/ofcom-latest-telecoms-and-pay-TV-complaints-revealed/
The main cause for complaint across fixed broadband, landline, pay-monthly mobile and pay-TV services was complaints handling itself, accounting for 31% - 32% of all reports, but even reaching 38%...
https://checker.ofcom.org.uk/
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https://community.bt.com/t5/Email/Complain-to-Ofcom/td-p/1870893
Complain to Ofcom The BT charge of £7.50 per month for customers ending their broadband but wishing to retain their email address is clearly anti-competitive. Ofcom say " Ofcom wants all consumers to be confident that they can switch their broadband provider with the minimum of fuss." So, tell them about the excessive BT charges.
https://www.which.co.uk/news/2019/07/ofcom-reveals-plusnet-virgin-mobile-and-vodafone-receive-most-complaints/
Jul 23, 2019 · Ofcom has recently introduced text-to-switch in the hope that it will make switching mobile provider quicker and easier. BT mobile also generated an above-average level of complaints, with five complaints per 100,000 customers. Tesco Mobile was the least complained-about mobile phone provider, with just one complaint per 100,000 customers.
https://ofcomforms.secure.force.com/formentry/SitesFormCSLEStandardsComplaints
Broadcast complaints Ofcom If you are concerned about something you have heard or seen in a radio or TV programme and you would like to make a complaint, please use this form. Fields marked with * are required Please read these instructions carefully before submitting information to Ofcom. ...
https://www.epra.org/attachments?tag=71
Nuremberg - WG3 "Local/regional TV: financing models" - Summary of the discussion by Oliver Gerber, OFCOM (CH) posted on 04 Nov, 2015 (public) Summary of the discussion by Oliver Gerber, OFCOM (CH) for WG3 "Local/regional TV: financing models" which took place at the 42nd EPRA meeting on 29 October 2015 in Nuremberg
https://www.theguardian.com/money/2019/apr/30/mobile-broadband-uk-best-worst-providers-complaints
Apr 30, 2019 · The survey found that Ofcom received more complaints per 100,000 mobile users (44) against Virgin Mobile than any other provider, and more than double the …
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