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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://www.straphangers.org/complaints/
Darryl C. Irick (acting) President, MTA New York City Transit 2 Broadway New York, NY 10004 Phone: (646) 252-5800 Fax: (646) 252-5815 Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ... We strongly recommend that you also send complaints to your local state representatives.
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · There are over 3 million complaints received by the M.T.A. each year from New York City Subway riders. Everyone knows about 511, the somewhat customer-friendly phone line that handles New York City Subway system complaints large and small, but what if you are not in the area, don’t want to speak, cannot get through on the phone or just have an aversion to the phone, below are other ways …
https://new.mta.info/accessibility/paratransit/commendations-complaints-or-suggestions
Commendations, Complaints, or Suggestions; ... MTA New York City Transit (“NYC Transit”) and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color ...
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https://new.mta.info/Title-VI/mta-bus/complaint-procedure
NYC Transit Office of Equal Employment Opportunity 130 Livingston St, 3rd floor Brooklyn, NY 11201. For MTA Bus Title VI complaints, contact: MTA Bus Company Office of Equal Employment Opportunity 2 Broadway, D30.11 New York, NY 10004. 718-330-1234 or 511 NYC Transit Title VI Complaint Procedures and How to Obtain an NYC Transit Title VI ...
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http://web.mta.info/mta/phone.htm
Customer Service Phone Numbers. For all MTA services, dial 511, the New York State transit and traffic line. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
Comptroller Scott M. Stringer is New York City’s Chief Financial Officer. An independently elected official, he safeguards the City’s fiscal health, roots out waste, fraud and abuse in local government, and ensures that municipal agencies serve the needs of all New Yorkers.
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · I would also cc one’s local NYC Council rep. The MTA may take complaints from their office more seriously than the average person’s. If you’re on a route that continually experience unexplained delays, encourage your fellow commuters to do so too.
https://www1.nyc.gov/site/mopd/resources/metropolitan-transit-authority-mta.page
Metropolitan Transportation Authority (MTA) The Metropolitan Transportation Authority manages transit, buses, subways, trains, bridges and tunnels in New York City …
https://nypost.com/2018/01/21/the-mta-is-apparently-turning-a-blind-eye-to-access-a-ride-complaints/
Jan 21, 2018 · Nearly half of complaints made by Access-A-Ride users are largely ignored or shoddily probed by the MTA, according to a new audit. ... “NYC Transit …
http://www.mtaig.state.ny.us/
Tips & Complaints. We want to know about any person or entity that steals from the MTA; fails to protect its assets; provides MTA with inferior or substandard products or services; engages in kickbacks, bribes, gratuities, procurement fraud, cheating, and/or double billing...
https://www.mta.maryland.gov/contact-mta
Maryland Transit Administration 6 St. Paul St. Baltimore, MD 21202-1614. Transit Information Contact Center (410)-539-5000 Toll Free: 1-866-RIDE-MTA (1-866-743-3682) Monday through Friday 6am - 7pm. We welcome your suggestions, questions, compliments or complaints at any time.
https://bustime.mta.info/wiki/ContactUs
Contact Us. For help planning a trip, use MTA's Trip Planner. To provide feedback for the MTA Bus Time website (for example, if a bus was not showing in MTA Bus Time), Or, for general inquiries or complaints regarding MTA service, including schedules and service-related issues click here.
http://www.nyc.gov/contactdot
Contact DOT. If you have a transportation-related problem or question, contact DOT by phone, postal mail, or by using an online form. Some transportation operations, such as the subways, airports and some bridges, are the responsibility of other agencies.
https://gethuman.com/phone-number/New-York-MTA/customer-service/~1665
The #3 phone number for New York MTA Customer Service with tips to quickly reach and to call a live New York MTA support rep. If you're going to to call an agent at 718-330-1234 be sure to read here for the best way to do it with alternatives and shortcuts.
http://www.mtaig.state.ny.us/cFaqs.html
Where can I file a claim for personal injury or property damage occurring on MTA property or involving an MTA bus or train? Each of MTA’s constituent agencies (e.g. Metro North Railroad, Long Island Rail Road, NYC Transit) has specific instructions on how to file a claim. This information can be found by calling 511 or at www.mta.info.
http://enterprise.mtanyct.info/DelayVerify/delayRequest.aspx
Home > New York City Transit > Delay Verify. Subway Delay Verification. About Delay Verification Request: Request and receive an e-mail verification for a train delay only. Complete the information below for a train delay within the past 90 days. Was your delay more than 90 days ago?
https://nypost.com/2019/09/05/mta-ig-receives-record-number-of-complaints-after-publicizing-results/
Sep 05, 2019 · The number of complaints filed to the MTA's new inspector general has soared since the office began publicly releasing the results of its investigations earlier this summer, IG Carolyn Pokorny ...
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