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http://web.mta.info/nyct/paratran/newsletr2/complain_effective.htm
How to Complain Effectively By Eunice Poku, outreach and public information coordinator. Some customers who attend our outreach events tell me about unfortunate incidents involving AAR. To my dismay, many of them have not submitted their complaints to MTA New York City Transit.
https://new.mta.info/customer-feedback
Your feedback will inform the development of this technology but will not be responded to on an individual basis.
https://www.nysubway.com/how-to-complain-to-the-mta/
May 03, 2018 · The MTA guarantees that every complaint will be reviewed by someone, but it might be the chairman, but its more likely to be an intern, who may be taking selfies to send to grandma. Contact the MTA and NYCT via Twitter: Hands down the best way to let the MTA know that something is wrong is to tweet at them on Twitter.
https://www.straphangers.org/complaints/
Darryl C. Irick (acting) President, MTA New York City Transit 2 Broadway New York, NY 10004 Phone: (646) 252-5800 Fax: (646) 252-5815 Bus Service and Bus Drivers Please include the number of the bus or the driver's badge number. ... We strongly recommend that you also send complaints to your local state representatives.
https://new.mta.info/Title-VI/mta-bus/complaint-procedure
NYC Transit and MTA Bus Company are committed to providing non-discriminatory service to ensure that no person is excluded from participation in, or denied the benefits of, or subjected to discrimination in the receipt of their services on the basis of race, color or national origin as protected by Title VI of the Civil Rights Act of 1964 ("Title VI").
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http://www.mtaig.state.ny.us/ComplaintForm.aspx
Complaint Form. Report Fraud, Waste or Abuse ... If you have any information or allegation against the MTA, one of its constituent agencies, or against any individual or entity that does or is trying to do business with the MTA, tell us about it. ... receipt of your complaint, as well as to follow-up in the event there are additional questions ...
Manages transit, buses, subways, trains, bridges and tunnels in New York City and surrounding areas including Long Island.
https://cityroom.blogs.nytimes.com/2008/09/25/how-to-complain-to-the-mta/
Sep 25, 2008 · The MTA may take complaints from their office more seriously than the average person’s. If you’re on a route that continually experience unexplained delays, encourage your fellow commuters to do so too. The more people who complain, the more likely something will get done about it.
http://web.mta.info/mta/phone.htm
Customer Service Phone Numbers. For all MTA services, dial 511, the New York State transit and traffic line. To reach an MTA service, simply say (at any time) MTA or the service you are interested in: Subways and Buses, Long Island Rail Road, Metro-North Railroad, or Bridges and Tunnels.
https://www.complaintsboard.com/mta-bus-extremely-rude-bus-driver-c244884
On August 21, 2009 at about 8:40 p.m., on the M31 bus, bus number 8766, going east on 57th Street between 3rd Avenue and 1st Avenue, an MTA bus driver was extremely rude when I asked him to turn down the A/C. First he barked "no" at me, then when I asked why not, since many other bus drivers have tu
http://www.mtaig.state.ny.us/cFaqs.html
Frequently Asked Questions - Complaints Who may file a complaint with the OIG? What kind of complaints does OIG investigate? Does the OIG investigate individuals or companies that conduct business with the MTA? How do I file a complaint with the OIG? How soon after lodging a complaint can I expect a response?
https://www.complaintsboard.com/mta-rude-bus-driver-c212560
When will the MTA address complaints about the lateness of the Q56 especially at nights and on the weekend? I have endured over 1 hour late buses on the Q56 and tonight (November 20, 2011) I had an unpleasant encounter with the bus driver of bus 6615 or [6675?} that came at 11 p.m. to pick up at the East New York Depot. ...
https://www.silive.com/news/2019/08/express-bus-complaints-down-80-since-september-mta-data-shows.html
Aug 26, 2019 · STATEN ISLAND, N.Y. -- Upon implementation of the redesigned Staten Island express bus network in August 2018, the MTA became inundated with thousands of complaints logged by disgruntled commuters.
https://comptroller.nyc.gov/services/for-the-public/claims/file-a-claim/
File a Claim The New York City Comptroller’s Office is responsible for overseeing the resolution and settlement of claims filed against or on behalf of the City of New York. After a claim is received, the Comptroller’s Office will investigate the claim.
https://www.vox.com/policy-and-politics/2017/7/11/15949284/new-york-subway-crisis
Jul 11, 2017 · Vox homepage. Follow Vox online: ... the Metropolitan Transit Authority (MTA). ... Despite the growing chorus of complaints, in practice the MTA and NYCT are running on autopilot. The NYCT …
https://comptroller.nyc.gov/newsroom/stringer-audit-reveals-serious-gaps-in-mtas-maintenance-and-repair-of-elevators-and-escalators/
However, 32 of those memos did not meet the MTA’s own criteria for canceling preventive maintenance. New York City Transit’s (NYCT) Division of Elevators and Escalators, which is part of the MTA system, is responsible for the maintenance, repair, and inspection of the elevators and escalators located throughout the subway system.
https://www.nysubway.com/contact-the-mta/
May 01, 2018 · President of the MTA Lawrence G. Reuter MTA New York City Transit 370 Jay Street Brooklyn, NY 11201-5190: Chairman of the MTA Peter S. Kalikow 347 Madison Avenue New York, NY 10017-3739: Executive Director and Chief Executive Officer of the MTA Elliot G. Sander 347 Madison Avenue New York, NY 10017-3739 ←
https://www1.nyc.gov/site/mopd/resources/metropolitan-transit-authority-mta.page
Metropolitan Transportation Authority (MTA) The Metropolitan Transportation Authority manages transit, buses, subways, trains, bridges and tunnels in New York City …
https://gethuman.com/phone-number/New-York-MTA/customer-service/~1665
The #3 phone number for New York MTA Customer Service with tips to quickly reach and to call a live New York MTA support rep. If you're going to to call an agent at 718-330-1234 be sure to read here for the best way to do it with alternatives and shortcuts.
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